10.4 lots of problems. Please help.
Hello @uhdayna,
What problems are you facing?
Please give us more details about problems and screenshots.
Hello @Playground Lda.,
What problems are you facing?
Please give us more details about problems and screenshots.
For me, the website looks fine =>https://www.screencast.com/t/zROADUAeKDqO
Also, for these images seems you use a plugin and causes this error on a link of the image=> https://www.screencast.com/t/NMDiO85sIoy
Please make a test only with tagDiv plugins and see if the problem persists.
Thank you!
I have updated again to 10.4 now and it seems the release has been fixed with regards to the empty categories.
To assistance please
I don’t know if it’s the fault of the update, the fact is that with 10.391 everything works, if I update wordpress gives me a fatal error message (something like:
critical error on your website, how to learn debug in wordpress).
Can you help me please? I absolutely want to upgrade to 10.4.
Thanks
I tested the website on an iPad again and it was broken. The main page didn’t have any background pics on the first visit. After a refresh they showed up. Then after going to some other pages and back the main page was broke again with menu all over the place.
So, once again downgraded to 10.3.9.1
After upgrading to version 10.4 ads from the sidebar are shown at the top of the post on desctop.
The update deleted the prebuilt theme we were using as well. You can see the screenshots of my before and after above.
when updating my AMP option on the side panel is gone. Also my Mobile option on the page is gone. My mobile page is not working / Need urgent help.
Hello,
AMP SETTINGS NOT AVAILABLE IN THEME PANEL AND DASHBOARD CONSOLE.
This has happened after theme update to 10.4
Amp menu also not working on mobile site ,
I tried installing an alternative for amp by automatic however, amp menu still not visible on site,
Site url theworldnews.live
amp: https://theworldnews.live/amp/
Now it is using ampforwp plugin however even with the amp official amp menu does not work
amp settings are completely absent from Wp dashboard console and even Theme panel
The update seems to have caused this issue , was working fine before
Kindly check
Mathew
I had the same error message after the update to 10.4
What helped for me was updating the WordPress version from 5.6.2 to the newest 5.7.
Now everything works fine.
A manual update instead of using the wordpress automatic updater seemed to work well for me: https://forum.tagdiv.com/how-to-update-the-theme-2/
But I still have issues with the theme caching my web-responsive page instead of my mobile page on mobile devices. I have to manually clear the cache every 90 minutes. Could you please send me the cookie for the mobile page so that my web host can exclude the mobile pages from the cache? (theseoulite.com)
The lower part of your page is outside the screen for 15 inch laptops.
Hi, update to WordPress 5.7 after theme updated immediately. I hope This will solve your problem.
First attempt site loaded and did not lose anything but server memory utilization went from 5 percent at no-load/idle to 88 percent. If your site is not fully loading I wonder if you hit something similar and are running out of memory.
Restored, disabled all plugins other than tagDiv Composer, tagDiv Newsletter, tagDiv Standard Pack, an MFA plugin, and those I have running as mu-plugins. Ran the upgrade again. Upgraded the disabled tagDiv plugins individually. Re-enabled all prior running plugins. No-load/idle memory utilization is 8 percent, all components seem fine.
Prior to v10.4 my WP Memory Limit was set to 192 and I don’t recall getting a warning. After the upgrade Newspaper wanted 256, so fine, 256.
The site is being rebuilt with this theme so I am being cautious/limiting installed plugins to begin with, and outside of those for Newspaper and mu-plugins, I rarely have more than 8 running at a time. No site should keep plugins active all the time that are only used for special tasks from the console.
If you are having problems and decide to disable plugins, just be aware that on rare occasions you will run into plugins that don’t save configuration settings when disabled. I have only seen this on API plugins and in those cases the information has been stored with the API account, but still something to keep in mind.
Hello,
@MattiaVe for your error please make sure all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps and you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
@jesperj Please provide some screenshots with the problem, because otherwise, I have no way of knowing exactly what problem you have. Have you tried to do a test on a subdomain for iPad using only tagDiv plugins and see if it’s still a problem? maybe you have plugins that interfere with our theme and cause these problems.
@avtomir Please do a test on a subdomain and use only tagDiv plugins, and see if the ads from the sidebar are still on the top of the post. Also, please provide screenshots and a link to your website to investigate the problem.
@dnf67 as I said above, please do a test on a subdomain using only tagDiv Plugins, because the update can not change so radically the aspect of the website only if you have used extra plugins that are not tested with the theme and they interfere with her.
@Playground Lda. and @mathew I’m not sure I fully understand your issue, please provide more details (screenshots).
@slimster8 I think the problem can be from the plugin cache you use. Please try the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/ and see if the problem persists. Also, if your host uses cache then you should not use any cache plugin, and maybe, the cache plugin used by the host may not recognize if you use mobile page or mobile theme.
In the future, it will be recommended that each one of you create a separate topic so that we can answer to each one in part, this is because in this topic many of you have different problems.
Thank you for understanding!
