Hi

I’ve checked your site and noticed that the theme’s fonts are not found: http://screencast.com/t/5ODOSFNbtU Please make sure that you updated the theme properly, you can check in our documentation which are the right steps for this process: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ so you can try to re upload the theme via ftp, then test again.

Let me know how it goes.
Thanks!

Hi

You can control the meta name using a plugin like SEO by YOAST which have some advanced features regarding the meta information for the pages: https://yoast.com/robots-meta-tags/

Hope this help.
Thanks!

Hi

If a post belongs to a category which it’s excluded from being displayed in block, it will not be displayed even if belongs to others categories which are set to be displayed in that specific block. For example if you want to display latest posts from category A filtered by latest posts and you have post C included in categories A and B, setting in block filter as not to be displayed will automatically remove post C from that block.
Please make sure that the post doesn’t belong to an excluded category and test again.

If this is not what you mean please provide more details.
Thanks!

Hi

It could be a cache issue so if this happens again try to clear all caches and test again.
Also provide your site url so I can tack a closer look at this issue.

Thanks!

Hi

Sorry for this inconvenience!
This issue is still on our list under investigations and we hope to come up with a solution as soon as possible.

Thanks!

Hi

Please backup the whole current theme installation as well as the database and wp install: https://codex.wordpress.org/WordPress_Backups in case something goes wrong you can get back at the old install.
Make sure you do a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one – https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ update also the plugins that come with the theme files from the /plugins folder. If you’re using child theme deactivate it during the update process, switch to default wp theme.
If you use child theme for files customizations it’s a good practice to check update_log.txt file for each update and see what files had been modified so if those specific files are used in the child theme you will have to check your customizations to not break the functionality of the theme.

Let us know how it goes.
Thanks!

Hi

Please make sure that you updated the theme according with our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ deactivate all plugins and also you update the plugins included in theme path Newsmag-tf\plugins clear all caches and est again.
If you use child theme for files customizations it’s a good practice to check update_log.txt file for each update and see what files had been modified so if those specific files are used in the child theme you will have to check your customizations to not break the functionality of the theme.

Thanks!

Hi

Please check our page speed guide: https://forum.tagdiv.com/how-to-make-the-site-faster/ Also you will find some useful information in this regard here: https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/ – https://forum.tagdiv.com/topic/speed-booster-questions/

Hope this help!
Thanks!

Hi

To exclude some specific categories from mega menu add this line of code 'exclude' => '31, 32' in td_block_mega_menu.php like here: http://screencast.com/t/gLk8sgvLA and replace the initial numbers with the category’s id which you want to exclude from menu.
To get the category id please follow this link: http://screencast.com/t/fKn2qrSQ

Let me know how it goes.
Thanks!

• This reply was modified 10 years by Andrei L..

Hi

The latest version of the theme is tested and works fine with Social counter plugin. I’ve checked your site and noticed that you’re using Visual Composer V4.4.4 with V2.3 of the theme. We always recommend to update and the plugins included in theme’s path when the theme it’s updated to a newer version.
Try deactivate all plugins, update the ones from Newsmag-tf\plugins folder, clear all caches and test again. The plugins always should be installed from the same path with the theme.
We also have some negative reports regarding cloudflare’s rocket loader usage, it seams to affect the theme’s js so if you still have issues with the images try to deactivate it and test again.

Let us know how it goes.
Thanks!

Hi

Theme’s blocks weren’t designed to display the price tag and buy buttons. You will need lots of customizations in theme files to achieve that functionality. Instead you can use Products block from Visual Composer which have a similar layout with block 15 from the theme, also have the price tag and buy buttons integrated: http://screencast.com/t/j7J4gsuUWvl – http://screencast.com/t/gLGTgKgVpg8j
If you need a different functionalities which involve other customizations and you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you as we can’t offer customization services at the moment.

Thanks!

