Search Results for 'update'

Hi,

I noticed you have theme version 4.2.1.
We had some issues regarding pagination in the previous version so you can updated the theme to it’a latest version (4.2.2) in which we have fixed this.
Make sure you make a backup at your current theme files in case something goes wrong you can revert.
Here is how you can manually update the theme: https://forum.tagdiv.com/how-to-update-the-theme/

Regarding the site’s speed, you can follow this guide and topic:

https://forum.tagdiv.com/pagespeed-guide/
https://forum.tagdiv.com/topic/pagespeed/

Thanks

Hi,

This usually appears because the server security module blocks the access to admin-ajax.php file. Try to verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
Contact your server administrator and explain the situation, as it’s requested many times during the a save the file it’s treated as threat so it’s banned. You can report false positives to your server administrator to remove it from the banned list.

Thanks

Hi,

Thanks Christopher!

@Mike_Rawlins
See here: https://forum.tagdiv.com/how-to-update-the-theme/

Thanks

Hi,

@DoOove
Please let us know if you have any issues and note that if you updated the theme to the latest version you will have to updated the VC plugin also.

Thanks

Hi,

@Christopher thanks for sharing!
Sorry for the delay. We have this on our todo list, we will look into it and fix it in the next theme update. Mean while you can remove the code Christopher pointed from the header this will also remove the og: tag.

Sorry for this!
Thanks

Hi,

Use the css without the last comma, that is why this css it’s not working, the classes have not changed so should work fine after the VC update also:

.td_block1, .td_block2, .td_block3, .td_block4, .td_block5, .td_block6, .td_block7, .td_block8 {
padding-bottom: 0px !important;
}

Thanks

Hi,

Those settings are made to work only for ‘post’ types, so even if you manage to enable this panel to show the “post settings” on custom posts types these settings won’t work with custom post types.
If you want this settings on custom post types you need custom work which unfortunately we cannot offer as we work hard on development, updates, fixes and support. You can always get a freelancer from sites like: http://studio.envato.com/ if you don’t know how to do it yourself.

Thanks

Hi,

Sorry about this, we try to do our best.

@Arved007
You can solve the blank space issue via css. Sorry about the inconvenience, if you want you can updated the plugin again and send me a link to your site so I can inspect this.
I have already checked your site and noticed that you have compressed your html structure, this may also cause this along other plugins.
Please let me know if you have any other theme related issues.

Thanks

Hi,

This needs to be customized to work with your own custom post type, and you need more custom work besides adding the code on your template, this is custom work and unfortunately we cannot offer custom work as we work hard on the development, updates, fixes and support. You can always get a freelancer from sites like: http://studio.envato.com/ if you don’t know how to do it yourself.
Sorry about this.

Thanks for understanding!

Hi,

Please let me know if works for you when you manage to update it.

Thanks for the message!

Hi,

Thanks Christopher!

@Jorge
Please make sure you make a backup of your current theme and if something goes wrong you can revert back to your previous version. Regarding the update you can use any way, some errors could occur in any way but as long you have a backup you can get back at your previous version and then give it another try.

Thanks

Hi,

Please use this custom css for title font:

@media (max-width: 767px){
.iosSlider .td-sbig-title-wrap a, .iosSlider .item .td-sbig-title-wrap a {
line-height: 15px;
}

.td_normal_slide .td-sbig-title-wrap .td-sbig-title, .td-sbig-title-wrap a {
font-size: 13px !important;
}
}

Regarding the view count I have tested it and found no problem with this, note that this post was just updated: http://screencast.com/t/mttQbF17n9I9
Please make sure you deactivate all plugins and check if this is still happening, this may be due to some plugins.

Thanks

Hi,

Thanks for your suggestion, I have added it on our features list and if more people will request this we will implement it in future updates.

Thanks for the message!