Hi

Our theme is tested and works fine with child theme. However there is an important aspect that must be considered when you’reusing child theme:
– the point of a child theme is to keep the customization even if the main theme it’s updated. But this is not always valid, because once in a while the child theme it’s also updated, or if the main theme pass through a major update it’s possible that some customizations not work well anymore. Also you have to consider WordPress’s updates which might influence the way your code works. If in previous theme’s version a specific code added in child theme worked fine that doesn’t mean that will work with a new theme version. When theme update many of its files are changed and it’s a good practice to check update_log.txt file for each update and see what files had been modified so if those specific files are used in the child theme you will have to check your customizations to not break the functionality of the theme.

Thanks!

Hi

@jboursaw I glad you have managed to solve this and @Chris thanks for your indication 🙂

@aquackworth make sure yu update the Visual Composer, clear all caches and test again.

Thanks!

Hi

Glad you have managed to solve this.
Thanks for letting us know and for your message!

Hi

Please provide your site url and more specific details about what you’re trying to do so I can inspect this closer and get back to you with a more accurate answer.

Thanks!

Hi

If you want to add link an external link on the image you have to deactivate the modal image in order to work: http://screencast.com/t/yFSPkVdBTCW also make sure you deactivate general modal image from theme panel > post settings: http://screencast.com/t/673O3IutGjD

Thanks!

Hi

You can use the translations panel to change the About Us text: http://screencast.com/t/YDIK6Lj0O7 – http://screencast.com/t/MN0McM8kaLo

Thanks!

Hi

You can set your featured image for video posts format from post editor: http://screencast.com/t/JAhrtU6oRQYs Also to deactivate the automatic generation for video posts comment this code from td_video_support.php file: http://screencast.com/t/B2hUpl7z

Thanks!

Hi

Basically a custom post type it’s assigned to a custom taxonomy. That is a point of a custom post type, to have an additional way to sort thing in wordpress. The categories are default wp-taxonomies which are designed to display only wp’s default posts types. To change that you’ll need to modify the query for category pages and send your custom post types as a parameter. The query for category pages it’s made by loop.php file so you have to make some changes in that file in order to achieve your goal.
In td_data_source.php are made all queries for theme’s blocks. That file dos not generate content for pages like category page, archive page etc. It generate the query for each theme’s block.

Thanks!

Hi

Replied you here: https://forum.tagdiv.com/topic/images-not-loading-on-my-site/
Thanks!

Hi @Febian

You can find the modified file in patch folder from theme path: http://screencast.com/t/z7YXbR4k7fxt so you can replace the old file with the ones from patch folder and the update will be made automatically.

@top10wala I am glad you have manged to solve this.
Thanks for letting us know and for your message!

• This reply was modified 10 years by Andrei L..

Hi

Please check our documentation for more details about how to change the fonts: https://forum.tagdiv.com/newsmag-font-customization/ Basically you need to go in theme panel > theme fonts and select the section from which you want to change the font.
Let me know how it goes and if you need further assistance on this provide more details about what you’re tying to do so I can inspect this closer and get back to you with a more accurate answer,

Thanks!

Hi

Try to deactivate all plugins except Visual Composer, clear all caches and test again. If you still can’t manage to solve this provide your site url so I can have a closer look at this issue.

Thanks!

Hi

You need to generate a shortcode which will contain all settings for trending now block. To achieve that add the block on a blank page then set it as you want using block settings: http://screencast.com/t/knqeahy7F After everything is set switch in back-end editor copy the shortcode and paste it inside do_shortcode function http://screencast.com/t/0d4T4rUyal0 Here is an example:

<?php echo do_shortcode('[td_block_trending_now category_id="21" limit="9"]');?>

Thanks!

• This reply was modified 10 years by Andrei L..

