Hi there,
My mobile menu is transparent and I cannot get it to show correctly + once I click the menu button in the top left, I cannot unselect it, I must select an item. See here:
https://ibb.co/Rj14YJp
In addition, my Logo scales for my header as I check the various sizes but once I get to Minimum (phone) it no longer shows anything. I have chrome open and then slowly drag the window to get smaller, this scales the Logo as I have it set under Cloud Templates > Header > select logo > Image width. I used the 4 icons at the top (desktop, ipad, ipad landscape and Mobile) to set the scale sizes but at mobile it is just blank.
See here:
https://ibb.co/Sxnhz5K (Also does not work when not set to auto)
https://ibb.co/0DMYpnd
Thank you!
Hello!
Add a picture here: https://www.screencast.com/t/p92bTtthec1c
Or set the color transparency here: https://www.screencast.com/t/qUJGD1USs You should put higher because yours is already transparent.
Please provide your website link in order to help you.
Thank you!
Hi,
I have tried both of those and neither of them have done anything.
I believe yesterday the site was using the responsive version, today suddenly all pages except the home page are in mobile version. The home page seems to be stuck on responsive – is that correct?
How do I fix this?
I assume if the home page goes to mobile, I will get the same menu background as on the sub pages?
https://ibb.co/DQYsGh2
https://ibb.co/cL20sgT
https://ibb.co/gmTr1Kv
How do I change the mobile menu colour?
Note: if I go to my home page in tag-div composer, select Create Mobile Version, as soon as I do that, the whole site, even on desktop becomes a mobile version.
https://ibb.co/rxrHjdZ
Hello!
If you use Mobile theme plugin, then you can not edit the pages with TagDiv Composer.
There are no settings to customize the pages.
You have only some settings for this layout, which you can find in Theme panel -> Mobile Theme.
We recommend using the WP Super Cache plugin with this configuration: https://forum.tagdiv.com/cache-plugin-install-and-configure
Clear the cache and it should display well on homepage.
If you can’t manage to configure that menu, then please make a full backup, send an email at contact@tagdiv.com and provide wp-admin. Also, paste a link to this topic so we can easily identify you.
Our team will take a look!
Thank you!
Hi,
Thank you for the reply – from the images I posted
Which one is the mobile theme?
– This one: https://ibb.co/DQYsGh2 and https://ibb.co/cL20sgT
OR
– This one: https://ibb.co/gmTr1Kv
The home page I have edited with TagDiv composer (https://ibb.co/gmTr1Kv), the Category pages (here:https://ibb.co/DQYsGh2) I used Cloud templates.
How can I get the home page to show the same as the this with this menu and this layout? https://ibb.co/cL20sgT
(I have tried to create a mobile version of the homepage (page with tagdiv composer) but as soon as I do that – the entire site changes to mobile including on the desktop
I have have Cloudflare and I have purged the cache, made no difference.
Hi,
Those ” https://ibb.co/DQYsGh2 and https://ibb.co/cL20sgT” are from mobile theme plugin and the color can be adjusted from the theme panel > mobile theme > theme colors -> https://i.imgur.com/hbGWx99.png here is our guide for this https://forum.tagdiv.com/the-mobile-theme/
First, I want to make sure that I was able to inform you of all data about the mobile versions that our theme can have.
1. Responsive version, this is by default when you install the theme and you do not use mobile page or mobile theme plugin.
2. Mobile page/template this allows you to create with tagDiv Composer and cloud a different layout and set different elements for mobile and iPad/tablet and it will overwrite the responsive version.
3. Mobile theme plugin, this is a light theme version for mobile that will overwrite the mobile page and responsive version if enabled.
So when you have a mobile page/template this will be used instead of a responsive version, but if you also have the mobile theme enabled, this one will override both of them.
How to combine them? Yes, this can be possible, for example the mobile page/template will apply only on that page or cloud template that is assigned. But what to do if you want to use a mobile theme plugin too? If you use mobile theme, in Gutenberg editor it is an option to disable the mobile theme in current post/page, if you use the option, then it will be use the mobile page/template (if is assigned) or the responsive version.
So in your case you can disable the mobile theme on the homepage -> https://i.imgur.com/NX57q4t.png or if you do not want it at all, disable the plugin or use it only for amp -> https://i.imgur.com/Grlz5Ee.png.
Here is also a video that explains all those -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Also if you use Cloudflare (CDN) please make sure that it is set like in our guide -> https://forum.tagdiv.com/cloudflare-cdn/
Hope this will help you!
Hi Calin,
Thank you for all this, I was finally able to get this to work. I just wanted to highlight a bug in the template which needs to be fixed.
If I perform the following steps, the entire website including the desktop version changes to a mobile version.
1. Go to a page (i.e. Home)
2. Click on the mobile view icon – https://ibb.co/xSWT57W
3. Change something and hit save
4. The page I am on and I have saved, everything changes to Mobile, including on the desktop. So it looks like this: https://ibb.co/rxrHjdZ
In order to undo, I need to go back to the page, change to desktop, save the page again. Exit out, go back into the page, save it one more time and then MAYBE it will update.
Please fix this.
Thank you
Hi,
Usually, this problem is caused by the cache plugin that you are using it doesn’t recognize mobile theme plugins. We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, please make sure you have enabled the mobile cache on the cache plugin that you use.
Thank you!
