Hello,

You can remove the effect with tagDiv Composer, in Header Main Menu-> General -> disable Drop menu items in More => https://www.screencast.com/t/atQU3lVxD.

Hope this helps you!

Thank you!

Hello,

In order not to appear the author name for the post you can disable the option to show name from Theme Panel -> Block Settings -> Meta info on Modules/Blocks Show Author Name => https://www.screencast.com/t/072ljEWU.

If this isn’t what you refer please provide more details.

Thank you!

Hello,

Unfortunately, the theme doesn’t have this option for the author box.
This can be done only using custom code. For this, you need to edit the file from this path => wp-content/plugins/td-cloud-library/shortcodes/single/tdb_single_author_box.php => https://i.imgur.com/l2PGKlc.png.

Hope this helps you!

Thank you!

Hi,

You can achieve the hours ago on blocks only with custom work.
If you want to use the “Time ago format” only for post, you need to use a single post template from tagDiv Cloud Library and edit it with tagDiv Composer click on single post date and enable the “Time ago format” -> https://www.screencast.com/t/HcjkFySnV.

Hope that helps you!

Thank you!

Hello,

The footer template can be edited only from the frontend, edit a page/post template with tagDiv Composer and go down to the footer, or if you want to assign one, use the Manager => https://www.screencast.com/t/GllWehU3l (the footer templates does not have the button to be edited in the backend).

Let me know the result!

Thank you!

Hello,

The shortcode can be set with tagDiv Composer in column text or text with title in text area -> Edit Content =>https://www.screencast.com/t/yzHiFcS8g8 -> https://www.screencast.com/t/uDXaxJ8JSKFB.

The shortcode is automatically saved.

Hope that helps you!

Thank you!

Hello meihaoing,

You can remove the comment count from Single Post Template, edit with tagDiv Composer => https://www.screencast.com/t/4VoyAOlzgd6, select the element Single Post Comments Counter and with click right you can delete =>https://www.screencast.com/t/6gcY6rt80vqt or selecting the element and with drag & drop place into the deleting red zone from the bottom right of the page.
For comment count from the Home page, you can disable from Theme Panel-> Block Settings- > Meta info on Modules/Blocks the Show Comment Count => https://www.screencast.com/t/CpWa2hGiyWJ.

Hope that helps you!

Thank you!

Hello,

When this message appears “ Error at zones: 6(models) : 0(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” then indeed it is a problem, most of the time the problem is from a shortcode that is not compatible with our theme, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.
We have a guide for how to investigate this problem and fix it -> https://forum.tagdiv.com/tagdiv-composer-not-working/ also after trying the steps from our guide you do not get any good results, you can contact us via email and we can investigate the problem on your website.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Let us know about your results!

Thank you!

Hello Vluggesjaak,

Please try to activate the theme manually => https://www.screencast.com/t/GDo5doWPUM1M, if you don’t have success and problem persists, send an image or message error what appears.

Thank you!

Hello,

You can change only the general accent color from Theme Panel -> Theme Colors => https://www.screencast.com/t/GFjgGed6F, or headers background color => https://www.screencast.com/t/BrQgwbNbqUiR.
For individuals element, you can do that with Custom CSS => https://www.screencast.com/t/2FGn3EjbK in Theme Panel-> Custom Code-> Custom CSS => https://www.screencast.com/t/7S0LOr0bhpJ. This is the code:

.td_block_related_posts .td-related-title .td-cur-simple-item{
background-color: red;
}
.single .td_block_template_1 .td-related-title {
border-color: red;
}

For hover color of the author’s box, you can do that with custom CSS, like this => https://www.screencast.com/t/DWjKYxq7FH2N, the custom code CSS you add like before.

.single .td_top_authors .td_mod_wrap:hover .td-authors-name a {
color: red;
}
.single .td_top_authors .td_mod_wrap:hover .td-author-post-count,
.single .td_top_authors .td_mod_wrap:hover .td-author-comments-count {
background-color: red;
}


Hope this helps you!

Thank you!

