Hi

I’ve checked the comment functionality with Internet Explorer and the page load fine on my side if I post a comment, so you can try to deactivate all plugins, except Visual Composer and test again.
Regarding the Microsoft Edge Browser we didn’t do any test but I’ve added this on our list and will test it as soon as possible.

Thanks!

• This reply was modified 10 years by Andrei L..
• This reply was modified 10 years by Andrei L..

Hi

Try to increase the memory allocated to php in wp-config.php file, here it’s a guide regrading this
http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP If you still get this behavior also test this by disabling all plugins.

Let me know how it goes!

Thanks!

Hi

To open the source name and source url in new tabs you need to add target="_blank" attribute in td_module_single_base.php file like here: http://screencast.com/t/2FLhtsBih

Let me know how it goes!

Thanks!

Hi

Replace the code from comments.php file: http://screencast.com/t/UuUF5GOs5PHj with this one: http://pastebin.com/grg6ikva – http://screencast.com/t/Ge6kOvbiFE

Thanks!

Hi

Please follow this link to add a new .woff file: http://screencast.com/t/xMMPzH5lQ – http://screencast.com/t/sg3yg57hEPS

Thanks!

Hi

Please check this topic: https://forum.tagdiv.com/topic/wp-booster-error-6/#post-62185 I’ve posted a solution regarding this error.
Also you can check this topic for more details about speed booster incompatibilities and how to keep it always enabled: https://forum.tagdiv.com/topic/speed-booster-v4-1-disabled/

Thanks!

Hi

Please make sure you clearer all caches, purge the cdn files, also deactivate all plugins and test again. Also try to save the permalinks: http://screencast.com/t/OxdrL6aat You can test this with a default WP theme.

Let me know how it goes and if you still have this issue send an email at contact@tagdiv.com and provide wp-access and we will check this issue.

Thanks!

Hi

The theme uses the old api from vimeo to get the thumbs sizes and the titles for the video from playlist. That api won’t allow getting any information from private videos. Getting information about private videos requires the use of new api from vimeo, and also implementing the OAuth authentication system. Those changes involve custom work and unfortunately we cannot offer it as we work hard on the development, updates, fixes and support. My advice it’s to look for a professional developer from sites like http://studio.envato.com/ to do it for you as involve good coding skills.

Thanks!

Hi

The theme has his own implementation regarding the lazy load feature. Testing these plugins with the theme requires lot of time and resources, because you have to combine their functionality with the one present in the theme. This can be a very difficult process, depending by the way plugin has been written.
My advice is to look for a developer to help you with the new implementation of lazy load feature, as require good coding skills and it’s not an easy task.

Thanks!

Hi

Try this custom css to move down the “Post Comment” button: http://screencast.com/t/Ba2tXbcz

.comments .form-submit{
margin-top: 15px!important;
}

You can modify the margin values as you like. Let me know how it goes and if you still need assistance on this please provide a link and more details so I can inspect this closer.

Thanks!

Hi

You can hide the author name from theme panel > post settings: http://screencast.com/t/kkKTM0OlDpX but in that case the author name will be hided and from post content: http://screencast.com/t/n5AbWr0mG5H
If you want to hide it only from page content try this custom css in theme panel > custom css:

.page .td-post-author-name{
display: none
}

Let me know how ti goes and provide more details if you still need assistance on this.

Thanks!

Hi

Please send an email at contact@tagdiv.com with a link to this topic and we will provide further instructions.

Thanks for the message!

Hi

You can use media queries to hide the ads on smaller screen like here:

@media (max-width: 1021px){
.example {
display: none;
}
}

You need to target the specific classes for your ad, and also set the resolution where you want to hide the ad. Keeping the current resolution the ad will be hidden on screens smaller than 1021 px width.

If you can’t manage to do this on your own we advise you to turn to a freelancer to help you do ti as we cannot provide customization services at the moment. Sorry!
Hope this helps!

Thanks for the message!

Hi

The theme doesn’t have an option to display the shares number. You can try a plugin with a similar functionality, I found here some related information: http://designscrazed.org/wordpress-social-counter-plugins/ – http://blogpros.com/blog/2015/05/the-5-best-wordpress-share-counter-plugins
Please note that we didn’t tested any of those plugins so I can’t say which of them will work best, but you can try and use the one that suits you best.

Other way would be to implement the fb share button yourself using the same method used for the linkedin share button here: https://forum.tagdiv.com/add-a-new-linkedin-button/

Hope this helps!

Thanks!

Hi Alma, Healthills,

You can chose the grid’s style from big grid settings in Visual Composer: http://screencast.com/t/pZgc5OGXXaB Notice that we added the new grids in version 2.1 of the theme, so make sure you use unless that version, otherwise try to update the theme at the current version available on themeforest which it’s v 2.2. Also check in Visual Composer settings if all blocks are selected: http://screencast.com/t/GkdCIwWZ

Thanks!

Hi

The page you indicated have a full width layout, split in two colons in Visual Composer as you can see here: http://screencast.com/t/kIpVGmepv2 – http://screencast.com/t/8Q02Eg6a6

Hope this help, but if you still need assistance on this pleas provide more details.

