- Apitd_api_top_bar_template::update_key
- Apitd_api_top_bar_template::update
- Apitd_api_single_template::update_key
- Apitd_api_single_template::update
- Apitd_api_footer_template::update_key
- Apitd_api_footer_template::update
- Apitd_api_smart_list::update_key
- Apitd_api_smart_list::update
- Apitd_api_thumb::update_key
- Apitd_api_thumb::update
- Apitd_api_category_top_posts_style::update_key
- Apitd_api_category_top_posts_style::update
- Apitd_api_category_template::update_key
- Apitd_api_category_template::update
- Apitd_api_module::update_key
- Apitd_api_module::update
- Apitd_api_block::update_key
- Apitd_api_block::update
- Apitd_api_header_style::update_key
- Apitd_api_header_style::update
Hi,
Please make a full backup and update the theme to the last version 12.7.5. Make sure all theme plugins you have before the update are updated and installed https://tagdiv.com/newspaper-changelog/?utm_source=forum&utm_medium=menu&utm_campaign=forum_loggedin&utm_content=52878. The latest theme versions contain the landmark elements you need.
Hello,
1. A license key is normally valid for one website. Please check the ThemeForest license details here: https://themeforest.net/licenses/standard ->
https://themeforest.net/licenses/terms/regular -> https://prnt.sc/X0AldIM7e7ni
We allow one key to be used on two websites at the same time (live + testing). If the key is used on more than two domains, additional license keys are required and we cannot make exceptions.
You will need an additional license key for the other two domains to update the theme, access the cloud, and use the tagDiv Composer.
2. There is no free Newspaper theme version, and there has never been one.
Thank you!
Hello tagDiv support team,
I am using the Newspaper theme (latest version) and experiencing an issue with the live search (header search / instant search / ajax search).
Problem description:
When users type “niger” (for example, searching for the word “Niger” as in the country Niger or the Niger River), the live search immediately starts showing results that contain “Nigeria” (the neighboring country).
This happens because the search appears to use partial substring matching, where “niger” is contained within “Nigeria”. As a result, Nigeria-related posts/pages appear in the dropdown even though the user has only typed 5 letters and likely intends the shorter, different term.
This creates confusion for visitors, especially on websites that cover African geography, news, travel, or similar topics where both “Niger” and “Nigeria” are relevant but distinct.
Examples:
Typing: niger → shows posts about Nigeria
Expected behavior (in my opinion): show only exact or closer matches first, or at least prioritize exact prefix matches (niger*) over substring matches inside longer words.
Questions / feature request:
Is there any setting in Theme Panel → Post Settings / Search Settings / General / Performance to change the live search behavior from substring/contains to starts-with / prefix matching?
If not, can this be customized via a code snippet (e.g., modifying the AJAX search query with a filter/hook)?
Or is there a way to increase the minimum characters required before live search triggers (to reduce false positives on short inputs)?
Would it be possible in a future update to add an option for stricter matching in live search?
I would greatly appreciate any guidance, workaround, or confirmation if this is expected behavior or a possible improvement.
Thank you in advance for your help!
Best regards,
Siby Xavier
Hello, I ran the latest update of the theme and the site is broken. Anyone know what happened and how we can fix this? https://thecascadian.com/
“The site will no longer crash, but you will not be able to update the theme, edit pages with tagDiv Composer, or import items from the Cloud Library.”
Ok, but if I activate the license, will I be able to edit pages again with tagDiv composer, or import items from the Cloud Library?
Hi,
The taxonomy=tdtax_app_tag and ?taxonomy=tdtax_app_category taxonomies were added through the ACF plugin and can be modified there: https://prnt.sc/haKu1OuDxYn0
After making changes, make sure to set the Cloud Template for the new taxonomy. Keep in mind that if you change the slug, the previously added entries will no longer appear, because the new slug creates a different taxonomy parameter.
Also, don’t forget to update the slug in Composer for elements such as filters and Flex Blocks, so that the correct taxonomy is displayed.
Hi,
The site will no longer crash, but you will not be able to update the theme, edit pages with tagDiv Composer, or import items from the Cloud Library.
I understand what you want to do, and it can be done. However, once it is completed, please let us know so we can also submit a request to have the license key checked. This will ensure that only the active domains are displayed for the key under Newspaper > My License.
Thank you!
Hi,
I appreciate your detailed message it’s very thorough.
