Hi

You have to enable ajax post view count to have the post views update if you’re using a cache plugin: https://forum.tagdiv.com/newsmag-ajax-view-count/ Also make sure you have set up WP Super Cache according with our documentation: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks!

Hi

Thanks for your answer @Chris!

@PowerSellingMom I’ve checked your site and internal links added in post content works fine on my end. However as @Chris pointed you have some errors in browser’s console, most of theme related with font origins. Here you can find a fix for these errors, for most users it worked: http://webmasters.stackexchange.com/questions/71630/font-blocked-from-loading-by-cross-origin-resource-sharing-policy-no-access-co

Let us know if you need further assistance!
Thanks!

Hi

I assume that you want to display related posts inside post content. This is not an easy task to be achieved as related article block was intent to be displayed outside of post content. A possible way of doing this is with a similar code with the one for article inline ad, which count text’s p tags and at a given value display the ad. The same can be done for more article box.
The required modifications must be done in td_module_single_base.php file: http://screencast.com/t/XjSfrW1bggg This is a complex task which require many customizations and tests in order to be achieved.
We can’t offer customization services at the moment so if you still need guidance on this or you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you.

Thanks for your understanding!

Hi

After WordPress updated at V 4.5 there appeared a jQuery conflict in our theme. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at V 2.3.6, and Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.

Thanks!

Hi

I’ve checked your site and noticed that you’re using V 2.3.5 of the theme. After WordPress updated at V 4.5 there appeared a jQuery conflict in our theme. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at V 2.3.6, and Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.

Thanks!

Hi

We don’t have a specific filet for permalink title for this page template. All post titles displayed on modules are generated by same functions which is located in td_module.php file: http://screencast.com/t/bBiiiieS4Eno To set a custom permalink for a specific module you have to modify this function or create a new one and call it in the file which generate that module: http://screencast.com/t/pjeVMC9y8ax
This is a complex task which require many customizations and tests in order to be achieved.
We can’t offer customization services at the moment so if you still need guidance on this or you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you.

Thanks for your understanding!

Hi

You’re still not using image’s thumb for your grid as can be seen here: http://screencast.com/t/lgynoqdDsCmV This is image’s url displayed in big grid but not links to a thumb, it links to a re-sized image.
Try to deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using then regenerate the thumbs again. Also if you made any changes in theme’s core files make sure they don’t break images cop system.

Thanks!

Hi

Make sure you update the theme according with our documentation as page source seem to be incomplete. Also if you made any changes in theme’s core file make sure that they don’t break its functionality.

Thanks!

Hi

Unfortunately we can offer customizations services at theme moment so if you still need guidance on this or you’re not aware of the steps you need to take in this regard my advice is to look for someone who can help you with implementation or consider hiring a developer or a freelancer to do this for you.

Thanks!

Hi

Please address us via email at contact@tagdiv.com including a link to this conversation and also give us wp-access so we can have a closer look at this and we will get back to you as soon as possible.

Thanks!

• This reply was modified 10 years by Andrei L..

Hi

That happens because page content start from 0px at top position and if you set a background image its upper part won’t be seen because the content. That site uses a custom html source to insert the image and content is scrolled down. To achieve the same layout page structure must be changed and adjusted with some html/css code.

Thanks!

Hi

I’ve double checked your site again and noticed that the thumbs for are not generate properly. Try to regenerate all thumbnails fowling this guide: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ clear all caches then test again.

Thanks!

Hi

I am not sure I understand your requests so please provide more specific detail about what you’re trying to do, also a screen pointing the desired result would help, so I can inspect it closer and get back to you with a more accurate answer.

Thanks!

Hi

Unfortunately we didn’t tested any newsletters plugins with our theme and we’re not aware oh theirs functionality in order to provide an answer. Each plugin have its own implementation and conflicts may appear when is not tested with a specific theme.
With regard at WordPress mail function I can say that works with our theme as we use this function for login/register system. We use this function with default wp functionality, without alternating its code. However newsletter plugin may have theirs own mailer system. We can’t provide an accurate answer why this plugins won’t work with our theme as Newsmag wasn’t tested with them.

Thanks!

Hi

Make sure you update the theme following our documentation, also try to deactivate all plugins, clear all caches and remove any custom css/html/php code added in theme’s core files.
As a simple solution you can use this css to hide search button for mobile:

@media (max-width: 767px){
.td-search-wrapper {
display: none;
}
}

All theme’s setting are stored in a filed from database and they can’t be rested to default values from theme panel. These settings can be change/lost only if database it’s affected and any changes are made in the filed which store them.

Thanks!

Hi

From your code id missing a that’s why don’t work as expected. Please ceck this topic for more details about banner ads usage: https://forum.tagdiv.com/topic/header-ad-breaking-header/#post-105101

Thanks!

Hi

Text logo and text logo tagline works only if you don’t have a logo image loaded: http://screencast.com/t/8GXWGjCeyi If you can’t save these settings please check if in browser’s console if there are some errors related with the theme. Usually should appear a 403 or 404 error.
Please address us via email at contact@tagdiv.com including a link to this conversation and also give us wp-access so we can have a closer look at this and we will get back to your as soon as possible.

Thanks!

Hi

I’ve checked your site and images loaded in big grid are displayed fine as can be seen here: http://screencast.com/t/Nj6HrHotg If you still have this issue please provide more detail about it, also a screen pointing to it would be helpful, so I can inspect it closer an get back to you with a more accurate answer.

Thanks!

Hi

Please make sure that you have stup the Social Counter plugin according with our documentation, clear all caches then test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Hi

After WordPress updated at V 4.5 there appeared a jQuery conflict in our theme. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at V 2.3.6, and Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.

Thanks!

Hi

We use a custom function to generate the pagination for pages and you have to modify it to apply that attributes on next/prec buttons. The function is located in td_page_generator.php here: http://screencast.com/t/coAR6MeOKP0V

Thanks!

Hi

You can some of WordPress’s built in functions such as is_home() if you’re using blog template or is_front_page() if you’re using a static page. For more detail about those functions and how to use them check these links: https://codex.wordpress.org/Function_Reference/is_front_page – https://codex.wordpress.org/Function_Reference/is_home

Thanks!

Hi

Unfortunately the plugin is not tested to work with the theme and we cannot guarantee it will work 100%. We have not tested this plugin and we have no idea of the plugin functionality in order to provide an answer. Unfortunately time does not allow us to provide plugin implementation support so if you really want to use it we suggest you to hire a freelancer to help you with implementation. You can hire one from studio.envato.com

Thank you for your understanding.

Hi

The theme is tested and works fine on sfari. I am not sure why Try to deactivate all plugin except Visual Composer, clear all caches, purge cdn files if you’re using then test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Hi

Usually if the filed from theme panel > social networks are empty these icons shouldn’t appear on top menu. I am not sure why this happens on your site but it could be a cache issue so try to clear all caches then test again.
Let me know how it goes and if you still can’t manage to solve this issue please provide your site url so I can have a closer look.

Thanks!