Replied via email!

Hi,

Please send an email at contact@tagdiv.com and provide wp-access so we can take a look, also paste a link to this topic so we can know who you are. Also please disable CDN and see if you still have this issue or provide access so we can disable it when we will check your site.

Thanks!

Hi,

Please check the above documentation regarding the ads and use also tablets containers.

<div class="td-visible-desktop">
 <a href="link to" target="_blank"><img src="your image" alt=""></a>
</div>
<div class="td-visible-tablet-portrait">
 <a href="link to" target="_blank"><img src="your image" alt=""></a>
</div>

Thanks!

• This reply was modified 11 years by Alin [tagDiv].

Hi,

It should not change any settings regarding revisions, if this is what you mean. I also tested thsi and did not found any issue if this option is enabled – http://screencast.com/t/bpW00j2Z

Thanks!

Hi,

If you use hide category on post/category page it will hide the category tag on articles from that specific category and also on category page – http://screencast.com/t/XWp09gfJ – http://screencast.com/t/FET7DchPOEk
Enabling category tag on a specific module it will be applied only on that module, but some blocks are made using also the modules so it will be applied also there. For example designing block 1 are used these modules – http://screencast.com/t/ocrqYJ6At
A solution will be to use a specific module on category page where you want to hide/display the category tag and use/don’t use a block that was created by that specific module. In the category tag on modules is also specified where is used every module – http://screencast.com/t/TIpJBzsT
Also you can use custom css to hide the category tag on a specific block.

Thanks!

• This reply was modified 11 years by Alin [tagDiv].

Hi,

Not sure where and when you have this issue as I have checked your site and did not found any issues – http://screencast.com/t/3ng8Etqt please clear cache.

Thanks!

Hi,

The only difference between featured video and an embed video is this – http://screencast.com/t/rFdBubTcBJX Please make a backup of your current file and see if you still have this issue.

There is no option to set title for Big Grid block if this is what you mean, but you can use this code in a RAW Html block – http://screencast.com/t/LZ3OyMqqqP – http://screencast.com/t/jKSMztqCkW

<h4 class="block-title">
<span>
MOST POPULAR
</span>
</h4>

Just use this code and replace it with your text. If this is not what you mean please provide more details.

Thanks!

Hi,

Please make sure that you have more than 4 posts there, please set post limit to 8 – http://screencast.com/t/GFH2i6QP and see if you still have this issue. I also check this and did not found any issues.

Thanks!

• This reply was modified 11 years by Alin [tagDiv].

Hi,

Please send an email at contact@tagdiv.com if you don’t want to paste them here.

Thanks!

Hi,

You have an option in Theme Panel > Theme Fonts to change the font size for Subtitles – http://screencast.com/t/Ocp66zrOZ and you can use this custom css in Theme Panel > Custom Css to align it to the right – http://screencast.com/t/8GTtiC1hhOf

.td-post-template-default .td-post-content .td-post-sub-title {
text-align: right;
}

Thanks!

Hi,

The Editor Picks block from footer display featured articles, but you can change the predefined footer style from Theme Panel – http://screencast.com/t/lPjaLc9mvk and add your widgets in each footer columns from Widgets section – http://screencast.com/t/I7DKNWMO

Thanks!

Hi,

This usually happens because of the speed booster plugin which move the css and js at the bottom of the page structure so that the page will load faster, this is why the theme default color appears first then changes, because of the cascading property of css. A solution is to change the color directly into css stylesheet file, which will make your colors to load first and stay that way. You could also deactivate the plugin if you don’t need it and see if you still have this issue.

Thanks!

Hi,

If you export your settings and then import it again you will have the settings that you have right now. Not sure what you will change like this. Like I said above you can only manually change the font. Not sure what you have done in Theme Panel and you cannot revert the font, just set you font to default.

Thanks!

Hi,

In version 6 the logo can be used at 272×90 size like you already know, unfortunately it was designed like this and you can change it using custom css. You can upload your the size that you use in the footer and check it with this custom css in Theme Panel > Custom Css – http://screencast.com/t/exoB9n4gwr3 – http://screencast.com/t/jv6fQi15iDN

.td-header-style-1 .td-header-sp-logo img {
max-height: none !important;
}
.td-header-style-1 .td-header-sp-logo {
height: 115px;
max-height: none !important;
}
@media (min-width: 768px) and (max-width: 1019px) {
.td-header-style-1 .td-header-sp-logo {
height: 100px;
}
}

Regarding second issue I could not recreate this so please provide a link where you use this bloc so we can take look and inspect this. Also test it without any plugins active, leave only Visual Composer active, clear cache and see if the issue is still there.

Thanks!

Hi,

Please send us an email at contact@tagdiv.com paste a link to this topic and we will provide a solution.

Thanks!

Hi,

Please check the error.log file, you can find it usually via FTP or C-Panel. If you don’t know what to look for, send me a copy and I’ll look into it. Use pastebin.com

Thanks!

Hi,

Please check this only with the theme’s plugins active, clear cache and purge your file if you use cdn, as I have also checked this and did not found any issues – http://screencast.com/t/Cf7jz3uQTx there might be a plugin conflict.

Thanks!

Hi,

It usually happens when loading the font file (which contains those icons) from another host/url. Check your browser’s console if you have an error like this – http://screencast.com/t/fKy2k43k9kc
The solution would be to load them from the same url as the site or try this solution – http://webmasters.stackexchange.com/questions/71630/font-blocked-from-loading-by-cross-origin-resource-sharing-policy-no-access-co

Thanks!

Hi,

The issue is still on our list, we will try to provide a solution as soon as possible, but it will take some time because we have a lot of items on our list and we have to take them one by one. Sorry for inconvenience!

Thanks!

Hi,

1. I have made some tests but unfortunately I could not replicate this on my side. Please send an email at contact@tagdiv.com and provide wp-admin so we take a closer look at this, also paste a link to this conversation.

2. Please try this css solution – http://screencast.com/t/Xa6vd7iAv

.td_smart_list_3 .td-slide-smart-list-figure {
width: auto;
}

Thanks!

Hi,

We have this issue on our list and we are still looking for the best solution. Until then please remove the following code and see if it works – http://screencast.com/t/4Ma0GvVJ

Thanks!

Hi,

Please try the following css and check if the issue is still there:

@media (min-width: 1020px){
.td-header-menu-wrap {
height: 170px;
}
.td-header-menu-wrap.td-affix {
height: 48px;
}
}
@media (min-width:768px) and (max-width: 1019px){
.td-header-menu-wrap {
height: 100px;
}
div.td-header-style-7 .td-header-sp-logo img {
max-height: 100px;
max-width: initial;
}
.td-header-menu-wrap.td-affix {
height: 48px;
}
}

Thanks!

Hi,

1. Please provide a link so we can take a look at this.
4. I also checked this and did not change the color for article title on Big Grid – http://screencast.com/t/PbJs0c7Yj4Z please make sure that you don’t have another css code taht change the color there. Also paste a link to this page.

Thanks!

Hi,

You can set a background image from Theme Panel > Background for your site – http://screencast.com/t/K3GZceO3zHJ and paste the link in Ads section – http://screencast.com/t/iilkr0jZ this is the only option that Newspaper has, also please take a look how the background image is created/looks- http://screencast.com/t/kXQ4AC3GOHw

Thanks!

Hi,

Please provide a link so we can take a look at this.

Thanks!