- NewspaperFacebook Share
Hi,
1. There is no social network settings whatsapp, but you can use a plugin if you like ( https://www.screencast.com/t/SP3cwJpNP ).
2. I’ve try to access your website and this was showing up ( https://www.screencast.com/t/Iz6Jvq3K )
Let me know if you manage the problem.
Thanks.
Hello fabinhoalmeida,
I have inspected again your website and I have shared a post on Whatsapp and everything seems to work as expected without any problems. I did wait less than seconds until the sharing post to be loaded. Also, I have checked your console and I saw that you have some errors through it. You should disable all of the untested plugins, remove all the caches, purge CDN files and check the results.
Thanks for your understanding!
Hi Calin,
Thanks for your reply.
Firstly, I do not see a whatsapp share button in my social network settings.
Screenshot: https://i.gyazo.com/9b0c7df9332c97a72f7c1756d1b8677e.png
My current problem:
When I try to send a link of my a post from my website to a friend on whatsapp, the thumbnail for it does not appear.
Screenshot: https://gyazo.com/2aada516c9bd70a4babddad83988bb63
Please let me know if any other information is needed.
Thank you 🙂
Hello Simcris and Catalino
First, thank you for your attention in answering my question.
Yes, your printscreen shows rendered, but this only happens after almost 1 minute waiting for Whatsapp to embed the thumbnail and title of the links on our site. The user would not wait that long.
Most of the other sites that I tested, this happens automatically, without delay. Two other sites I know that makes use of Newspeper also happens the same as ours, so I suspected.
It may not have anything to do with the subject, anyway I decided to report here for you and ask for help to know where the source of the problem is from.
Thanks in case you can help.
Hi,
I can’t find your WhatsApp shear on your website ( https://www.screencast.com/t/McP9te0XHmVh )
Can you give some more details and screenshots, or a link to the website where I can see the problem, that would be very helpful.
Thank you for your understanding.
Hi
My website https://www.rupeepress.com
When a share a link from my website on WhatsApp, the featured image thumbnail does not appear.
Can you please help?
Hello fabinhoalmeida,
I have inspected your website and it seems that your Whatsapp sharing works as expected, as you can see here -> https://www.screencast.com/t/MnAf8fTG
Thanks for your understanding!
Hello guys,
i have the following problems,
1) When i shared on my desktop to facebook (FB), everything seems ok,
https://drive.google.com/open?id=12_WFOnmFITykqJkYwAd0gn3Y-1HvkIbK
2) When shared on iPad to FB, it showed only a tiny thumb nail of the featured picture, however, i want it as a big featured image like the one shown when i shared on my desktop,
https://drive.google.com/open?id=1trWRsjnGFgnQTC25jHD00jHX2wegEKhd
3) When shared on iPhone to FB, it was worse. it showed no thumbnail of the featured picture at all, of course i want the same one on desktop,
https://drive.google.com/open?id=1iqfAp5dLE6RXRZaaLvRhrZfNIgkKkvhH
4) When i shared on iPhone to WhatsApp, it showed only the avatar, can i show the big featured image here?
https://drive.google.com/open?id=1QQgXzvIkXmz3jtvDT9DQ6W3wpqG63qEw
Thank you guys in advance.
If you have the proper meta data in the header of your posts, then it’s entirely up to Whatsapp to capture the content.
Hello guys,
I have noticed for some time now the link to our posts is not incorporating / rendering the content (thumb + title) of our posts when trying to embed the share through WhatsApp. In some cases the loading occurs but after a long time of inserting the link in the field of entering the app.
I’ve done a lot of testing on this, with a lot of other sites, and I realized that the problem has been happening specifically with those who use Newspaper, any other website instantly loads the rendering of their posts.
Could you help us?
Our website is https://www.areavip.com.br/
Thank you!
Hi,
What exactly does not work regarding the socials you mention? if you mean the Facebook like button, seems to be disabled currently on your posts.
The Like button should function as it does in the theme demo, there is one at the bottom of this post for example
– https://demo.tagdiv.com/newspaper/wordpress-news-magazine-charts-the-most-fashionable-new-york-couples-in-2016/
Facebook share works from what I can see, I checked one of your posts.
The WhatsApp share option will be visible only on mobile and when used it will open the mobile WhatsApp application and the post can be shared. This button will not be visible on desktop.
Thanks
http://haiti-info.media
web.whatsapp and the facebook like
whatsapp and facebook like doesn’t work
Hi,
WhatsApp and other mobile socials will only be displayed on mobile. When used on a mobile the mobile WhatsApp application will launch and you can share the post.
If you want this social to appear as a sharing option on desktop as well, you could make it visible with a code like this
– https://www.screencast.com/t/sGA8pfmMuWb
@media (min-width: 767px) {
.td-social-whatsapp {
display: inline-block;
}}
Enter it in Theme panel->Custom CSS section if you want to use it.
Thanks
Dear Support, How can I get Whatsapp Sharing icon active on iPhone and DEsktop on my website?
Many thanks.
Hi Tagdiv Staff, I just test my blog, but i could not see whatsapp button, just color.
How to fix it?
https://s8.postimg.cc/chg2q13j9/screenshot_735.png
Hi,
The posts can indeed be shared on WhatsApp and Viber. When for example reading a post and you decide to share the post, click on the share button of WhatsApp and the app will open on your mobile allowing you to share it.
So there is no need to set it up before sharing. I believe this is what you are referring to.
Thanks
hi, may I know how do I set up WhatsApp and Viber account to my site. I have found that we can set up post to share on these platform from post sharing section. but how do I set up those account prior to that in social sharing menu. please help me to set up this.
That is how Whatsapp works – it’s a ‘mobile only’ product; and the end user must have the ‘app’ installed on their mobile device. Whatsapp is for ‘app’ not for desktop, which is why you never see the icon on desktop versions of websites; only on mobile versions.
So, unless somebody actually has the ‘app’ installed, clicking the button does nothing.
You may want to read up more about Whatsapp to learn what it actually is/does.
I don’t work here, just long time webdev dinosaur. Good luck!
Thanks. Now its aligned correctly.
But on desktop clicking on the whatsapp icon opens up a blank screen. It does not show any option to share on whatsapp from the desktop.
Can you please help resolve this?
Regards
Hi,
Remove the code above and use the following ->
@media (min-width:767px){
.td-social-whatsapp{
display:inline-block!important;
}}
Thanks.
Thanks Catalin,
I pasted this code in custom css. Now the whatsapp icon is appearing but in the next line. Please guide how to align this icon along with other social sharing icons.
Also clicking on it opens a blank window. How to make it operational?
Regards
Hello vineetaggar,
That social icon has not been designed to be used for desktop and that’s why this is hidden from the desktop.
The code is here ->
@media (min-width:767px){
.td-social-whatsapp{
display:block!important;
}}
Thanks.
Hi,
On the post page the whatsapp sharing button is appearing on mobile but its not appearing on the desktop screen. My client wants it on the desktop screen as well.
Can you please guide how to enable it on desktop.
Thanks
Hi,
So you mean that the WhatsApp share button does not appear? it should appear on mobiles, on desktop it will not be visible. For example check this post page sharing buttons on desktop, then on mobile
– https://demo.tagdiv.com/newspaper_travel/8-incredible-pictures-from-the-travel-photographer/
The Whatsapp button should be visible for mobile.
Thanks