Newspaper 9 Featured Image can't load image and edit Featured Image on post

Posted in: Newspaper
Post count: 5

Newspaper 9 Featured Image can’t load image and edit Featured Image on post.

Post count: 20688

Hi,

I don’t quite understand the problem you are referring to, some more details and screenshots, or a link to the website where I can see the problem would be very helpful.

A featured image or video can be set in the post edit screen
https://forum.tagdiv.com/featured-image-or-video/
The theme will create thumbnails from the images or video, these will appear in blocks, grids etc
https://forum.tagdiv.com/theme-thumbs/
https://forum.tagdiv.com/thumbnails-vs-featured-image-size/

Post count: 5

Can't load Media
Can't load Featured Image

I will upload the image and apply it in the article. You can not retrieve the gallery, no matter how long you wait or change your internet connection.

  • This reply was modified 7 years by shoolbuz.
  • This reply was modified 7 years by shoolbuz.
  • This reply was modified 7 years by shoolbuz.
Post count: 20688

So the images are not loading in the media library. You could begin the investigation with the plugins as a quick test, deactivate them all except theme plugins and check again.

Take a look at the theme system status and increase the parameters mentioned in this guide if needed
https://forum.tagdiv.com/requirements-for-newspaper/
Insufficient resources or inactive PHP extensions can cause various issues when using the theme and theme plugins.
Let us know the results.

Post count: 5

Now we can work when we close the plugin where we attached the image.
What should we do This plugin is required?

  • This reply was modified 7 years by shoolbuz.
Post count: 20688

That’s unusual, so this plugin is causing the problems with the media library? That is the cloud library plugin. Do you use the latest theme version (9.0.1)?

The plugin is not required, it is optional
https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

Post count: 5

We do not know what the problem is. But now we try to re-enable the plugin. Everything can work normally. Previously we tried out many of the users, we could not open the image library as we have attached earlier.

Post count: 5

Thank for support and if i have problem i’ll call u back.

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