Hi,

I checked your site and I see you are using a CDN: http://screencast.com/t/g0yuenRS2DC
Please purge all files(from your CDN settings area), clear the cache and check if the issue is still there.

Another issue may be related to the original image size – http://screencast.com/t/ekEj0UFe
It’s width is smaller than the container and wordpress doesn’t upscale the images. For upscale use a combination of plugins Thumbnail Upscale + Force Regenerate.

Thanks!

Hi,

We plan to add SmartSidebar on Newspaper version 5.0, we’re working on it.

I guess you are referring to smooth scroll > http://screencast.com/t/Dzu6GKl0vwkC delete the code and check again.

Thanks!

Hi,

You can change the color and add background for all these buttons via custom css:

.vc_btn{
background: red;
color: white;
}

Buttons created: http://screencast.com/t/CscXzh8wmGx
Result with css: http://screencast.com/t/1Ew0Vd2Jgka

Thanks!

Hi,

Please make sure you are uploading the right .zip file because the .zip file you get is this: http://screencast.com/t/Q0SZ8ZUcTd which contains all theme files like ../plugins/a patch which you use to update from the previous version/ documentation/ licensing/ child theme… so this is not the right theme file you need to upload, this one is: http://screencast.com/t/OiXSsFHEj0

If you still have this issue, edit php.ini and search for the upload_max_filesize http://screencast.com/t/ZEunYQKA and make sure you save the file afterwards.
If you don’t have access to the php.ini file please contact the host administrator and let him know about this issue.

Thanks!

Hi,

I checked your site and found that your theme is not updated. Please update the theme to the latest version(4.6.1) following this instructions: https://forum.tagdiv.com/how-to-update-the-theme/
After that disable all plugins(leave only Visual Composer active) and see if the issue persist.
This should solve the issue because you also have some errors in console: http://screencast.com/t/WtqnlxlbjT

If you still have issue with this please provide more details about the steps you have made to loads custom fonts.

Thanks!

Hi,

You can use modules for category page and you can read about modules (see demo) on our documentation: https://forum.tagdiv.com/modules-and-blocks/

Please set your preferred module to display category page from Theme Panel > Categories > each category: http://screencast.com/t/NpJ38m4sS3n

Hope this helps!

Hi,

Please read here: https://forum.tagdiv.com/topic/how-to-edit-big-slider-and-big-slider-background/

Thanks!

Hi,

Please use Theme Panel > Translations to change that title: http://screencast.com/t/gctYjMbK

Thanks!

Hi,

You can leave that field blank(title), the permalink still have the title: http://screencast.com/t/Kr5GTkLc55q Or you can use css to hide the title. You can do this how you prefer.

For example:

.page-id-8677 .entry-title{
display: none;
}

Result: http://screencast.com/t/q6cWh6S2f

Thanks!

Hi,

You can add a custom ad on a specific page using shortcode for custom ad in post editor html like this:
1. Ad the code in Theme Panel > Ads > Custom Ad 1: http://screencast.com/t/IvOSIpRV
2. Use the shortcode for custom ad 1 in post editor html: http://screencast.com/t/kTPx0Hxl9G72
This add will appear only on that post/page.

I have checked your site and I found that google add appear now: http://screencast.com/t/c7Uuf4PPb

Thanks!

• This reply was modified 11 years by Alin [tagDiv].

Hi,

I didn’t specify that you can add “custom ad” for template that you use. If you want to use a different template than default(loop-single.php) you can add it in the marked templates that you want to use. Sorry that I didn’t specify this!

Thanks!

• This reply was modified 11 years by Alin [tagDiv].
• This reply was modified 11 years by Alin [tagDiv].

Hi,

Unfortunately the inline ads doesn’t work for smartlist, but you can set ad manually like this:
1. Ad the code in Theme Panel > Ads > Custom Ad 1: http://screencast.com/t/IvOSIpRV
2. Use the shortcode for custom ad 1 in post editor html: http://screencast.com/t/kTPx0Hxl9G72
3. After you save the result should be: http://screencast.com/t/Fqe8RlXjVOK

Hope this helps!