Hi,

Unfortunately, the theme doesn’t have the option to exclude the current post from the Flex Blocks inside Single Post Template.
You have a Single Post Template with a sidebar where the post from the block is sorted to the latest news, this can include the current post.

Thank you!

Hello,

Please send a new image and the link to your website, because the previous one is no longer available to investigate the problem.

Thank you!

Hello,

Because the problem has not been solved, please make a full backup and send us an email at contact@tagdiv.com and provide:
– admin url and credentials
– A link to this topic in order to identify you.
Our team will take a look and will answer you as soon as possible.

Thank you!

Hello,

This option for author box momently isn’t done, but you can add the custom CSS to do the text-align to left, like this => https://www.screencast.com/t/aI0grCusdqH.

.td_block_author .td-author-description {
text-align: left;
}
The custom code CSS you can add in Theme Panel->Custom Code -> Custom CSS => https://www.screencast.com/t/tDNljSQi .

Hope that helps you!

Thank you!

Hi,

You can use a license key for one single product, but if you want to move the theme to another website or change domain/migrate (your case), you’ll need to reset the license key from that website => https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new domain and you can use the theme without any problems.
According to Envato license terms, a theme can be used for a single end product (website):
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!

Hello,

Unfortunately at the moment, the support is a bit crowded, we have days off for Christmas.
Our team will answer you as soon as possible and we take message one by one starting with the older ones. For some messages, we need more time to test and research the issues/requests/reports.

Thank you for understanding!

Hello trungnt,

Maybe you are attempting to install the full theme package, not the actual theme inside the theme package. The full theme package contains many other items, not just the theme
– https://forum.tagdiv.com/whats-included/
Please follow this guide https://tagdiv.com/how-to-install-newspaper-theme/

Let me know the results!

Thank you!

Hello,

Another solution (for the moment) is to try a jQuery like, Enable jQuery Migrate Helper plugin and try this option => https://www.screencast.com/t/WYlKJVLi. Clear all the caches (also the browser cache).

Hope this can help you!

Let me know the results!

Thank you!

Hi,
Please make sure that you set it as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/ in wp-config.php file and to be at least 256M.
This should work!

Let me know the results.

Thank you!

Hello,

This problem appears when you use the last WordPress 5.6 version with an old theme version.
My suggestion is to make sure that you are using the last theme version Newspaper 10.3.9.1 and check to see if the problem persists.
Before to update, make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/

Let us know the results.

Thank you!

Hello,

I checked your website and everything seems fine => https://www.screencast.com/t/qXUOeRcdX9 -> https://www.screencast.com/t/CUGgD5LQ6G.

Did you manage to solve the issue?

Thank you!

Hello,

The border-radius is not applied when you zoom the block, because of this CSS => webkit-transform: scale3d(1.1, 1.1, 1).
When the zoom applies, the image size is increase.

You can try to insert this code, I’m not sure 100%, but look like this => https://www.screencast.com/t/lmuZYsChj,

.td-big-grid-flex .td-module-meta-info {
border-radius: 0px 0px 10px 10px;
}

.td-big-grid-flex .td-thumb-css {
border-radius: 10px 10px 10px 10px;
}

.td-module-container:hover .td-thumb-css {
border: 3px solid white!important;
       -moz-border-radius: 10px!important;
    -webkit-transform: scale3d(1.01, 1.01, 1)!important;
}

Hope this will helps you!

Thank you!

Hello misija,

If you only want to remove the duplicate posts from Flex Block 5, then you can use the unique article option, follow this guide-> https://forum.tagdiv.com/unique-articles/ ->https://www.screencast.com/t/VwzpaBvdM5, or can use the setting on the Flex Block the Offset posts-> start the count with an offset => https://www.screencast.com/t/GH0OH60B.

Hope that helps you!

Thank you!

Hello,

We need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials.
– A link to this topic in order to identify you.

Our team will take a look!

Thank you!

Hello,

You need to set the thumbs on modules/blocks in Theme Panel-> Block Settings-> Thumbs on Modules/Blocks => https://www.screencast.com/t/uNgGoeE0zhLt.

Let us know the results!

Thank you!