Here’s what may have happened: after the theme was updated, one of the theme plugins might no longer have been installed or activated.
The best practice when updating the theme is the following:
– Create a full backup of the website and database.
– Update the theme.
– Update all theme plugins used with the theme. In some cases, these need to be updated manually from Newspaper > Plugins, because other plugins may interfere with the automatic update system, or there may be certain code restrictions.
https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
Hi malmed_wp, we hope that the next Yoast update will fix this problem.
Hello tagDiv Support,
I need help with a serious issue that started after updating Newspaper. I have spent hours troubleshooting this and I want to give you a clear, detailed summary so you can understand exactly what is happening.
My site:
MarryCaribbean.com
Theme:
Newspaper
Problem summary:
After the update, my single post pages began crashing and showing the WordPress critical error message. At the same time, several layout behaviors changed unexpectedly, including my post hero styling and category/archive display.
Here is what I observed and tested.
1. Single posts started failing after the Newspaper update
Before the update, my single posts were working normally.
After the update:
* Single post pages began showing “There has been a critical error on this website.”
* This was happening under Newspaper, while the site worked under a default WordPress theme.
* Category pages and other parts of the site were not failing in the same way at first, which made this look specific to the Newspaper single post rendering path.
2. Debugging pointed to td-composer
I enabled WordPress debug logging and found fatal errors pointing to td-composer, specifically memory exhaustion in this path:
/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php
I also saw repeated notices for translation loading from other plugins, but those did not appear to be the main cause of the front-end post failure.
The key fatal I saw was memory exhaustion inside td-composer.
3. Default WordPress theme worked
To isolate the issue, I temporarily switched to a default WordPress theme.
Result:
* The single posts loaded
* The content itself was fine
* This suggested the problem was not with WordPress core or the post content itself, but with Newspaper/tagDiv rendering
4. Backup restore did not solve the issue
I restored a backup using UpdraftPlus, including:
Database
Plugins
Themes
However, this did not restore the previous Newspaper behavior on its own. The single post issue remained. What actually made individual posts load again was manually opening them and explicitly selecting a post template such as FROM PANEL or DEFAULT and then updating the post.
5. tagDiv Composer / Cloud Library behavior was inconsistent
After the restore:
* tagDiv Composer and tagDiv Cloud Library had to be reactivated
* Header/footer/custom appearance behavior changed depending on whether these plugins were active
* At one stage, single posts worked with Composer off, but the custom header/footer/design was degraded
* With Composer on, other design pieces came back, but single post behavior was still unstable or altered
6. The biggest discovery: post template behavior changed
This appears to be the most important clue.
I found that many posts would work again only after I manually opened the post and explicitly selected a post template, for example:
* FROM PANEL
or
* DEFAULT
If I manually selected one of those and updated the post, the post would usually load again.
This strongly suggests the update changed or broke how post template settings were being inherited or interpreted.
What is especially concerning is that this appears to affect many posts, not just one or two.
7. “From Panel” is not consistently broken, but behavior changed
I originally thought FROM PANEL itself was broken, but after more testing I found:
* Some posts work on FROM PANEL
* Some posts work on DEFAULT
* Some posts needed to be manually touched and saved before they would work at all
So the issue does not seem to be as simple as “FROM PANEL is broken.”
It feels more like the update disrupted how template/layout assignments are being inherited or loaded on a per-post basis.
8. My hero/header layout on single posts changed
Even after I got the posts loading again, the visual layout is not what it was before.
Before:
* My post hero had a stronger designed look
* The title, author, tags, and hero image styling appeared more integrated/overlaid
* There was more of a styled hero presentation
Now:
* The posts may load, but the hero/header presentation is simplified or degraded
* The featured image sits more plainly
* The old styled hero treatment appears to be missing
So even when the post works, the layout is not the same as before the update.
9. Article Display View options appear to be missing
In the Theme Panel, under areas where I remember having many layout/style choices, the “Article Display View” area appears blank or missing its usual options.
I specifically remember having many appearance/layout choices there before. Now those options do not appear to load properly.
This makes me think some template/module UI in Newspaper is no longer loading correctly after the update.
10. Category/archive behavior also changed
After the update:
* My category/archive sections changed layout
* I had 3 items per row before, but now it is showing 2
* I also started seeing little comment count boxes with “0”, which I never wanted and did not have before
I checked Block Settings and global module meta settings. Show Comment Count appears to be off globally, but the archive/category output is still not matching what I had before.
