Hi

I am not sure how you’ve tried to activate the Visual Composer plugin as it comes bundled with our theme and you don’t need any activation code for it. You can ignore the activation message because basically when you bought our theme you got a license for all plugins included in its path.
If this is not what you mean please provie more details about your issue so I can inspect it closer and get back to you with a more accurate answer.

Thanks!

Hi

The theme was designed to use featured images only from WordPress install, not from external links. You can try to use a plugin with a similar functionality to achieve that but I can’t make any recommendation in this regard as we didn’t tests and I am not sure how these plugins will work with our theme.

Thanks!

Hi

We released a new theme’s version and now the jQuery conflict it’s fixed, also we included latest Visual Composer’s version which works fine with WordPress 4.5. Try to update the theme at V 2.3.6 and Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ clear all caches and test again.

Thanks!

Hi

The theme does not have an option to enable/disable any of sharing buttons. However you can remove Google and Pintrest by editing td_module_single.php and deleting these lines of code: http://screencast.com/t/rU8TZ0D1z1q8 – http://screencast.com/t/thAVXu6Fen

Thanks!

Hi

@Sid glad you’ve managed to fix this.

@Christophera we modified only the tagdiv_theme.js file in order to fix a iQuery conflict and included latest version of Visual Composer plugin.

Thanks!

Hi

Usually when 500 error it’s displayed the issue it’s on server side. It could be a temporary issue so you can try again later or could be a wrong configuration somewhere. Please check this topic for more details about this error and what you can do to fix it: https://forum.tagdiv.com/topic/error-500-on-my-site/

Hope this help.
Thanks!

Hi

To remove more from author section just comment this line from td_block_related_posts.php file: http://screencast.com/t/aFD0G6KvE – http://screencast.com/t/jUrHMjZdT

Let me know how it goes.
Thanks!

Hi

You can use one of theme’s header styles which have a full width layout, for ex header style 9 or 10. For more details check our documentation: https://forum.tagdiv.com/newsmag-header-styles/
To make the footer and sub-footer full width check this topic, I’ve posted a solution here: https://forum.tagdiv.com/topic/footer-width-2/

Thanks!

Hi

Please refer to our documentation for more details about banner ads usage: https://forum.tagdiv.com/newsmag-using-other-ads/
As an example this is a valid banner ad code which will work for all devices:

<div class="td-visible-desktop">
    <a href="http://demo.tagdiv.com/newsmag"><img src="http://demo.tagdiv.com/newsmag/wp-content/uploads/2014/08/rec728.jpg"/></a>
</div>
<div class="td-visible-tablet-portrait">
    <a href="http://demo.tagdiv.com/newsmag"><img src="http://demo.tagdiv.com/newsmag/wp-content/uploads/2014/08/rec728.jpg"/></a>
</div>
<div class="td-visible-phone">
    <a href="http://demo.tagdiv.com/newsmag"><img src="http://demo.tagdiv.com/newsmag/wp-content/uploads/2014/08/rec728.jpg"/></a>
</div>

Thanks!

• This reply was modified 10 years by Andrei L..

Hi

First we would want to apologize for any inconvenience you have had using our theme.
The last update was meant only to fix the jQuery conflict which appeared after wordpress’s last update and also to include the latest version of Visual Composer plugin which works fine with new wp version. we didn’t added any new feature yet but we work at a major update for Newsmag which currently is in development.
I can’t say for sure how much time will pass until the new update will be ready but we do our best to have it ready as soon as possible. However we have to make sure that the new theme’s version it’s optimized for best performances and all its features will work fine. This require a bit of time and lots of tests on different browsers and devices.
With regard at issues of actual theme’s version with Woocommerce plugin I am not really sure what you mean so please provide a link where I can inspect this and more specific details in this regard. I’ve made a few tests and Woocommerce V 2.5.5 works fine with current version of Newsmag that’s why I am a bit unsure at what you’re referring. If you have any issues related with theme’s functionality which affect and Woocommerce please open a new topic and provide all necessary details so we can insect this.

