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Alin [tagDiv]
tagDiv Staff

Hi,


@mmeisner
Please provide your site url and more details about this issue.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Try this css code to hide author on big grid:

.home .td_block_big_grid .td-post-author-name {
display: none;
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Yes we use tabs there – http://screencast.com/t/klTRd0Xb

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

2. I’m not sure if this is what you mean – http://screencast.com/t/M5lhlrZf

.td-g-rec-id-content_top {
text-align: left;
}

10. Like you can see your image is cropped at that size but there is a fixed height on the thumb container – http://screencast.com/t/7OhKXbyYWX
Please try this custom css, it should solve this issue: http://screencast.com/t/1GlrRFp2kU

.td_block_14 .td_module_mx1 .td-module-thumb {
height: auto;
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please try this custom css and see if it is fixed:

.td_detect_is_android .td-trending-now-title {
top: 0px;
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

There is no option in Theme Panel to hide category title on page, but you can use custom css to hide it – http://screencast.com/t/Z0fzz9216P5

.category .td-page-title {
display: none;
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You said that you have applied this css:

.td-block-span6 {
width: 338px;
padding-left: 20px;
padding-right: 19px;

It may cause other issues and I say to remove it and see if you still have that issue maybe it was a caching issue as you had this problem only on Chrome(I guess):

but shows perfectly on firefox and explorer like this: https://www.dropbox.com/s/f0wmlovxvauh5ce/other%20news%20firefox.PNG?dl=0

I added the default css on your page and didn;t break anything – http://screencast.com/t/fpfENDHFH

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

There is already applied gradient on featured image – http://screencast.com/t/i1UoULdNLd6
You only need to change some values for example: http://screencast.com/t/rIWyztmy

.single_template_4 .td-image-gradient:before {
height: 60%;
background: linear-gradient(to bottom, rgba(0, 0, 0, 0) 0%, rgba(0, 0, 0, 0.99) 100%);
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

You have this option in big slider settings panel which you can try: http://screencast.com/t/9Qi6lWmY1D but please note that the slider(or any tagdiv block) was designed to work with posts and using pages you may need additional customization. It works but I suggest to use this only if is necessarily, because you won’t have many options in block settings to work with pages, for example sort order will be “Latest”. If you choose to use pages instead of posts in blocks/slider you will need to add a featured image like on post pages.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,


@pet76
If you use 1.7 version of the theme you can copy only the patch files.
Also if you want to make a full update please follow this guide and use FTP method – https://forum.tagdiv.com/how-to-update-theme/ and also update plugins that come with the theme files from the /plugins folder.


@hintzebros
and @pet76
Check the treads/guide below for more info on how to customize your site’s page speed and other matters please follow and use all instructions provided in all this treads:
* https://forum.tagdiv.com/topic/pagespeed/
* https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
* https://forum.tagdiv.com/page-speed-guide/

Also please post your issues in newsmag section – https://forum.tagdiv.com/forum/newsmag/

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

This doesn’t seems to be an issue ” If a visitor were to guess the URL for your private post, they would still not be able to see your content.” Please take a look here – https://codex.wordpress.org/Content_Visibility

Hope this helps!

Alin [tagDiv]
tagDiv Staff

Hi,

Please go to the Visual Composer settings and select to show all blocks and save changes – http://screencast.com/t/lRob46ZxA6 Let me know!

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please try this custom css in Theme Panel > Custom Css and see if it works:

.td-a-rec-id-header {
top: 0px;
}

Please provide your site URL so I can inspect this, if css code doesn’t help.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Yes if you have a custom sidebar for each category page this will be also displayed on articles from that category. This will overwrite your settings from “Blog and Post template” like choosing a custom sidebar from backed for each post(this will overwrite setting from Theme Panel ) – http://screencast.com/t/Htmr6cSr

Hope this helps!

Alin [tagDiv]
tagDiv Staff

Hi,

First please make a backup to your current theme installation if you update so in case something goes wrong you can revert back to it. Major change was in version 3.7 so this isn’t affect you.
Please follow our guide to update and use ftp method: https://forum.tagdiv.com/how-to-update-the-theme/ also please update plugins that come with the theme’s files-you can find them in /plugins folder. Also you will have to update the child theme to the current version.
You can take look here and you will find all changes till current version: http://themeforest.net/item/newspaper/5489609 or you can find update log file in the theme’s files that you downloaded from themeforest – http://screencast.com/t/d0AsC4FWlQe4

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

The top menu can be enabled from Theme Panel – http://screencast.com/t/5IbspGXg5 but unfortunately doesn’t have an option to make it sticky like the main menu. You will need custom work if you want this, we would have gladly made it for you but for the moment we cannot offer custom work.
You can try to add an extra class to the top menu div – http://screencast.com/t/cMToagP3bJCd and take a look to the main menu how is made fixed and try to do something like that – http://screencast.com/t/5NgcAiS1GBpd

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I added this on our list and it will be added in Theme translations section as soon as possible.
Till then please edit social counter file and translate it – http://screencast.com/t/NmWJhYCUK2

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

We have only author page, not authors. There is an option in Theme Panel to show author page on full width(without sidebar) – http://screencast.com/t/okrQng1Oinllhttp://screencast.com/t/Kap9mw54e

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please check your console when you have that issue with fonts. I also checked you site and did not found any errors in console and this is the font for menu – http://screencast.com/t/gPOmbr4Ioy0e

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please use this custom css in Theme Panel:
*For category page – http://screencast.com/t/IeCRfIIGTZSv

.archive .span4.column_container .td-g-rec-id-custom_ad_1 {
margin-bottom: 10px;
}
.archive .span4.column_container .td_block4 {
padding-bottom: 5px;
}

*For post page: http://screencast.com/t/GbHuLc29MZ

.td-post-sidebar .td-g-rec-id-custom_ad_1 {
margin-bottom: 10px;
}
.td-post-sidebar .td_block4 {
padding-bottom: 5px;
}

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Please follow this topic to add more custom ads – https://forum.tagdiv.com/topic/sidebar-ads/#post-21850
If you want to use do_shortcode() function just paste this instead using ad script there:

<?php echo do_shortcode('[td_ad_box spot_id="custom_ad_1"]'); ?>

Just the number of custom ad that you want to display.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

If you want to display ticker on all of your pages(page, category, post…) you can add the ticker bellow the main menu. You need to create a file in parts folder like – http://screencast.com/t/fYkP3Rq1
and add your shortcode – http://pastebin.com/WLUSLqtj
Then call that template in header.php: http://screencast.com/t/7GVwtPJWePC

locate_template('parts/header-style-1-ticker.php', true);

You may need some css customization, but you can add an extra class to the ticker container and use it to customize.
If you want your ticker only for page templates you have to edit those files depending which page template do you use – http://screencast.com/t/1gt1C89hd

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

The theme use the default gravatar – https://codex.wordpress.org/Using_Gravatars You need to use a plugin like WP User Avatar We use it also on our demo.
I’m not sure if you use an avatar plugin, but we recommend this plugin.
Set avatar image – http://screencast.com/t/Jbqvmt9lp4
Result on comments: http://screencast.com/t/YWqMQAGSx

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

I’m not sure what error you get, I also tested this and it works fine. Please disable all your plugins, leave just Visual Composer active and check if you still have this error.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Unfortunately theme doesn’t have an option to force modal image on default, only for featured image has an option for this – http://screencast.com/t/wrFd5qkN
We try to find a solution to have an option in Theme Panel also for content images in future updates.

Thanks!

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