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Alin [tagDiv]
tagDiv Staff

Hi,

We also have investigated this and seems to be an issue with the grid when the child theme is used, it will be fixed in the next update.

Sorry for inconvenience and thanks for reporting this!

Alin [tagDiv]
tagDiv Staff
Speed - reply

Hi,


@Roney

Before update please backup the site (database and files) – https://codex.wordpress.org/WordPress_Backups And follow the documentation to update – https://forum.tagdiv.com/how-to-update-the-theme-2/ run the script and regenerate thumbnails.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Unfortunately some of widgets don’t exist anymore or they were changed and you will have to re-add them. Sorry for inconvenience!

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I’m not sure what you mean. The News Ticker block display articles titles and it has option to “filter post by” like the other tagdiv blocks – http://screencast.com/t/UBOS5qqW4S4

You can change the News Ticker block title background using custom css in Theme Panel > Custom Css – http://screencast.com/t/NZhkx1fhu8

.td-trending-now-title {
background-color: red;
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Unfortunately we did not tested this plugin with the theme, I suggested to try this without any other plugins active only with Visual Composer and WPML(sorry that I haven’t specified it), maybe it is in a conflict with another plugin. You can check this also on a default theme and see if works and also address to plugin support.
You may need additional customization to work fine with the theme and unfortunately we cannot provide any type of custom work at this time, sorry!

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please try to change the module to display articles on search page – http://screencast.com/t/dh8zDx5nh
Let me know!

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

For quotes center please select the text and click on quotes – http://screencast.com/t/MZH3NuEoFhYhttp://screencast.com/t/2Es5EOdo
Do you refer to the old posts? Did you run the script(it will change the shortcodes) – https://forum.tagdiv.com/how-to-update-the-theme-2/ Let me know!

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,


@wpfan3751

“Do I need to upload the script in the welcome page?”
Please follow the steps from documentation and make sure that you have updated the theme properly – https://forum.tagdiv.com/how-to-update-the-theme-2/ and run the script(you can read also there what it will do). Let me know how it goes.


@papeldeperiodico
Unfortunately theme doesn’t have an option to set a background color for all blocks widgets, but I have added this on our list and it will be added an option in a future update.
Also I have checked and you can change the background/color for block 7 from widgets section – http://screencast.com/t/Ix8i1pHUhttp://screencast.com/t/uh4r1Ysna1
For newsletter you will need to change it via custom css, please provide a link.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,


@Ernst
Please provide a link and what widget do you use in sidebar and what content you want to change as it may need custom css to change it.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,


@Crabouille
I have added this issue with top menu on our to do list and it will be fixed as soon as possible.
Unfortunately theme doesn’t have an option to change mobile menu background but you can do it using custom css – http://screencast.com/t/7YBJ8ESckz9

@media(max-width: 767px) {
.td-header-wrap.td-header-style-12 .td-header-main-menu {
background-color: #4db2ec !important;
}
}


@bestofbristol
Do you refer to the mobile menu color?
Please try this custom css in Theme Panel > Custom Css this it will apply only on header style 5(just remove .td-header-style-5 if you want to apply this on all header styles mobile menu): http://screencast.com/t/tAiO4CbO1Q6

@media(max-width: 767px) {
.td-header-wrap.td-header-style-5 .td-header-main-menu {
background-color: #4db2ec !important;
}
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Quote center is not added to format dropdown, but it is present in backend editor – http://screencast.com/t/CnfPaTzrRAKH

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,


@fkpress
You can access the forum directly using site url/forums like you can see on our demo – http://demo.tagdiv.com/newspaper/forums/ it is not necessarily to set bbpress template to your forum page.


@Cagatay
Please provide more details about this.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Seems that it is an issue with article ads on safari, please try this custom css in Theme Panel until we will fix it:

.td-g-rec-id-content_top .adsbygoogle, .td-g-rec-id-content_bottom .adsbygoogle {
-webkit-transform: translateX(-50%);
-moz-transform: translateX(-50%);
-ms-transform: translateX(-50%);
-o-transform: translateX(-50%);
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

We still working to fix this issue with unique articles and we will patch to fix it(and also some bugs reported by our customers) this week . We are very sorry for this inconvenience!
We just change the theme description that’s why you were notified, no changes to the theme.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

The Editor’s Picks block from predefined footer display featured articles, you can change this if you edit footer template 1 – http://screencast.com/t/GRa7aun2

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

After you activate the Visual Composer plugin please set to display all blocks from plugin settings – http://screencast.com/t/8VPm2fYwL and save. Let me know how it goes!

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Thanks Chris!

I guess that you have solved this. You need to remove the old theme and after upload version 6. That error came from old page templates.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please provide more details about your issue. Or did you solve it?
As I have checked your site and it doesn’t look bad on my side – http://screencast.com/t/6RuJOyEtjBl I don’t know exactly where I should look.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I guess that you refer to the IOS Slider(normal slider) – http://demo.tagdiv.com/newspaper/ios-slider/
Please try this custom css – http://screencast.com/t/9Ml9NEcS7

.td_block_slide .td-post-views {
display: none;
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I have checked your site and the logo appears – http://screencast.com/t/7jnfi0Mm8vlP please clear cache.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

If you want to take the shortcode (any block shortcode) please edit the page and switch to Classic View and take the shortcode – http://screencast.com/t/YutUK4FRJ
If you want to place it in the code please use do_shortcode() function – https://codex.wordpress.org/Function_Reference/do_shortcode

<?php echo do_shortcode('[td_block_ad_box spot_id="custom_ad_1"]');?>

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please check module 6 (also you can check all modules where you want to show author) and uncomment this line to show author on block 7 – http://screencast.com/t/nQ0ysBWW1FS

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

The theme supports Font Awesome 4 Menushttp://screencast.com/t/jg4z3562JFl1
Just add the icon code from this list – http://fortawesome.github.io/Font-Awesome/icons/ like @aspirin29 suggested.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

@snowwatchGB Please check this custom css for your logo and see if it helps: http://screencast.com/t/xsGckVM3vyGr

@media (min-width: 1141px){
.td-header-style-1 .td-header-sp-logo {
margin: 28px 0px 9px 0px;
width: 340px;
padding: 0px
}
.td-header-style-1 .td-header-sp-logo img {
right: auto;
}
}

Also for that gap please try this css – http://screencast.com/t/5D91dcqZUKmg try to use !important tag

.td-post-template-4 .td-post-header-holder {
margin-bottom: 20px !important;
}


@themeforest_antonio
Did you updated also the Visual Composer plugin to the latest version provided with the theme?
Also did you removed the old theme and uploaded the new one properly using this guide – https://forum.tagdiv.com/how-to-update-the-theme-2/ Please provide more details about this, also you can check it without any plugins active leave just Visual Composer active, clear cache and check again if you can edit the blocks.

Unfortunately new version of the theme has only 2 formats like you already know. If you need to add more post formats please take a look here – https://codex.wordpress.org/Post_Formats and try to add more formats in theme functions: http://screencast.com/t/MsM6Dc3q9j

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

1. Did you run the script? – https://forum.tagdiv.com/how-to-update-the-theme-2/ some of widgets don’t exist anymore. Do you now what widgets did you use and disappeared?
2. We use header style 11 on our blog demo if this is what you mean- http://demo.tagdiv.com/newspaper_classic_blog/ You can change header style(try and see which one look fine for your blog) from – http://screencast.com/t/X7SBnJpWW or do you refer how to install the blog stack? – http://screencast.com/t/PrEEx8wDzTg

Thanks!

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