- Apitd_api_top_bar_template::update_key
- Apitd_api_top_bar_template::update
- Apitd_api_single_template::update_key
- Apitd_api_single_template::update
- Apitd_api_footer_template::update_key
- Apitd_api_footer_template::update
- Apitd_api_smart_list::update_key
- Apitd_api_smart_list::update
- Apitd_api_thumb::update_key
- Apitd_api_thumb::update
- Apitd_api_category_top_posts_style::update_key
- Apitd_api_category_top_posts_style::update
- Apitd_api_category_template::update_key
- Apitd_api_category_template::update
- Apitd_api_module::update_key
- Apitd_api_module::update
- Apitd_api_block::update_key
- Apitd_api_block::update
- Apitd_api_header_style::update_key
- Apitd_api_header_style::update
Hello humans,
Try to update the theme to the latest version of it (Newspaper 7.4) and also, update the required plugins (Visual Composer 4.12.1 and Social Counter 4.1). Check your system status and increase the parameters to the higher value according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
If your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin), FTP access so we can further inspect it closer your setup page. Provide the link of this topic so we can easily identify you.
Hope this helps!
Thanks for the message!
Hi,
i want update newspaper theme via wp (7.3 –> 7.4)
I activate new theme (twenty sixteen for example)
I delete newspaper theme but i have the message “Eliminazione fallita: Il tema richiesto non esiste.” (failed: theme doesn’t exist).
Why? Is a wp bug? (ver. 4.6.1)
Thanks, I’ll look into this at some point. Got to update first of all.
I really thought I was just being helpful in pointing out a bug 🙂
Hi there,
Is there any other files that been updated apart from the ones below:
I only upload the changed files, as I have some old files modified. I do compare the changed the files and then upload. My current version is Newspaper 7.4
If here are other new files that I need to update please let me know. All of the files below are updated on my site. Maybe you have other files that you didn’t include in the list below.
Thanks
Hi,
Just updated to 7.4 (from 6.7.2) and suddenly “date” and “symbol for comments” are added to all the posts. Even though I have turned off the date in the theme panel and only allowed comments on specific post categories.
And the silly thing is that the comments are not possible on most posts (like I want it to be) but the icon for posts still shows.
How can this be fixed?
To see what I mean go to my page here: https://agenturer.no
Kind regards
Lars Hellestrae
Hello goos3d,
Try to update the theme to the latest version of it (Newspaper 7.4) and also, update all the required plugins to the latest version of them. If you are using some untested plugins, please try to disable all of them and install only the plugins that come bundled with the theme and rule out any conflicting plugins.
Hope this helps!
Thanks.
Hi,
In a future update, it is possible but we cannot say for sure if it will get done in the next update because we have a big list of fixes, improvements, and suggestions to implement. It’s hard to filter them and select which one gets implemented now and which one gets postponed. The developers decide if it gets done or not, though.
Thanks for your understanding!
Hi
Please make sure that you update the theme according with our documentation: https://forum.tagdiv.com/how-to-update-the-theme-2/ clear all caches, purge cdn files if you’re suing then test the site again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials, also give us ftp access, and we will inspect this issue as soon as possible. In your message include a link to this topic.
Thanks!
HI
Please ake sure that you update the theme according with our documentation: https://forum.tagdiv.com/how-to-update-the-theme-2/ also try to deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re suing then test the site again.
Let us know ho it goes and if the problem persist please provide your site url so we can have a closer look.
Thanks!
Hi
Please make sure that you update the theme according with our documentation: https://forum.tagdiv.com/how-to-update-the-theme-2/ clear all caches, purge cdn files if you’re suing then test the site again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials, also give us ftp access, and we will inspect this issue as soon as possible. In your message include a link to this topic.
Thanks!
Thanks Catalin, I have installed update and deleted the cache and sadly it’s still the same.
I think what I’ll do when I get a bit more time is to purge the theme and do a fresh reinstall. It might solve the problem.
Hi
During the update process any customization made in theme’s core files will be lost becasue old files are deleted and new ones are uploaded instead. However you ca use theme’s patch to make the update but this works only from one version to another, ex from V 7.3 to V 7.4.
The changes made in theme’s panel and the code from custom code wont be lost after the update: http://screencast.com/t/cgiaDxUg
Thanks!
Hello mystudent,
Unfortunately, the OPERA MINI is not tested with the theme, sorry! I have added this suggestion to our list of fixes, in a future update, it is possible to include the Opera Mini to our supported browsers list, but we cannot say for sure if it will get done in the next update because we have a big list of fixes, improvements, and suggestions to implement. It’s hard to filter them and select which one gets implemented now and which one gets postponed. The developers decide if it gets done or not, though.