• This reply was modified 11 years by Alin [tagDiv].
• This reply was modified 11 years by Alin [tagDiv].

Hi,

Unfortunately the “Tagdiv Slide Gallery” was not designed to be used in Tabs: http://screencast.com/t/dIm2CrKaL
Sorry for inconvenience!

Thanks!

Hi,

Please contact us via email contact@tagdiv.com paste a link to this conversation and we will provide a solution.

Thanks!

Hi,

Please make sure you are uploading the right .zip file because the .zip file you get is this: http://screencast.com/t/84AMeBeucuj which contains all theme folder/files like plugins, patch, documentation, licensing, child theme… so this is not the right theme file you need to upload, this one is: http://screencast.com/t/LeEQqLgTPUen

If you still have this issue, edit php.ini and search for the upload_max_filesize http://screencast.com/t/ZEunYQKA and make sure you save the file afterwards.
If you don’t have access to the php.ini file please contact the host administrator and let him know about this issue.

Thanks!

Hi,

Please use Theme Panel > Translation to change the text “Load More”: http://screencast.com/t/NRpjWXigxDu

Thanks!

Hi,

Change this two span classes to span6, like this: http://screencast.com/t/24FG8Z9ssrD2
Result: http://screencast.com/t/zWulr5WVo

Thanks!

• This reply was modified 11 years by Lucian.
• This reply was modified 11 years by Lucian.

Hi,

I also tested this, but I don’t know which is the issue: http://screencast.com/t/KwmIgsWY
Result: http://screencast.com/t/7H1cnDa2my

Also like this: http://screencast.com/t/JtRori3nrC5
Result: http://screencast.com/t/pahPNmLs

For your image just click on settings: http://screencast.com/t/N4n0qNnG
And change to align image: http://screencast.com/t/tsIuEtzNlPd

If this not solve your issue, please provide more details.

Hope this helps!

• This reply was modified 11 years by Alin [tagDiv].

Hi,

First you have to ad the code in your custom ad from Theme Panel: http://screencast.com/t/7BKCFWGNKY2V
After that edit loop-single.php(default template) and add the shortcode <?php echo do_shortcode('[td_ad_box spot_id="custom_ad_1"]'); ?> after breacrumbs: http://screencast.com/t/vqZWJmCSQVm6

Result: http://screencast.com/t/oXbhgMhLbGY

Thanks!

• This reply was modified 11 years by Alin [tagDiv].

Hi,

Unfortunately the theme has only 3 options for font-weight in Custom Typography, but you can use custom css to change that: http://screencast.com/t/BC3mTJDo

.td-post-content p{
font-weight:600 !important;
}

Hope this helps!

Hi,

I have checked your site and the header ad seems to work on desktop view: http://screencast.com/t/kH9azbe0ITM

On tablet you didn’t add an image: http://screencast.com/t/6F7kqS18

If you didn’t refer to header ad, please provide more information if you want to use custom ad and where you want to place it.

Thanks!

Hi,

Please use Theme Panel > Translations to add more description or change the text: http://screencast.com/t/LMSrGYoK

Thanks!

Hi,

You can find font’s option in Theme Panel > Custom Typography. For your example the Menu: http://screencast.com/t/9wXAGXm5
For posts main content you also have an option in theme panel but only to make it thicker, if you want to set a lower font weight you can use custom css to do it: http://screencast.com/t/4GkMSXlhj42

Thanks!

• This reply was modified 11 years by Lucian.

Hi,

You can this custom css in Theme Panel like this:

.td-post-text-content p{
text-align: justify;
}

Result: http://screencast.com/t/XYQqyjuCK

You can also change the format of the text from here: http://screencast.com/t/CYMxcEb4p28i
Result: http://screencast.com/t/zfxCvRv7fS

Hope this helps!

Thanks!

Hi,

td_module_blog.php is included in the last update: http://tagdiv.com/td_deploy/Newspaper/changed_files_4.5_4.6.html

You should have it if you use the newspaper theme, please follow this path ..NewspaperTheme\includes\modules\module_modifier\td_module_blog.php: http://screencast.com/t/z0ERmxU6

Thanks!