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Simion C.
tagDiv Staff

I tried that as well, I shared a link to a post from your website using the desktop Whatsapp, seems to work alright – https://www.screencast.com/t/Mx4adpwB
The image appears just fine. Maybe you solved the issue, it is working from what I can see.

Simion C.
tagDiv Staff

Hi,

1. At the end of posts there is an author box – http://prntscr.com/njxh0t if that is what you want to remove there is a setting for it – http://prntscr.com/njxh94
The author name at the beginning of the post can also be disabled
http://prntscr.com/njxhkr
This author box doesn’t appear on pages. On pages there will be an author name in modules, this can be disabled in general if needed – http://prntscr.com/njxhwx

2. The post views can be disabled in the theme panel as well – http://prntscr.com/njxi87
On pages these do not appear.

3. That is possible, you can choose which socials will appear, and also the style
https://forum.tagdiv.com/sharing/
Note that some socials will only appear on mobile, for example WhatsApp.

Please let me know if you have more questions.
Thanks

khabardarnews
tagDiv Member

Thank you for your reply. When I open website from mobile and hit whtasapp share button sharing with thumbnail has no issue. But when I copy the link from desktop and paste it in Whatsapp Web or App opened in PC. It does not generate any link or thumbnail. Please check the same and suggest way forward. Because, I am dependent to share news on whatsapp from my mobile alone.

pedromalagutti
tagDiv Member

I’ll link Whatsapp group. Maybe the number of members?

Calin
tagDiv Staff

Hi,

This social was not include in social counter because there was no request for it , what
do you suggest to be show in Whatsapp counter?

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

WhatsApp sharing is only for mobile version, if you still need it on desktop please check this topic ->https://forum.tagdiv.com/topic/whatsapp-share/
I tested your share button on WhatsApp and is working, note that this is working only if you are using a mobile theme where you have a WhatsApp application.
-> https://www.screencast.com/t/05fhmZbnjS0o

Thank you for your understanding!

Simion C.
tagDiv Staff

Hi,

I tested some of the posts with the Facebook debugger – http://prntscr.com/niju71
http://prntscr.com/niju8r
They seems to be shared alright.
Looks alright in Whatsapp as well – http://prntscr.com/nijuoy

If there are problems with some, try using the debugger tool
https://developers.facebook.com/tools/debug/
If you use the Yoast SEO plugin there should be no problem, it will add the necessary og data for the sharing on socials. Usually when there are issues a debug will fix them

Thanks

pedromalagutti
Participant
#0

Hey dear,

please insert icon whatsapp.

Icon Whatsapp

vineetaggar
tagDiv Member

Dear support team,
I am using newspaper theme in globaltoday.in but from the very beginning i am not able to share my posts on whatsapp. please help

khabardarnews
tagDiv Member

Thank you very much for your reply. Since, Newspaper theme is made exclusively for news and media all social sharing feature must be a part of the theme out of the box.

Whenever I share any link in WhatsApp link does not generate anything. It is just a plain link. Earlier when I installed this theme everything was working and later it stopped working.

Please provide me exclusive support so that I can set these things correctly as I could not find any documentation for these subjects in support forums available for Newspaper Theme.

I am in completely mess, and my website progress is affected very badly.

Expecting your prompt reply regarding the same.
May be you can connect to my website remotely and help me.

khabardarnews
tagDiv Member

Thanks for your reply. Kindly check this link:
https://thekhabardar.com/https-thekhabardar-com-रीवा-स्वच्छता-की-बात-पर/ for which I get the permalink like this : (https://thekhabardar.com/https-thekhabardar-com-%e0%a4%b0%e0%a5%80%e0%a4%b5%e0%a4%be-%e0%a4%b8%e0%a5%8d%e0%a4%b5%e0%a4%9a%e0%a5%8d%e0%a4%9b%e0%a4%a4%e0%a4%be-%e0%a4%95%e0%a5%80-%e0%a4%ac%e0%a4%be%e0%a4%a4-%e0%a4%aa%e0%a4%b0/) and I get this error while sharing in facebook https://www.screencast.com/t/difs1TT4.

It is very strange that few link works well and few have this issue that they do not generate thumbnail in facebook. Also, None of the link generate thumbnails in Twitter and WhatsApp. I am using Extra Theme from Elegant Themes for one of my other blogging website and it works without any issue. I have this issue only in Newspaper. Kindly go though all the settings in https://thekhabardar.com and help me to change the same if required so that I can able to share links in all social media platforms and everywhere.

Calin
tagDiv Staff

Hi,

I make some test on my install and for my the alt text is working -> https://www.screencast.com/t/Umx7aPHR2
-> https://forum.tagdiv.com/topic/whatsapp-share/

Please provide some more details about this problem and some screenshots.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Calin
tagDiv Staff

Hi,

WhatsApp sharing is only for mobile version, if you still need it on desktop please check this topic ->https://forum.tagdiv.com/topic/whatsapp-share/

Thank you for your understanding!

