header themes not importing and header section not working

Posted in: Newspaper
Post count: 1

I just purchased Newspaper9 today. It is anything but easy. The templates are not available. I get an error page when I click on the cloud templates. The header section does not show under new pages. When I go to set up a header, it does nothing. I want to add the name of my site and a tagline to the header. I also want to tailer the footer to put in my convertkit sign up form there as well. Cannot say I am very happy with the theme at this point.

Post count: 35449

Hi,

First please make sure that all theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

In order to can use tagDiv Cloud Library make sure that the theme is activate .

For Header Manager please check our documentation from here -> https://forum.tagdiv.com/header-manager/
Also if you want to change the footer or to use a footer page build with tagDiv Composer please check this documentation -> https://forum.tagdiv.com/footer-templates/

If there are still some problems please provide some more details an some screenshots.

Hope this will help you!
Thank you!

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