Hi

For the moment the theme doesn’t have an filter to display posts by oldest in blocks nut we intent to add this feature in next theme updates. Meanwhile you can add this line ‘Oldest' => 'oldest_posts', in td_config.php: http://screencast.com/t/mWt6d2nynI and this code in td_data_source.php file: http://screencast.com/t/4x14gDsyywv – http://screencast.com/t/v39rRKyufD

case 'oldest_posts':
$wp_query_args['order'] = 'ASC';
break;

Thanks!

• This reply was modified 10 years by Andrei L..

Hi

We didn’t tested the Pods.io plugin plugin with the theme and I am not aware of its functionality, therefore I can’t make any recommendations in this regard. You can run a few tests to check its behavior with the theme and if it works properly you can use it.

Thanks!

Hi

Unfortunately we don’t plan to implement such a feature, sorry. We may change our mind in the future if more people will make similar requests, but I cannot promise anything.

Thanks for the message!

Hi

Please check our documentation in page speed regard, at point 5 is explained this process: https://forum.tagdiv.com/how-to-make-the-site-faster/ Also you can check this topic which contains some useful informations regarding Speed Booster plugin usage: https://forum.tagdiv.com/topic/tagdiv-speed-booster-vs-web-2-0-directory-plugin/

Hope this help.
Thanks!

Hi

Try to increase the memory allocated to php in wp-config.php file, here it’s a guide regrading this
http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
If you still get this behavior also test this by disabling all plugins and also empty all caches.

Let me know how it goes!

Thanks!

Hi

I am not sure what you mean, please provide more details about this issue and also a link where I can inspect it would be helpful.

Thanks!

Hi

I looked over your code and noticed that a bracket is missing: http://screencast.com/t/NYNt91ES that’s why you got that error. Please add the bracket as is indicated in screenshot or just replace the code from ads.php with this one: http://pastebin.com/Gb1a0ndU and test again.

Let me know how it goes.
Thanks!

Hi

This could be a cache issue so try to deactivate all plugins except Visual Composer, clear all caches and test again.

Let us know how it goes.
Thanks!

Hi

I am not sure what you’re trying to do, please provide more details about this, so I can investigate and provide a solution.

Thanks!

Hi

The theme use a specific thumb size for each post template that’s why the featured image is cropped. I am not sure what post template you’re using, but if you want to have a bigger image try a post template which have a full width thumb for featured image, for example: post templates 4, 5, 6. If you want a different image size than existing ones you will need to register a new thumb size in td_config.php file: http://screencast.com/t/N8O8B4Undqr You can use theme API to do that: https://forum.tagdiv.com/api-thumbnail-introduction/ Also you will need some css customizations will be necessary such that the new thumb to be displayed well on post.

Hope this help.
Thanks!

Hi

Lucian replied you via email!
Thanks for the message!

Hi

The theme doesn’t control the site’s descriptions when is displayed in google search results. Please make sure that you set the meta tags properly so google can read them in order to display the right page description. I found here some useful information which may help you configure these tags: https://yoast.com/meta-descriptions/ – https://support.google.com/webmasters/answer/79812?hl=en

Hope this help.
Thanks!

Hi

You can check the file which have child theme support in our documentation: https://forum.tagdiv.com/the-child-theme-support-tutorial/
If you use child theme for files customizations it’s a good practice to check update_log.txt file for each update and see what files had been modified so if those specific files are used in the child theme you will have to check your customizations to not break the functionality of the theme.

Thanks!

Hi

First of all your site is set to display the latest article not a static page. If you want to change that go at Settings > Readings and chose a static page to be displayed as front page: http://screencast.com/t/VSDcbdz7tP If you want to change the post template for the blog page, that can be done from theme panel > template settings: http://screencast.com/t/4p9bgL2DAS
Also you can check our documentation for more information about page templates and how to personalize the homepage: https://forum.tagdiv.com/homepage-how-to-build-and-set-it/ – https://forum.tagdiv.com/page-templates-2/
We also have some video tutorials on our Youtube channel like this one: https://www.youtube.com/watch?v=TUdVeZ1pbuc&list=PL6CsDkMaejhpWFcFNOIDfdp5nIT0NbUbj&index=1
Hope this help and if you need further instructions please let us know.

Thanks!