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DaveKinetic
Participant
#0

I use list items on quite a few of my pages with icons. Since today’s update, the alignment has changed and I don’t see a way to fix it.

I grabbed the prior to the update screenshot using Google’s cached version of the page: https://imgur.com/a0frfDq

This is how they are displaying now: https://imgur.com/VumJC2g

benj0612
tagDiv Member

The logo stretched is only stretched on Mozilla, not on Microsoft Edge. Maybe It’s not my logo size the problem?! Before the update I didn’t have any issue. What happened?

ADMINA
tagDiv Member

We have same problem after update

GroupGalactica
Participant
#0

Good evening. I just updated the theme and now it loads google adsense ads after loading the site theme (and not together). This pushed Google’s CLS speed from 0.001 to 0.4, destroying all the speed work done so far. Can it be resolved somehow?

Url: http://www.novabbe.com

sabyp
Participant
#0

As much as I was excited to update to newspaper 10.4, the share icons have disappeared from the mobile theme. They are pretty much there on the desktop version. Tried various things but nothing worked and there is an awkward space left in place of sharing buttons. The only option was to restore back to previous version and everything went fine

shogunteam
tagDiv Member

After the last update I am experiencing worse results. With the newspaper theme you will never be able to pass the web core vitals. sad but true. I hired an developer to develope a completely new theme without this heavy code that is loaded with the newspaper theme..

Bettina
tagDiv Staff

Hello!

When you update the theme, your customizations will be lost.
So, my recommendation is to contact our custom work team here and they can help you to update the theme safely: https://tagdiv.com/premium-customization-services/

Thank you!

Bettina
tagDiv Staff

Hello!

We will test it too and if we consider this is a fix we will implement in our future updates.
We will take in consideration your query.

Thank you!

anderss1
tagDiv Member

There is a lot of bugs in the latest version. I would wait for the next update. Or you can try 10.3.9.1.

Anamaria
tagDiv Staff

Hello,

The theme was updated today, but before update please make a full backup to all files and the database, in case something goes wrong => https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Anamaria
tagDiv Staff

Hello,

The theme was updated today, but before update please make a full backup to all files and the database, in case something goes wrong => https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

divaspathak
Participant
#0

I want to update my theme. It’s v 10.2 and there is no update option, which means I have to manually do it, but I don’t know how to do it. Can I get any assistance on how to update it to the latest version?

Anamaria
tagDiv Staff

Hello,

The theme was updated today, but before update please make a full backup to all files and the database, in case something goes wrong => https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

nitrofox
Participant
#0

After update today 10.4, share options not work in mobile theme, not appear, space in blank only in mobile, desktop is working.

Thanks

Anamaria
tagDiv Staff

Hello,

If you create a mobile page, please check if is set correctly => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
You can check this video about the Newspaper theme version on mobile and how to edit them -> https://www.youtube.com/watch?v=SpGkOnJeNZY.

Hope this helps you!

Thank you!

kakis
tagDiv Member

For me it doesn’t show at all. I’m in Chrome and I updated everything.

estorus
tagDiv Member

Error 500 after update. Mobile version work ok. After deactivating “tagDiv Standard Pack”, site starting to work but with errors. When trying to edit home page, showing this error:Error at zones: 6(models) : 0(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)

sergioshrek
Participant
#0

Dear Support,
The Big Flex Grid stopped to work after 10.4 update:
Look at here:
https://www.cosenostre-online.it/homepage-default-pro/

What can I do to solve?

STARSonTV
tagDiv Member

Sorry, i had to go back to the previous version and i hope this problem is nearly fixed in the next updates. Sad.

kakis
tagDiv Member

I don’t have the tagDiv CSS Analyzer after the update how did you get it?

Chema
Participant
#0

I have done the update to version 10.4 i have lost the header and the footer appears different

https://www.trplane.com

(may be when i navigate appears more problems)

anderss1
tagDiv Member

This is how a category page looks like if there is content:

https://imgur.com/a/X1s9OVj

This is how it looks if there is no content:

https://imgur.com/a/MOEhhHy

Clearly the updated theme is not working as it should….

How do you fix this problem? Apart from this I have not seen any issues yet.

dnf67
tagDiv Member

The update broke my site BIG TIME. The prebuilt theme was gone as were all the tweaks made to the layout. The iframe code we use for advertising blocks in the widgets was gone. Out logos were gone.

I was able to restore the website back to yesterday’s backup…

Bettina
tagDiv Staff

Hello!

Please make sure that the theme and the plugins are up to date.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

STARSonTV
tagDiv Member

Hello,

yes, i updated all the theme plugins, they activated automatically and the cleared the cache, a few times. On different browsers the same results (Chrome, Firefox, Edge). Even mobile version isn’t working.

I know, i can use the previous version, but perhaps, there is a fast fix for my problem 😉

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