Hi,

Please provide more details about your issue.

Thank you!

Hi,

Please edit the mobile header and sticky header like in this video -> https://www.youtube.com/watch?v=HXQQygkCCJo -> https://forum.tagdiv.com/add-logo-newspaper/

Thank you!

Hi,

Did you have set here -> and the number of paragraphs -> https://i.imgur.com/8Kco4Do.jpg

Thank you!

Hi,

This can be done only with a plugin for chat, like for example https://wordpress.org/plugins/wp-whatsapp-chat/

Thank you!

Hi,

Those are custom fields, you need to add your doctor in the cpt my doctors -> https://i.imgur.com/wWjTslw.png -> https://i.imgur.com/6cdpQJ4.png or if you have a new cpt, then make sure the access p[ost type is set on that cpt -> https://i.imgur.com/KNOTZv8.png

Thank you!

Hi,

You can try the hoss from here https://tagdiv.com/top-of-the-best-web-hosting-services-to-buy-in-2020/

Thank you!

Hi,

I recommend using 8.0; I have PHP version 8.1.12, but I don’t know if your plugins are compatible with this version. You can test it.

Thank you!

Hi,

Please check this topic https://wordpress.com/forums/topic/how-to-remove-a-thin-vertical-line-after-my-blog-title-1/
Also, please let me know what SEO plugin you use.

Thank you!

Hello,

If you have the latest version 12.4, then you can ignore this warning, because the issue was fixed in version 2.7 -> https://wpscan.com/vulnerability/4eafe111-8874-4560-83ff-394abe7a803b
If you don’t have the latest version, then please update the theme.
Also, you need to use aa plugion for security, I recommend to downgrade and update the wordpress.

Thank you,
Anamaria

Hi,

You can install the rc version on a staging website to check it. You need to click check updates

Thank you!

Hi,

Please edit the cloud template with tagDiv Composer -> https://i.imgur.com/j8YvKks.png click on the block and remove the offset -> https://i.imgur.com/dJ0iFQu.png let that field empty.

Thank you!

Hi,

The option to turn them off (the ads )can be found in Newspaper -> System status -> https://i.imgur.com/N5Iq4j6.png

Thank you!

Hi,

I suggestion to delete all blocks 1 to 25, and replacing them with flex blocks; set the filter to “Category -Current category” => https://i.imgur.com/7P99qx0.png and this is why the block will display posts for each category. So, please check the settings.

Thank you!

Hi,

Depends if you use for entire website mobile template or not, but you can do it in the phone section and after copy the entire row and paste it to the mobile template. The footer will apply globally if you use the same footer template.

Thank you!

Hi,

You need to duplicate the single post template and assign the template with the author, comments on the posts you want, and the other on the posts you don’t want to have them. The same steps are for all templates -> https://forum.tagdiv.com/topic/how-to-add-different-sidebare-for-different-posts-with-the-same-category/

Thank you!

Hello,

I just verified, and the website looks well, it seems you managed to solve it.

Have a great day!

Hi,

You need to have a strong path; please try to use this path -> https://i.imgur.com/Pl1uuGT.png

Thank you!

Hello,

Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide wp-admin and cPanel login. We will take a look at the problem and we’ll fix it. Include a link to this topic in the email.

Thank you!

Hello,

Please set this filter on the block -> https://i.imgur.com/LXmP8Qv.png you need to edit this page -> https://i.imgur.com/koCzJ1l.png

Thank you!

Hi,

In the next update will be added an option for this.

Thank you!

Hi,

Please let me know what version of the theme and wordpress you have.

Thank you!

Hello,

Can you please provide an example of what you want?

Thank you!

Hi,

Please check this topic https://forum.tagdiv.com/topic/full-width-ad-within-content-of-a-post-full-screen-width-when-container-is-1200/

Thank you!

Hello,

Unfortunately, no. You can’t use multi languages for the opt-in builder.

Thank you!

Hi John,

Using the import/export option from the theme will allow you to import only the theme panel settings, the cloud templates go in tool > export – https://i.imgur.com/3Wxk885.png then to import you need to go in tool > import then install the wordpress importer and clink on run import – https://i.imgur.com/tyxoVvg.png
Also, you have to use a plugin for migrate https://wordpress.org/plugins/duplicator/

Thank you!