Hey, how are you?
I was hacked; I fixed the problem but in the process, the site got broken. In this way, links besides the homepage’s became inaccessible, displaying 404 error. So, I tried to re-upload the newspaper theme (thinking it’ll help), but I got “the page doesn’t exist” message. This was fixed: the site was restored with the assistance of a Bluehost’s tech guy. Due to the restoration, the site’s setting made it static, but I didn’t know. So, I thought the problem was persisting.
Given what I learnt on the Theme’s tutorial (updating the theme), I deleted the theme. And tried re-uploading, but it continued giving me the “the page doesn’t exist” message.
What do I do? Because of the hack, I have set the site to the COMING SOON MODE until I pulverize every vulnerability. This is to avoid further threats. By the way, other themes work on the site, except the Newspaper theme. It refuses to get uploaded. As an appendage, I went to themeforest.com, and download a new theme, but the situation was the same. I’d appreciate some help. Thanks.
Best wishes
Hi,
Maybe you are uploading the whole theme package. When you download the theme from themeforest you can choose either the full package which contains more than just the theme
– https://forum.tagdiv.com/whats-included/
Or just the theme itself which can be installed.
If that is not the case maybe check the max-upload size parameter to be according to the requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/
These theme install guides would be helpful
– https://forum.tagdiv.com/install-via-wordpress/
– https://forum.tagdiv.com/install-via-ftp/
Also you could try and install the theme by FTP, that should cause no problems.
Thanks
I uploaded via FTP (FileZilla). It showed beautifully among my installed themes. But, when I tried to activate. I got this:
This page isn’t working newsfrigate.com is currently unable to handle this request.
HTTP ERROR 500
That may be caused by insufficient memory, in similar cases that was the cause. Please try to increase the WP memory and other parameters according to the requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/
A value of 256M would be enough for most websites. If needed the hosting provider should be able to do this for you.
If you have other plugins installed, deactivate them temporarily as well.