Thanks for your understanding!
Hello PhilCreighton,
Please update your theme to the latest version of the theme (Newspaper 7.4) because in this update was fixed the Social Counter header, like this -> http://screencast.com/t/tPmzVIMiE2q.
Thanks for the message!
Hi Catalin,
Finally I used
@media (max-width: 767px){ .td_block_2 { padding-top: 50px; } }
in order to only affect the block below. .td_block_wrap would change the distance between all blocks including the big grid. By changing this way, it would be impossible to achieve an equal space between all blocks.
In general there must be a styling issue with bock 14 using block span 14. Perhaps something which could be improved in future updates.
Thanks,
Loano
Hello olgate,
The settings from Sign-in/Log-in are placed here -> http://screencast.com/t/xeFCoYqx If you cannot see them, please try to make a new fresh install via FTP with the latest version of it (Newspaper 7.4). Perhaps, you will have encountered some issues when you have updated/installed the theme and that’s why you do not have this option.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello!
I have updated to the V 7.3 of Newspaper theme (running on WordPress 4.6.1). I have installed the tagDiv social counter plugin and activated it, but when I go looking for the widget is not there. I see a long list of tagDIV widget but no social counter. Could someone tell me what to do? I have cleared the cache several times too. Here is the link to the website: http://genitoricrescono.com
Thank you!
Serena
Hi TagDiv guys,
Since the latest update (3.1) the above code does not work any more. Can you assist me how to change the td_module.php to only show date on posts in a certain category? In my case the news category.
Thanks,
Hi
I’ve checked your site and there is no issue with category pages. Category page will display posts from that category but also from all its subcategories. For example Sport Updates category will display post from all subcategories, Podcasts, Red and Blue. This is a default functionality from wp and can’t be changed easily. If you really need this and you’re not aware of the steps that must be taken in this regard my advice is to look for someone who can help you with implementation or hire a freelancer to do it for you.
Thanks!
Can this be a request for next update?
so add feature to add facebook pixel code and google remarketing tag
for desktop and mobile themes..
i believe that feature is really important for marketer..
thank you..
Super fast on our system running 20 sites with millions of unique visitors per month; dedicated server.
Lots of possible reason it impacts YOUR setup(s):
With fully updated WP (4.6x branch), disable “bad” plugins that modify admin screens not updated for latest versions of WP.
So, a bad admin mod plugin might do dumb stuff like load custom fonts (new WP uses native fonts), load jquery more than once; using external tools like Jetpack, stats plugins, etc can slooooow site down — not related to theme.
External plugins which do content checks, bad Yoast SEO settings, plugins that try to rewrite/optimize images you upload “in post” can all slow things down (e.g., better to upload media via media manager separately, THEN place in posts).
Often checking your admin pages with F12/console for broken things, or things loading more than once is useful.
Also make sure your cache is cleared in browser, make sure you’re not using adblock on your own admin panels, or some funky extension in your browser, etc.
Make sure you’re not having portions of your admin loaded via CDN, separate from local stuff due to timestamp mis-matches; make sure not blocking portions of your admin via robots.txt or htaccess, or using a minification or optimization plugin on your admin pages — all that stuff BREAKS things.
But to be clear, I can say we have super busy 15 year old news portals, udpated daily, using this theme highly optimized, and having zero issues with admin panels. Just as point of reference.
(( I don’t work here. ))
Make sure you have enough memory allocated to WP, try disabling any plugins which mess with images (e.g., you can’t edit an image on CDN from WP); and generally best to edit photos on your local HD using Photoshop, GIMP, etc. Also check stuff like php timeout and such settings. And do F12/console in Chrome to see if any errors while in the admin panel or media panel.
Stuff “suddenly” not working, is usually not related a theme, but a plugin or WP update.
Issue with your server setup and caching.
Always best to do updates via FTP, as you can “see” folder deleted, and new folder uploading; upload new plugins, and make backups of critical files at same time in case of server crash/retirement.
You should update the plugins that come with the updated theme, per the install/upgrade docs.
Be sure to clear caching, reset CDN with any updates, also.
If it “suddenly happened” two days after updating the theme could be anything: web server update, hack, etc. If you have automatic updates turned on, WP might have updated something and broken site — theme doesn’t break the site randomly 2 days after update, in my own experience (I don’t work here).
You can try
a) not using child theme
b) theme needs VC if you have used it for anything like home page; or some of the CSS isn’t there. If you’re using the beta TD Composer, then only those blocks supported by TDC will work, any “special” VC blocks will not.
c) switch to default theme
Note you have a number of errors on your site for font not loading, missing image, and “OTS” parsing error related to font not decoding. Use F12/console in chrome to see browser errors.