Hi

I’ve duplicated the situations on my side and seems the this is a plugin’s issue because I’ve got the same behavior and on a default theme. Try not to use the custom links in slider settings as the final link seems to be broken: http://screencast.com/t/PYxALEd0DP25
We will report this at plugins developers and hope that they will find a solution.

Thanks!

Hi

We updated the theme and included the latest version of Visual Composer, V 4.11.2, which is testes and works fine with WordPress. Also we fixed the jQuery conflict so try to update the theme at V 2.3.6 and the VC plugin following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ clear all caches and test again.

Thanks!

Hi

Try to deactivate all plugins except Visual Composer, clear all caches and test again. Also make sure that you’re using V 2.3.6 of the theme and V 4.11.2 of Visual Composer.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Hi

We updated the theme and now its last version works fine with WordPress V 4.5 You can download the last update from your themeforest account then update the theme and Visual Composer plugin following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/

Thanks!

Hi

Please make sure updated the theme following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ also deactivate the child theme if you’re using then test again.
You can also try to make a new wp-install on a sub-domain or on your local computer and check if the problem is still there.
Let us know how it goes and if you still can’t manage to solve this please send us an email at contact@tagdiv.com and provide wp-admin and ftp access so we can have a closer look at this issue, also include a link to this topic.

Thanks!

Hi

I’ve checked your site and noticed that you’re using an older version of Visual Composer plugin. Try to update the plugin at V 4.11.2 which is included in theme’s path, /plugins folder: https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ clear all caches and test again. Also check the parameters from system status and make sure that they have the values indicate in our documentation: https://forum.tagdiv.com/system-status-parameters-guide/

Thanks!

Hi

All blocks tiles are generated by same function so with the current implementation isn’t possible to generate a different heading. A solution would be to create a new function with put h2 on block title and call it on each block where you want to change the heading.
This is a complex task and which require many customizations is theme’s file and unfortunately I can’t provide a solution now. If you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you.

Thanks!

Hi

I’ve checked your site and the images are displayed fine now: http://screencast.com/t/gDQYvUbhx Also I’ve noticed that you’re using an older version of Visual Composer plugin. There is a chance to have some issues with its functionality as last WordPress’s update caused some conflicts with older versions of Visual Composer. If this happens update Visual Composer at V 4.11.2 which is included in theme’s path. Here is our update documentation: https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/

Thanks!

Hi

The theme does not control;l the content picked by Facebook’s sharer. To achieve that you need to use a plugin for og tags. We recommend SEO by Yoast which is tested and works fine with our theme: http://screencast.com/t/yL824S05DmCL – http://screencast.com/t/Od3CIT8j You may need to fetch a new scrape using faceb debugger to force facebuck update your new description in real time: http://screencast.com/t/B8EB3g7G3kgX – https://developers.facebook.com/tools/debug/og/object/
Here you can find more details about og tags: http://kb.yoast.com/article/219-getting-open-graph-for-your-articles

Thanks!

Hi

The theme does not have an option to control the title length for blocks. The title will have length set when you add it in Visual Composer: http://screencast.com/t/oUBR4LlN
If this is not what you mean please provide more specific details about what you’re trying to do so we can inspect this and get back to you with a more accurate answer.

Thanks!

• This reply was modified 10 years by Andrei L..

Hi

You can use the theme without Visual Composer, there won’t be any issues with its functionality but you won’t be able to use any of theme’s blocks. Theme’s blocks demands by Visual Composer and can’t be used without it, but if you don’t want to use theme then the plugin is not required.

Thanks!

Hi

@TheRiz The code provided by Catalin works fine but the alignment also depends by mobile devices width. There might be necessary a custom rule for a specific width in order to achieve the desired rezult.

@pedroarmindo1 please address us in English next time as we don’t speak Portuguese and it’s hard to understand your requests.
The top menu wasn’t designed to be displayed on mobile devices so usually it’s necessary a custom code depending by top menu layout.

Thanks!

• This reply was modified 10 years by Andrei L..