Thanks!

Hi

I’ve checked your site and the big grid it’s displayed fine now: http://screencast.com/t/CmxmterX Please provide more details or a specific link if you still have this issue.

Thanks!

Hi

Please provide more details and a screen from theme panel pointing the way you set the logo, so I can duplicate the situation on my side and test this.

Thanks!

Hi

The theme doesn’t have an option to apply different filter for Visual Composer blocks, to have for example in big grid on first module on the left one filter and on the other ones, another filter. You will need custom modification in theme’s core files to achieve that functionality. This modification involve custom work and unfortunately we cannot offer it, as we work hard on the development, updates, fixes and support, but you can always get a freelancer from sites like: http://studio.envato.com/ to do it for you.

Thanks for the message!

Buna

Multumesc pentru sugestie, am adaugat-o pe lista noastra de si vom tine cont te ea in cazul in care vom decide sa adagam functionalitati noi pentru sistemul de share in viitoarele update-uri ale temei.
Tema nu are o optiune sa afisese pe pagini butoanele de share disponobile pe posturi, pentru a le afisa ai nevoie de modificai in codul temei.
Folosind div-urile temei poti ascunde si alte tipuri de ad-uri, doar ca vor fi ascunse nu dezactivate, in functie de device, ai nevoie sa folosesti si custom css similar cu solutia oferita aici: https://forum.tagdiv.com/topic/show-non-google-ads-without-modifying-code/#post-58324 Pentru Newsmag trebuie folosit acest css:

@media (max-width: 1023px) and (min-width: 768px) { 
td-rec-hide-on-tp  {
display: none;
}
}
@media (max-width: 767px){
.td-rec-hide-on-p {
display: none;
}
}

@media (min-width: 1024px) {
.td-rec-hide-on-m {
display: none;
}
}

Multumesc!

Hi

1. To obtain a similar layout for the gallery as we have in the indicated post, you need to create a two colons gallery in post editor by using a sidebar for that post: http://screencast.com/t/BXNR8bHPLq – http://screencast.com/t/Ps40jrIea9 Result should be like here: http://screencast.com/t/y4NFbLalhad2

2. You can use a single image block from Visual Composer to add an image like that on the post/page: http://screencast.com/t/NC8FFAYB – http://screencast.com/t/oZ4eYB0N6XZ

Let me know if you need additional assistance on this and if so please provide more details.

Thanks!

Hi

The current theme’s version it’s tested with Visual Composer plugin and works fine. Also I’ve checked your site and noticed that you’re using a very old version of the theme, so my recommendation it’s to update it at the current version which is V 2.2 available on themeforest. Before start the update please do a full backup to your database: https://codex.wordpress.org/Backing_Up_Your_Database Also make sure you clear all caches purge cdn files if you’re using and update the plugins from the package.
Notice that if you made any customization in theme’s files will be lost, also it’s possible that some widgets must be recreated.

If you still need assistance on this please send an email at contact@tagdiv.com and provide wp-access, and we will get back with an answer as soon as possible.

Thanks!

Hi

!. I am not sure what effect you want to obtain, please provide more specific details or an image pointing that effect.
2. Try this custom css in theme panel > custom css: http://screencast.com/t/KOlwsSjl

.page-nav-post a:last-child{
float: right;
}

3. Try this custom css: http://screencast.com/t/Bzfbw5YLr3Z

.td-icon-menu-right:before {
position: relative;
top: -4px;
left: 4px;
float: right;
}

.td-icon-menu-left:before {
position: relative;
right: 4px;
}

4. To display the pagination above the article button add you need to remove the the ad from post content: http://screencast.com/t/PWgzx852 then place the ad after the pagination function in posts’s template file, like this: http://screencast.com/t/pgCbyqSPF You can use the do_shortcode(' ') function and insert the ad shortcode from VC: http://screencast.com/t/W4SFKPnoShn – http://screencast.com/t/lqaJxdVdMee in every post template files coresponding for the post templetes used.

5. I found an image below your article bottom ad which create that blank space http://screencast.com/t/5RAdn7ht07Z I am not sure why appear there, but seems to be added by the above ads so you should check if the ad code it’s valid.

Thanks!

Hi

Sorry for that, I pointed the wrong files, please try to modify this files: http://screencast.com/t/cVyMuqnhe – http://screencast.com/t/yFPwpW5rMfG Also try this custom css if you want to change the excerpt color: http://screencast.com/t/gcSt2Es2

.td_block_big_grid_6 .td-excerpt{
color: #FFFCFC!important;
}

Let me know how it goes!

Thanks!

Hi

The post you indicated uses a custom pagination, you can find more details about post with pagination in our documentation: https://forum.tagdiv.com/post-with-pagination/ Notice that the theme’s pagination it’s different from the one present in the above article, so you may need custom modification if you want to duplicate it on your post. For similar result you can also use theme’s smart list features, here is a guide about how can be used: https://forum.tagdiv.com/smart-list/

Thanks!

• This reply was modified 10 years by Andrei L..