This makes it seem like the archive/module style or template behavior changed during the update as well.
11. Cloud Templates screen appears empty
In Cloud Templates, I currently do not see cloud templates assigned in the way I expected. For example, the Single Templates area appears empty.
That is confusing because I know my site had a more customized appearance before, and the current theme behavior no longer matches it.
12. Main concern
My biggest concern is that this update appears to have:
* broken or altered post template inheritance
* changed single post rendering behavior
* removed or failed to load layout options I previously had
* changed archive/category display unexpectedly
On a larger site, this kind of behavior is extremely disruptive because it can force manual repair of many posts.
What I need from you:
1. Help identifying exactly what changed in Newspaper that caused single post template behavior to break or stop inheriting correctly
2. Help restoring the original post hero/layout behavior I had before the update
3. Help restoring the archive/category display so it matches the previous layout
4. Help understanding why the Article Display View choices appear missing/blank
5. Guidance on whether this is a known issue in the current version and whether there is a patch or recommended fix
I would appreciate a serious look at this, because this has taken a lot of time to troubleshoot and it clearly appears connected to the Newspaper/tagDiv update path rather than WordPress itself.
Thank you,
MarryCaribbean.com
Yes, this problem has been ongoing for some time.
Let me explain. I want to add this page https://opinandosinanestesia.es/wp-content/uploads/2026/03/720eddf4-ba30-4002-8a65-a30bebaa47a3-scaled.jpg to the homepage, but I want each section to link to a different page.
In the podcast section, I would go to the audio file link to link directly to each file. In the settings menu, I’m setting the links to “image URL” and “button URL,” but it’s not saving. https://opinandosinanestesia.es/wp-content/uploads/2026/03/27638d70-2d02-4209-866d-37e875706527-scaled.jpg It’s currently blank because I haven’t added any files until I resolve the issue.
The “Join our newsletter” form should link to this: https://opinandosinanestesia.es/formulario-newsletter/. And it should be linked in both the “image URL” and “button URL” fields.
The “Contact us” section should link to this: https://opinandosinanestesia.es/contacto/. However, this page isn’t working either because I’ve configured all the sections identically, as you can see here, and it’s not solving the problem: https://opinandosinanestesia.es/wp-content/uploads/2026/03/9bedc4f2-e91c-4a40-a14d-42d801a77c9f-scaled.jpg. All sections are linked to email addresses, always preceded by “mailto:”.
I would appreciate it if you could reply as soon as possible, as I want to use the weekend to update the homepage.
Thank you!
Yes, this problem has been ongoing for some time.
Let me explain. I want to add this page https://opinandosinanestesia.es/wp-content/uploads/2026/03/720eddf4-ba30-4002-8a65-a30bebaa47a3-scaled.jpg to the homepage, but I want each section to link to a different page.
In the podcast section, I would go to the audio file link to link directly to each file. In the settings menu, I’m setting the links to “image URL” and “button URL,” but it’s not saving. https://opinandosinanestesia.es/wp-content/uploads/2026/03/27638d70-2d02-4209-866d-37e875706527-scaled.jpg It’s currently blank because I haven’t added any files until I resolve the issue.
The “Join our newsletter” form should link to this: https://opinandosinanestesia.es/formulario-newsletter/. And it should be linked in both the “image URL” and “button URL” fields.
The “Contact us” section should link to this: https://opinandosinanestesia.es/contacto/. However, this page isn’t working either because I’ve configured all the sections identically, as you can see here, and it’s not solving the problem: https://opinandosinanestesia.es/wp-content/uploads/2026/03/9bedc4f2-e91c-4a40-a14d-42d801a77c9f-scaled.jpg. All sections are linked to email addresses, always preceded by “mailto:”.
I would appreciate it if you could reply as soon as possible, as I want to use the weekend to update the homepage.
Thank you!
I always saw this sidebar, and I doon’t want the main column displayed with 100% to reflect the real size. Since the newest WordPress-Update 6.9.4 this column-section is gone. How can I bring it back?
Hi,
Could you please confirm whether the filter is applied on the homepage?
Also, please let me know which blocks you would like the filter to affect and what the expected results should be for each block. This will help me better understand the intended behavior.
If possible, could you also re-provide temporary access to the website so I can review the setup? I will check the configuration and get back to you with an update on the situation.
Thank you.