Thanks for your message!

Hi

Glad you’ve managed to solve this.
Thanks for letting us know and for your message!

Hi

We updated the theme and included the latest version of Visual Composer, V 4.1.1.2, which is testes and works fine with WordPress. Try to update the theme and the VC plugin following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ clear all caches and test again. Now all theme’s features should work fine with Speed Booster plugin enabled.

Thanks!

Hi

@gorazdcad I’ve checked your site and the images are displayed fine now: http://screencast.com/t/1bnIvyhGpES If this happens again try to deactivate all plugins except Visual Composer then test again.

@sayedzadahshabeer the images from your site are displayed fine now: http://screencast.com/t/pqZewW82Zet Let me know if you need further assistance.

Thanks!

Hi

We updated the theme and included the latest version of Visual Composer, V 4.11.2, which is testes and works fine with WordPress. Just download the current version of the theme from themeforest and update it following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/

Thanks!

Hi

We updated the theme and included the latest version of Visual Composer, V 4.1.1.2, which is testes and works fine with WordPress. Try to update the theme and the VC plugin following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ clear all caches and test again.

Thanks!

Hi

Please address us via email at contact@tagdiv.com including a link to this topic and we will get back to your as soon as possible.

Thanks!

Hi

1. I’ve checked your site and and the quotes are displayed fine on my side: http://screencast.com/t/y0CWooKsGPs3
If you still need assistance in this please provide more specific details about what you’re trying to do so I can inspect this closer and get back to you with a more accurate answer.

2. The theme does not control the dates sent by contact form plugin. Make sure you setup the form according with plugin’s documentation, also try to deactivate all plugins except Visual Composer and Contact Form, then test again. You can also test this on a default wp-theme and check the rezult.

Thanks!

Hi

Sorry for this inconvenince!
We will release a package with the fix for javascript file and it will also contain the new version of Visual Composer plugin. We try to make the update as soon as possible but we need some time to test it.

Thanks for your understanding!

Hi

Glad you have managed to fix it. We will release the update as soon as possible but we have to carefully test the theme to make sure it will work fine.
Thanks!

Hi

Replied you here: https://forum.tagdiv.com/topic/wordpress-4-5-after-updating-preview-images-problem/
Thanks!

HI

@Syambarkah Just replace the old line with new one, clear the cache memory, deactivate all plugins except Visual Composer then test again.

@AWAY FROM LIFE make sure you don’t use Speed Booster plugin, also deactivate all others plugins except Visual Composer then test again.
We do our best to solve this issue and an update will be released in shortest time.

Thanks for your understanding.

Hi

Sorry for this inconveniences.
This issue it’s caused by a jQuery conflict which affect the theme after latest wp update. We will release a new update in shortest time with all require fixes. Meanwhile leave the lazy load animation inactive or try to add this line of code in tagdiv_theme.js file as a temporary fix: http://screencast.com/t/Ur4jw4L6Z8

jQuery("a[href*='#']").click(function(e) {

Just replace the old line with new one, clear the cache memory, deactivate all plugins except Visual Composer then test again.
Thanks for your understanding!

• This reply was modified 10 years by Andrei L..
• This reply was modified 10 years by Andrei L..

Hi

Have you tried to add the above code in tagdiv_theme.js file and the problem is still there? Just replace the old line with new one, clear the cache memory, deactivate all plugins except Visual Composer then test again.

Thanks!

Hi

I’ve replied you here: https://forum.tagdiv.com/topic/homepage-blog/
Thanks!

Hi

@notdefteri try the solution indicated here, it should work and for menu: https://forum.tagdiv.com/topic/wordpress-4-5-after-updating-preview-images-problem/#post-105169

@dimitarserafimov you can also try the above solution as a temporary fix.

Thanks!