Hello,

Usually, this problem is solved using our guide from here -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/.

Hope this will help you!

Thank you!

Hi,

If you’re seeing only NAVER please make this adjustment in the tagDiv Composer plugin
=>https://www.screencast.com/t/yO3iU8E5JhH
Then hit a save in the theme panel and then revert the code back to original, this will make the social icons appear properly again -> https://forum.tagdiv.com/design-post-pages-using-default-templates/.
Or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will fix the problem. Include a link to this topic in the email.

Thank you!

Hello,

If you don’t have success to activate the theme following this guide -> https://tagdiv.com/how-to-activate-the-newspaper-theme/, you can activate the theme manually => https://www.screencast.com/t/GDo5doWPUM1M.

Hope that helps you!

Thank you!

Hello,

I’m glad you have managed to solve the problem.
Let us know if you need further assistance.

Have a nice day!

Hello,
This situation appears when using the mobile theme plugin, this is a light version for mobile that it will provide a better speed, but you’ll need to set the page content using only the mobile editor => https://www.screencast.com/t/tza7Da7E7DfJ and this content will be displayed on the mobile theme and AMP version.

I hope this was helpful!

Thank you!

Hello,

When this message appear “ Error at rows: 1(models) : 3(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” then indeed it is a problem, most of the time the problem is from a shortcode that is not compatible with our theme, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.
We have a guide for how to investigate this problem and fix it -> https://forum.tagdiv.com/tagdiv-composer-not-working/ also after trying the steps from our guide you do not get any good results, you can contact use via email and we can investigate the problem on your website.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Let us know about your results!

Thank you!

Hello,

You can add another social share links in Theme Panel->Post Settings->Sharing => https://www.screencast.com/t/Tsj3uoBiKbeb, will appear like this =>https://www.screencast.com/t/E8O7Blz4fQ.

Hope this helps you!

Thank you!

Hello,

The shortcode can be set with tagDiv Composer in column text or text with title in text area -> Edit Content =>https://www.screencast.com/t/yzHiFcS8g8 -> https://www.screencast.com/t/uDXaxJ8JSKFB.

Hope this helps you!

Thank you!

Hello viglioh,

You have this problem because in the General module overlay color is set => https://www.screencast.com/t/3BHaIax0HN, you need to clear it, and add the color for Meta Info Background, then you can insert this code for border-radius, will look like this => https://www.screencast.com/t/4OIPJSeDFwe3.
.td-big-grid-flex .td-module-meta-info {
border-radius: 0px 0px 10px 10px;
}
.td-big-grid-flex .td-thumb-css {
border-radius: 10px 10px 10px 10px;
}

Hope this helps you!

Thank you!

Hello,

If you are referring to Social icons, like this => https://www.screencast.com/t/fPqp3tQNl from tagDiv Composer, you can add the URL in the sidebar, after you are on the element => https://www.screencast.com/t/5jGsqMSsC.

Whether isn’t this, please provide more information.

Let me know the results!

Thank you!

Hello,

If you want the Smart List 1 you must use a post template standard => https://www.screencast.com/t/3FSqCZ7Mt, or if you want a smart list from Cloud Templates you can import from Cloud Library =>https://www.screencast.com/t/E6oVVet7 ->https://www.screencast.com/t/pjQbMVzKO8, you need to have the Single Post Template with the Single Post Smartlist => https://www.screencast.com/t/tPsQsmVdNFs.

Hope this helps you!

Thank you!

Hello,

Unfortunately, for collaborators, you can’t set Cloud Templates.
You can add templates only for Editor, Administrator and Author.

Thank you!

Hello,

The element of the coronavirus theme are tagDiv Composer elements => https://www.screencast.com/t/iUPDjrGi70, and can be add on any Prebuilt Website. Also you can import the Header Template from Cloud Library => https://www.screencast.com/t/a5zArsm5Xs

Hope that helps you!

Thank you!

Hi,

If you want the full package, please send us an email at contact@tagdiv.com and provide the purchase code and let us know what version you need.
Or you can install the theme version from Theme Updates, like this => https://www.screencast.com/t/fmuEX6XApI1.

Thank you!

