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Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Calin
tagDiv Staff

Hi,

The latest version needs a good server to run -> https://i.imgur.com/0CBv4O3.png -> https://forum.tagdiv.com/requirements-for-newspaper/
Also you can check this topic for how to fix high cpu -> https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
Also if you want a previews version of theme, we can provide it via email, for this you can send us an email at contact@tagdiv.com

Thank you!

Calin
tagDiv Staff

Hi,

Here are some articles for how to solve the problem with “There has been a critical error on your website. Please check your site admin email inbox for instructions”:
-> https://www.webfulcreations.com/there-has-been-a-critical-error-on-your-website/
-> https://www.wpfixit.com/wordpress-error-there-has-been-a-critical-error-on-your-website/

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also please note that in latest versions the theme without tagDiv Composer is just like a free theme from WordPress.

Thank you!

Margherita
tagDiv Member

Hi Calin,
Thank you for your answer.

But therefore it will not be a topic for everyone if a server with dedicated services is needed to manage it.
The server configuration is as follows:

CLOUDLINUX POWER LEVEL
PROCESSOR: 2vCPU
RAM (MByte): 2048
PROCESSES: 40
I / O (KB / s): 2048

Unfortunately I can’t do a local test now and the situation is really compromised by the slowness.
Do I need the same requirements if I downgrade to the older version (10.3.2) to fix the situation temporarily? Does something break in the theme?

Thank you
Margherita

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
The page speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For page speed and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you for your understanding!

Calin
tagDiv Staff

Hi Margherita,

Usually these problems appear when you are not using a dedicate server -> https://i.imgur.com/KzJPSSh.png -> https://forum.tagdiv.com/requirements-for-newspaper/ if you want you canmake a test, try on localhost and see if the problem persists.
Also you can try the suggestions mentioned in above replay.

Let me know the results!
Thank you!

pigskinnut
Participant
#0

I have checked all of my requirements, and the system is compatible. But when I try to edit my homepage through TD composer, a popup says, “content not created by tagdiv.”

The site is working, I can post articles and navigate, but when trying to edit a page, I have no access.

newmoonstrategy
tagDiv Member

Hi,
This is not helpful. The page title and breadcrumbs are on the page, but as soon as I add another element to the page they decide to disappear. I have reviewed the requirements and deactivated all plugins and it still did not fix the issue. Please actually look at my website and provide a solution.

Thank you

purart
Participant
#0

* When using desktop – all images are being displayed correctly (both regular and incognito)
* When using Mobile view on Chrome (iPhone emulator) – all images are being displayed correctly (both regular and incognito)
* When using my own iPhone Mobile – 98% of the images are NOT being displayed at all

Disclaimer:
1. I’m no longer using Mobile Theme as it is not reliable enough for high volume traffic
2. I have checked and comply with the entire theme requirements
3. I have deactivated and reactivated only tagdiv plugins
4. I have clear the cache several times
5. I have enabled all images sizes via the theme panel

techshofy.com

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Harsh
tagDiv Member

I am Still facing HTTP protocol error on my website after reinstalling WordPress. Plus, I have now only installed tagDiv plugins and WP Super Cache plugin.
My hosting is shared hosting from hosting with the LiteSpeed webserver. I think I fulfill other requirements aswell since the system status shows green. Please help I want my website running without errors.

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Harsh
tagDiv Member

I am Still facing http protocol error on my website after reinstalling the WordPress. Plus I have now only installed tagDiv plugins and WP Super Cache plugin.
My hosting is shared hosting from hostinger.in, I think I fulfill other requirements aswell since the system status shows green as you can see in the image. Please help I want my website running without errors.

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If you are using cdn, make sure that is set as in our guide from here -> https://forum.tagdiv.com/cloudflare-cdn/

If there is still a problem, please provide some more details and some screenshots with these problems.

Let me know the results!
Thank you!

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

eloise
tagDiv Member

Thanks i think so i am not a tech expert but assume requirements are matched http://prntscr.com/te7h97 http://prntscr.com/te7hec please see these screenshots

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also please make sure that you are taking safety cautions regarding your website security.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

For Warning: getimagesize, please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please enable the option in PHP.Ini as you can see here: https://stackoverflow.com/questions/37531149/php-getimagesize-not-working-on-external-links That allow url is 0 on your side.

Thank you for your understanding!

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