Hi there,
Out of the blue the composer started acting out:
https://jornaldoalgarve.pt/
The menu, mega menu and search are not displaying properly on the frontend.
We are getting the following error on the console:
Uncaught TypeError: Cannot read properties of undefined (reading ‘left’)
On the editor itself the layout appears normal, the console shows the same error, but when we save, the page layout is broken.
Mind checking?
Thanks
Hello!
Make sure you use the latest version of the theme and plugins(11.4.2).
Please check the console in the TagDiv Composer, and make sure you do not have a 403 error.
We have a guide with some tips why our Composer is not working properly, please check: https://forum.tagdiv.com/tagdiv-composer-not-working/
Check some other possible factors which can interfere there: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Please make sure that you have set the mod substitute in the htaccess file https://i.imgur.com/VuMw1lq.png -> https://forum.tagdiv.com/requirements-for-newspaper/.
If that problem is still there, then please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, we recommend first to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and see the results.
Let me know the results!
Thank you!
Hi Bettina,
All the above procedures were executed but no luck.
I believe the issue to be attached to the “header main menu” shortcode.
I created a clean page, added it, and it is broken:
https://jornaldoalgarve.pt/?page_id=248325
Hi There,
We found that the issue was being caused by the plugin XYZ WP SMAP Premium.
The plugin was disabled for now.
Hi,
We are glad that you’ve manage the situation and you found the cause of the problems.
If you have other questions or problems, please let us know!
Thank you!