As of the latest theme update, critical functionality of the plug-in WPBakery Page Builder is broken. We have used this builder since we first purchased the Newspaper TagDiv theme, before the TagDiv builder was as robust as it is now.
It is no longer working with the theme.
Specifically, the tabbed index/content slider and toggling content on a page.
We have two prominent places we use this functionality. One is on the about us page.
https://nondoc.com/about-nondoc/
We use the tab content for our staff and later on the page for board members.
The other is on a history page were we allowed to toggle through different years.
https://nondoc.com/history-of-the-oklahoma-legislature/
It appears that the theme is overriding the JavaScript and style sheets, not allowing the page functionality to properly load.
Hi,
That is the Video element which displays results from YouTube, most likely from your YouTube channel. It simply pulls the information directly from YouTube and displays it on the website as it is provided there.
If you want to make changes to the videos or their information, those changes need to be made on the YouTube channel itself. After that, when the website makes the next API request to YouTube, the updated video information will automatically be reflected on your site.
Thank you!
Hi,
1. Regarding the drop in rankings and the “Crawled – currently not indexed” message
If this is a relatively new website, fluctuations in rankings and indexing can happen, especially after major changes like switching themes. When you install a new theme, the structure, layout, HTML markup, and sometimes even the internal linking or metadata can change. Because of this, Google may need to re-crawl and re-evaluate the pages, which can temporarily affect rankings or indexing.
Also, if the previous theme included specific layouts, schema markup, or internal links that helped Google understand the site, those elements may not exist in the same form in the new theme. In that case, Google will treat the pages as updated content and reprocess them, which may take some time before rankings stabilize again.
The message “Crawled – currently not indexed” usually means Google has already crawled the page but has not yet decided to include it in the index. This is fairly common for new or recently changed pages, and indexing can take some time.
Since you mentioned that:
– your sitemap and robots.txt are correctly configured
– your hosting environment is clean
– the site was recently changed
it is most likely that Google simply needs time to re-crawl and reindex the site after the theme change.
2. Setting the Blog page with our theme
With our theme, the blog can be configured in two different ways:
Option 1 – Use the demo layout
You can use the category layout that comes with the demo. In that case, the page will display posts from a specific category using the theme’s custom design.
Option 2 – Use the default WordPress posts page
If you want a page that automatically displays your latest posts, you can set it from the WordPress settings:
Go to: Dashboard → Settings → Reading
Then, under “Your homepage displays”, select the page you want to use as the blog in the “Posts page” field. Example: https://prnt.sc/krjZvnt_oQX_
Thank you!
Hi,
There is no link on our forum to renew support, as this can only be done through your ThemeForest account. Please refer to the following guide for instructions:
https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
If you have a license key with a valid support period, please contact us via email at contact@tagdiv.com and provide the following details so we can investigate the issue you are experiencing after the theme update:
– your license key
– temporary wp-admin access
This will allow us to check the situation and assist you more efficiently.
Thank you!
Hi team,
I wanted your support as my site have automatically changed its loading the divTag composer code on the main page, all logs header abd footer have be updated automatically URL: https://primenewsnest.com/
OK but why is this my problem? All I did was update your plug-in I didn’t make any changes. Why am I the one that has to figure out what’s going on? Aren’t I paying for customer support? What am I missing here?
Yes, I have all those plugins activated. I’m going to update, but I admit I’m doing it with some trepidation. Thanks! I’ll let you know how “this story” ends.
Hi,
When this situation appears, it is because one of the theme plugins that has been used before the theme update is no longer installed and updated. The theme plugins can be checked and installed from Newsapepr > Plugins. Normally, you should have tagDiv Composer, tagDiv Cloud Library, and in your situation, I think you should also have the tagDiv Opt-in Builder plugin installed and activated.
Thank you!
Hi we just updated the theme, and now look at the errors: https://aktienjournal.com
On header, footer, and in admin we can press customize or Widgets, it gives all kind of errors, can you troubleshoot please? Thank you so much
After updating certain elements are not displaying correctly for example the header block (which normally has our logo) also the featured image is not appearing
https://fashionweekonline.com/
https://fashionweekonline.com/leo-prothmann-autumn-winter-2026-cabana-all-genders-collection
Hi,
When you update the theme, just make sure that all activated plugins are also updated and activate https://prnt.sc/Zf8Iamh0ScCo. Most of the time, when the problem you are mentioning appears, it is when one of the plugins is no longer installed after the theme update.