TheWrestlePost
Participant
#0

I have selected Twitter, Facebook & Whatsapp as the sharing platforms on my website. But WhatsApp logo doesn’t seem to work.

sentierol
tagDiv Member

Hello Bogdan,
thank you for your help but I meant this, sorry:

how to remove the small social sharing buttons from every private post of a single category?

I’m referring to the following ones:

1. TOP ARTICLE SHARING
2. TOP ARTICLE LIKE
3. BOTTOM ARTICLE SHARING
4. BOTTOM ARTICLE LIKE

I found no option for this inside NewsPaper, neither inside the category (under LAYOUT SETTINGS)
https://forum.tagdiv.com/how-category-settings-work/

nor inside the single post:
https://forum.tagdiv.com/post-templates-2/

Hope it’s clear now: I need to hide facebook button, telegram button, whatsapp button, pinterest button on all posts of a single category, BUT I want to keep these buttons on all other categories.

About social counter, I choose that this single category has NO sidebar, so they don’t appear.

Hope there’s a solution for hiding the social sharing buttons, thank you very much!
Angelo

khabardarnews
Participant
#0

Hi Support Team,
Greetings!!
I have been using my newly installed website http://thekhabardar.com based on newspaper theme. Facebook, WhatsApp, Twitter and all other social media shares where accurately showing permalink and thumbnainl of featured image in the post. But, issues started since I installed Yoast SEO Plugin. I am not able to paste link on Facebook. Thumbnail of post’s featured image is also not showing in FB Post. And also, Facebook debugger is showing that the requested URL is blocked. All these started after installing Yoast SEO plugin. I want my website to start working like earlier because if has affected my website very badly. I installed Yoast SEO because it was tested and suggested by TagDiv.
Kindly help me urgently.

GGiugliano
Participant
AMP - topic
#0

Hi,
I updated the theme to the latest version. Now there is the new AMP plugin, but since I installed it in search console I get this error:

“There is a” script “tag of the AMP component, but it is not used.”
and to solve it Google give me this link: https://github.com/ampproject/amphtml/blob/master/spec/amp-html-format.md

Furthermore, in the new AMP pages there is a white space that cannot be taken away. Photo link:
https://www.mondonapoli.it/wp-content/uploads/2019/04/WhatsApp-Image-2019-04-06-at-17.28.19.jpeg

Bogdan B.
tagDiv Staff

Hi,

It could be a plugin conflict affecting your whatsapp share. Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Then test whatsapp again and see if it still provides the error.

Thank you!

JayThakur
Participant
#0

Hello,

The WhatsApp sharing button on a post does not work in Chrome on iPhone. The popup blocker is Off. When clicking on the WhatsApp share button, Chrome tries to open a new tab but closes instantly. It does not open WhatsApp app for sharing.
The issue only seems to occur in Chrome and not in Safari.

Could you please help?

Thanks,
Jay

akshem
Participant
#0

Hi,

Recently, we got errors in Mobile Usability in Search Console – Clickable elements too close together and Content wider than screen for a few pages.
Screenshots:
https://prnt.sc/mx4o02
https://prnt.sc/mx4ocw

When I tested a live URL it passed the mobile-friendly test without any errors but once I could reproduce the error where stylesheet and some Newspaper 9 assets were not able to load.

But only once so I tried to Validate Fix in Search Console but the validation fails with errors. Can you please help!

Sample URLs

https://www.techuntold.com/send-whatsapp-message-without-saving-number/
https://www.techuntold.com/schedule-imessage-whatsapp-messages-iphone-without-jailbreak/
https://www.techuntold.com/best-volleyball-games/

Thanks.

Calin
tagDiv Staff

Hi,

I tested your share button on WhatsApp and is working, note that this is working only if you are using a mobile theme where you have a WhatsApp application.
-> https://www.screencast.com/t/oN5Tt4wuiC

Thank you for your understanding!

VoetbalRotterdam
Participant
#0

Hi,

On VoetbalRotterdam.nl the WhatsApp button shows but i cant click it. What Am i doing wrong?

https://www.voetbalrotterdam.nl/2019/03/heinenoord-sterkste-in-derby-tegen-sho/

Calin
tagDiv Staff

Hi,

If you want to have the whatsapp share button mo desktop to please add the below custom css in Newspaper>theme panel>Custom code>Custom css
.td-social-whatsapp, .td-social-line, .td-social-viber {
display: inline-block;
}

-> https://www.screencast.com/t/lEpxmeig6

Thank you!

simchris
tagDiv Member

Are you on desktop or mobile? Whatsapp is a ‘mobile only’ platform.

bozton
Participant
#0

the whatsapp is not available in share options, i verify and is activated on the options but when i enter an article the whatsapp is not available

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