Hi, I’m receiving notifications via search console for AMP pages. The theme is using Mobile + AMP. I’m not receiving the notifications about errors from AMP when I update or publish a post for instance. What can I do about?
Regards.
Hello!
I appreciate the help provided, I managed to install the “TagDiv Composer” plugin, BUT I have a new problem (for which I already read the documentation and check that the minimum requirements for its operation were ok), the problem is the following:
I have “TagDiv Composer” installed, but once I want to install a demo, it does not install correctly, I check the permissions of my upload folder and they are fine, I also check the WP_DEBUG that is false in wp-confing.php and it is also , I can’t get the demo to install correctly and the “Edit with TD Composer” option appears in the menu bar to make changes, I have the template and plugins updated and activated,
Any solution, I find absolutely nothing to make it work?
thanks.
Hi, I know this isn’t during support hours, but just wanted to provide updates on the things I’ve tried, to reduce back and forth for when you do see this. I deactivated and reactivated all my plugins and am still coming across this problem. I thought the mobile theme would only affect the mobile version of the website. Happy to give you the credentials to log in if you need to take a look.
Hi,
I’m trying to recreate all my website using the Cloud Library templates in order to deactivate the Standard Pack.
I’ve read the explanation of V10 changes and Standard Pack use (very clear), however I cannot find an updated documentation to give us guidance on the TagDiv Composer changes (new Zone Manager for example), and how to create a new page using sections from the Cloud Library. Is there one ?
I’d like to understand 2 things in particular:
– I cannot add any more a template from the Cloud Library and find it in my own library : by clicking on ‘Add new’, I choose a section and the only button I have is “Create”. Then, it automatically imports the section on a blank page in TagDiv Composer, and by saving it, it publishes a new page. I don’t understand how to import some sections and blocks from the library to create a new homepage from a blank page (no blank homepage in the library).
– How whould we use the Zone manager in the TagDiv Composer ?
– If I create a new page (All Pages – Add new), how can I use the blocks from the TagDiv Library?
Thank you.
Hi, just giving an update. I cleared my cache, and the opposite problem occurred. My desktop looks as I want it to, but my mobile homepage now doesn’t have the format of the Mobile Theme (3 articles grid style). Is there a way to have it so my desktop stays the same and mobile has the mobile-specific layout? Everything is only affecting my homepage for some reason (other pages look ok on both desktop and mobile). Thanks!
Hi,
I have the Newsmag theme in my website from july 2018.
My previous webmaster had never updated the theme since then.
I’ve just try to update it in a website clone (backup from host) and the consequences are very bad. The website design result has nothing to with the original design. I had to do a recovery backup to leave it to the previous state.
I know that the problem is such a jump from version 8.7.5 to 10.3.1.
Is there any option to download all versions since the and update the theme one by one?
Thanks
Hello good day!
please whenever I upload a new post, my mobile theme’s homepage does not refresh/update when I click on my homepage logo or the home button in my header.
Secondly, If I’m on another page (i.e not my homepage), after uploading a new post, when I navigate to my homepage (by clicking on my logo or ‘home’ via the breadcrumb), My homepage does not still update to the latest post…..
N.B: this problem is also with the mobile theme.
My URL: https://xquisite360.com
Hi Support. I used to be able to update the 4 key plugins when theme updates rolled out and fix the site. However, with these last two updates, I go to manually update those 4 plugins and on the manual page, it will say they are updated. Then on the main page it will say they are outdated. And my site loses its structure and images and only shows code. Fortunately, I’ve started testing in a staging site now. But, I can’t seem to update. Please advise.
Hello there
It gives “The tagDiv Mobile Theme plugin requires the tagDiv Composer plugin!” message on our site in the last WP update. However, when installing tagDiv Composer, it gives “Uploaded file exceeds upload_max_filesize directive in php.ini.” warning.
Hi,
I think that you are using the Newspaper theme, because the last version Of Newsmag is v4.9.3
Also Newspaper 10.3.2 is most like a new theme, therefore the update from v 8.7.5 will need a lot for adjustment, that were made step by step in each update.
The best and fast way to make the updated was as you tried, on a staging website
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/ also if the website was made using a child theme, you need to deactivate it. Most probably then the website was made using WPBakery (Visual composer), if yes, please let tagDiv Cloud Library disable -> https://i.imgur.com/BSFSi5N.png
Also for all other problems, let us know and we’ll help to fix them, step by step.
Thank you!
Hi,
Make sure that you made the update as in our guide from here -> https://tagdiv.com/update-newspaper-theme/ -> https://i.imgur.com/t9zDEh1.png
If there is still a problem, please provide some more details and some screenshots.
Let me now the results!
Thank you!
Hi updated to 10.3.2 and it’s still the same issue. I need this function to start building a landing page. What could be the issue here?
When I try to update some parameter in the theme configuration, when saving, it gets stuck and does not respond.
Okay sir, I am praying maybe in next updates you may think of including a demo for it
Hi,
I have the Newsmag theme in my website from july 2018.
My previous webmaster had never updated the theme since then.
I’ve just try to update it in a website clone (backup from host) and the consequences are very bad. The website design result has nothing to with the original design. I had to do a recovery backup to leave it to the previous state.
I know that the problem is such a jump from version 8.7.5 to 10.3.1.
Is there any option to download all versions since the and update the theme one by one?
Thanks
Hi,
Please make sure that you are using the last version of Newspaper v10.3.2
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/
If the problem, persist, please provide some more details and some screenshots.
let me know the results!
Thank you!
Hi infomediainvestmentscorp,
Please note that we recommend to check our documentation before making any theme update, in this way you’ll know exact what you need to do, in you case the theme plugins were not installed and activate, this is the last steep from our update guide.
Them Update -> https://tagdiv.com/update-newspaper-theme/
Thank you!
Hi,
Unfortunately I do not know, but in the coming WordPress Update the problem will be fix.
Thank you!
Hello !
At the moment there is still no update on this.
Thank you for your understanding!
Hello !
We have not tested this option. Please note that we recommend you to create a backup and after that update. Normally that folder should not be affected: https://forum.tagdiv.com/how-to-update-the-theme-2/
Let us know the results.
Thank you !
I recently did the new update and my plugins wont register any ideas as to why?
Hi, I would say it’s not an option it’s a bug:)
Are you going to correct it the next Newspaper update?
When I enter the site, the category with the last articles is not updated anymore (is showing older posts).
The update is revealed only on refresh. But this is a serious problem for a news site.
I mention that it isn’t enabled any cache plugin.
Can you help me with this issue?
Thank you.
Hello good day!
please whenever I upload a new post, my mobile theme’s homepage does not refresh/update when I click on my homepage logo or the home button in my header
I just updated my wordpress to 5.4.
My select files button doesn’t work but drop files to upload works. When you click on select files, it doesn’t open the file selector dialogue box. it just clicks but nothing happens.
Any reasons??
