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Alin [tagDiv]
tagDiv Staff

Replied via email!

Alin [tagDiv]
tagDiv Staff

Hi,

Please provide more details, the theme counter works like this – the views counter increments every time the article is viewed even if you refresh the page it should increment.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please try this without any plugins active and also make sure you empty cache as well and make sure the theme actually saves settings. The issue with saving settings usually appears because the server security module blocks the access to admin-ajax.php file. Try to verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
Contact your server administrator and explain the situation, as it’s requested many times during the a save the file it’s treated as threat so it’s banned. You can report false positives to your server administrator to remove it from the banned list.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You can try this custom css in Theme Panel > Custom Css – http://screencast.com/t/mfYvbdy8a

.mfp-bottom-bar {
bottom: -35px;
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

The background transparency comes from the following file – http://screencast.com/t/6H42FHMsU Do you use a plugin which alters/combines the css? Try to disable all plugins except of Visual Composer and see if the issue is still there. If you use CDN disable it and check again.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please make sure that after you update the theme, you also run the import script to import your settings, rename the shortcodes like it is specified in this guide – https://forum.tagdiv.com/how-to-update-the-theme-2/ Also please update the plugins that come with the theme’s files.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

We know about these markup errors notified in Google’s structured data testing tool. It seems to be due to the tool’s recent updates. We will fix them as quickly as possible.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

We are aware about these markup errors notified in Google’s structured data testing tool. It seems to be due to the tool’s recent updates. We will fix them as quickly as possible.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

We are aware about these markup errors notified in Google’s structured data testing tool. It seems to be due to the tool’s recent updates. We will fix them as quickly as possible.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please check if you don’t have any custom css that may affect this and also you can disable all plugins leave just Visual Composer and Woocommerce active, clear cache and see if you still have this issue maybe there is a plugin conflict.
If this doesn’t help you can try to target more specific and use this custom css: http://screencast.com/t/Mpy2RPq8Oo

.woocommerce .td-main-page-wrap div.product .woocommerce-tabs ul.tabs li.active {
background-color: #0d732f !important;
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

This is how the developers designed the modules without post views, they were not removed for a better performance.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

As you can see your page content is ending at the sidebar last article is – http://screencast.com/t/aE1pZAbis4Q8 and then start latest articles(Popular on your site) which is another content added automatically when you use page template wit articles. A solution is to display more articles(not only 3) on BUSINESS SPOTLIGHT block – http://screencast.com/t/wEaJggxoc

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please check this video and try this on your side – http://screencast.com/t/5BcJLec7RG

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You can add a link to the footer text in Theme Panel – http://screencast.com/t/tpryjyWrI3v and change the color using custom css in Theme Panel > Custom Css – http://screencast.com/t/OXnM5ytOn4bk

.footer-text-wrap a {
color: #4db2ec;
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I have added your suggestions to our list and we will consider them when a new ad system and share will be designed.

Thanks for the message!

Alin [tagDiv]
tagDiv Staff

Hi,

You can find the child theme in the /code folder in package that you download from themeforest and please check child theme documentation – https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You can access the archive using date after the url and the articles are generated by wordpress, check this link on our demo – http://demo.tagdiv.com/newspaper/2015/ You can use and add a link to the menu for example so the users can access the archive.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You can try to create a condition here – http://screencast.com/t/TZ6LYtVY so on buddypress page will not be added any sidebar.

if(is_buddypress()) {
$loop_sidebar_position = 'no_sidebar';
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Unfortunately if you use version 4 of the theme you will have to try that modification as the latest version of Social Counter provided with Newspaper 6 will not work with old theme. So please make sure that you use version 2.1 of Social Counter like I suggested above and replace the code. Or you can update to the latest version of the theme as I have checked your instagram id and did not found any issues – http://screencast.com/t/wfL8ctu3D

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Newspaper 6 is a new theme and unfortunately the old custom modifications will have to be adjusted to work with the new version. Please make a backup before update and check this guide if you want to update – https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks!

Alin [tagDiv]
tagDiv Staff

Salut,

Acestea sunt plugin-urile testate cu Speed Booster – http://screencast.com/t/hcjLnOqh4i2 daca stergi acest cod Speed Booster ar trebui sa fie activat – http://screencast.com/t/RZLIOPUNdqh

Mersi!

Alin [tagDiv]
tagDiv Staff

Hi,

I believe this happens due to your server so you should contact your host provider an let him know about it or you can try again after a while as it might be just a temporary issue.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

The theme doesn’t have an option to rotate banners and you will have to use a plugin for this. You can try a plugin like AdRotate or Simple Ads Manager that are used by many users and use the shortcode in Theme Panel > Ads section check docs – https://forum.tagdiv.com/header-ad/

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

We know about this issue and we try to find an accurate solution but unfortunately it is not so easy like we believed and we hope to fix it as soon as possible.
I have added you suggestion to our list thanks for the message!

Alin [tagDiv]
tagDiv Staff

Hi,

You can update using patch files only if you use previous version for example update from 6.2 to 6.3.
I recommend to make a clean update using this guide – https://forum.tagdiv.com/how-to-update-the-theme-2/ if you want to update via FTP here is also a video tutorial – https://forum.tagdiv.com/install-via-ftp/

Thanks!

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