Hi Jose,

1. You can change the color of the author’s link edit with tagDiv Composer => https://www.screencast.com/t/fvZ1BDP9, select the Single Post Author => https://www.screencast.com/t/UpO0BamlbB, and you can change with color you want.
2. Yes, you can add an avatar to your profile in two ways:
Gravatar – check the official documentation
WP User Avatar – just install it and the avatar option will appear in Users -> Your Profile Users -> Profile => https://www.screencast.com/t/m6gzS6YCyNw.
2.1 You can add Biographical Info in WordPress->Users -> Your Profile Users -> Profile but will display only in Single Post Author Box or Author box => https://www.screencast.com/t/hVhkwhHIhC.
3.This can be done with Cloud Templates, you must use one category Cloud Template for categories with author box, and another one for categories without author box.
One category template can be set as global for categories without author box=> https://www.screencast.com/t/TARYNpHxUU, and another one needs to be set for categories with author box => https://www.screencast.com/t/g17IgOqsE, or vice versa.

Hope this helps you!

Thank you!

Hello,

If you want to show only the icon of the social network, for Pro Prebuilt Website you can edit with tagDiv Composer => https://www.screencast.com/t/cw29jcZX7r, you can add the social icons with drag and drop => https://www.screencast.com/t/ORfNUuOeCr4f, and on the element, you have more settings when you can put the URL address for your social networks or change the aspect in Style=> https://www.screencast.com/t/khi38lradU.

Hope that helps you!

Thank you!

Hello jcusimano78,

This situation appears when using the mobile theme plugin, this is a light version for mobile that it will provide a better speed, but you’ll need to set the page content using only the mobile editor => https://www.screencast.com/t/tza7Da7E7DfJ and this content will be displayed on mobile theme.
Please try not to reply multiple times in your own topic, this will only delay the response from us because it will move the topic to the back of the line. We always answer from oldest to newest.

Thank you for understanding!

Hello,

Unfortunately, the theme doesn’t have this option.
This can be done only with costume work => https://tagdiv.com/web-development-services.

Thank you for understanding!

Hello,

Usually, this situation appears when the content for the page is set on the header zone =>https://www.screencast.com/t/fA9o5pBe, and not the content zone => https://www.screencast.com/t/Ap62P7Iee .

Thank you!

Hello,
tagDiv Composer is a page and cloud builder, it can be used only for pages and cloud templates, therefore you can use it on a single post template from tagDiv cloud library to adjust the layout, but not to write the post content, for this you need to use the WordPress editor.
You can still edit the page with TD Composer in WordPress->Pages => https://www.screencast.com/t/AMOjYCA7Q7p, or in front side, as you said.

Thank you!

Hi,

You can use a license key for one single product, but if you want to move the theme to another website (your case) or change domain/migrate, you’ll need to reset the license key from that website => https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.
According to Envato license terms, a theme can be used for a single end product (website)
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular
Thank you!

Hello Miroslav Glavić,

You can change or remove Background Image, editing with tagDiv Composer => https://www.screencast.com/t/mBWUytkO, select the header Row you can change or remove the image in CSS => https://www.screencast.com/t/3Cs0LKzF.

Hope this helps you!

Thank you!

Hello,

If you have Standard Prebuilt Websites you can do the change in Theme Panel -> Footer -> Sub Footer => https://www.screencast.com/t/aa994RDz or if you have Pro Prebuilt Websites with Footer Template from Cloud Library can edit with tagDiv Composer => https://www.screencast.com/t/NfLmOMH4 , add element -> Row => https://www.screencast.com/t/uyhT5kVE, and in inner row->inner column, add Inline Text => https://www.screencast.com/t/rS2RiW7SWT.

Hope this helps you!

Thank you!

Hello haizattabdul,

You can do that using Single Post Template from tagDiv Cloud Library, editing with tagDiv Composer => https://www.screencast.com/t/uKbpUfBaIe, add element with drag and drop=>https://www.screencast.com/t/ri325BlUc1p , and in Custom ad you can add the code for your ads => https://www.screencast.com/t/liKAdQlhtoq , save it and will appear on the post.

Hope this helps you!

Thank you!

Hello,

I created a new category, in WordPress->Posts->Categories => https://www.screencast.com/t/uiJVMxqhSp , a new post =>Posts-> Add New, with category Movies => https://www.screencast.com/t/WViYyTl3fVr . If you did the same steps, it should work for you, too.
Unfortunately, the theme doesn’t have the option to edit the permalinks, this can be done from Worpress -> Settings -> Permalinks => https://www.screencast.com/t/TWDYaCi2AqC or use the plugin Yoast => https://yoast.com/what-is-a-permalink/ .

Thank you!