Hi

To add new sharing icons you will have to edit theme’s core files. First you have to edit td_social_icons.php and add new icons as key => value pairs: http://screencast.com/t/kno5DLzn
Next you have to edit style.css file and add new classes and style for new icons. You should name your new classes like this: td-icon-icon_name and replace icon_bane with the key name set for the icon in indicated array.
Here is an example:

'wechat' => 'WeChat' will be the pair in array.
td-icon-wechat will be the css class for this new network.

This is a complex task which require some coding skills in order to be achieved. We can’t offer customization services at the moment so if you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you.

Thanks!

Hi

I’ve checked your site and noticed that you’re child theme. Please check the customization from child theme and make sure that they don’t affect main theme’s functionality. You can also try to deactivate it, clear all caches then test again.
Search button works fine on my side: http://screencast.com/t/UECIbMLev If you have an issue related with it provide more detail so I can inspect it closer and get back to you with a more accurate answer.
I’ve also fond some error’s in browser’s console which are related with mixed content served from HTTP to HTTPS: http://screencast.com/t/PzJK7gJ1 You can try this solution, in most cases it worked fine: http://webmasters.stackexchange.com/questions/71630/font-blocked-from-loading-by-cross-origin-resource-sharing-policy-no-access-co

Thanks!

Hi

I’ve test the site on both Chrome and Firefox browsers and the ad is displayed fine on my end. I’ve also checked in incognito mode on both browsers but didn’t encountered any issue.
I am not sure why this happens on your side but you could try to access the site from different devices and check if the problem persist. Also if there is a specific configuration which should be followed in order to replicate the situation on our side let us know and we will check again.

Thanks!

Hi

I’ve tested the code you provided on my side and didn’t got any issues with it. The page it’s displayed fine and anchor links work well. I am not sure why the page these links do not work as well on your site but you can try to deactivate all plugins except Visual Composer, clear all caches. purge cdn files if you’re using then test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Hi

Please make sure that your server meets the requirements specified in our documentation: https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ and also check if the parameters from system status have the values indicated here: https://forum.tagdiv.com/system-status-parameters-guide/

From our reports the theme requires more resources when on the page are loaded blocks which uses ajax pagination. When one of next/prev or load more buttons are clicked the theme make a request at admin-ajax.php file and the server must handle more requests.
Also there are many factors which can influence how your server handle the site. Try to configure the site in a very simple way so the queries number to be as low as possible. Try deactivate all plugin except Visual Composer, clear all caches, purge cdn files if you’re using then check for a period of time how site is running.
We also recommend to use a plugin for cache. The theme is tested and works fine with WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/ You could also use a cdn service and mysql query cache for a better optimizations and fewer queries: https://forum.tagdiv.com/cloudflare-cdn/ – http://dev.mysql.com/doc/refman/5.7/en/query-cache.html

I hope this helps!
Thanks!

Hi

The above code was intent to work with theme’s slide block. I have checked your site and didn’t found any slide. If you’re referring to a different element provide more detail about it and maybe I can help.

Thanks!

Hi

The indicated url no longer exist on your site, however googles still knows about it because the link it’s saved in cache: http://screencast.com/t/64I7PqVqXO It may take a while until google’s crawler will re-index your site but you can speed-up a bit this process following this link: https://support.google.com/webmasters/answer/6065812?hl=en

Hope this helps.
Thanks!

Hi

I’ve checked your site and the image is displayed to the proper values as can be seen here: http://screencast.com/t/xxJnXWfqZp If you still have this issue please provide more detail about it so I can duplicate it on my side and get back to you with a more accurate answer.

Thanks!
Andrei L tagDiv!

Hi

The theme counts post views only when is active. If you published a post five days ago and our theme was installed yesterday the views from first three days won’t be counted. However Jetpack will count all views no matter what theme is active.

Thanks!

Hi

We didn’t included V 4.12 in theme’s path yet. This new version is in testing and after all tests are made we will update the theme and will included it in the path.

Thanks!

Hi

Thank you for your kind words. We do our best to offer high quality themes and best support for our customers.

Try tis css: http://screencast.com/t/H8IHVyTkYYq

.td_module_slide {
border-bottom: 5px solid red;
}

Just change the color and border’s height value as you need.
Thanks!

Hi

Bogdan replied you via dashboard.
Thanks!

Hi

I’ve checked your site and social icons from top menu seems to be displayed fine: http://screencast.com/t/uxiz28bIYh If this is not the desired result please provide more details about what you’re trying to do and maybe I can help.

Thanks!

Hi

We didn’t included V 4.12 in theme’s path yet. Currently we test this version of VC and if will work fine with the theme will be included in its path.

Thanks!

Hi

Please provide your site url so I can have a closer look at this issue.
Thanks!

Hi

Try this css: http://screencast.com/t/uGBmQMjscvdW

@media (max-width: 767px) {
.td-weather-top-widget, .td_data_time, .td-header-sp-top-widget {
display: none!important;
}
}

Thanks!

Hi

To achieve the desired result you’ll need to create a new post template which will include in post’s html structure the indicated elements. To build a new post template can be used theme’s API: https://forum.tagdiv.com/api-single-template-introduction/
This is a very complex task which require lots of customizations and tests in order to be achieved. Unfortunately we cannot offer custom work at the moment. We would have gladly made it for you but we are a small team and we are working very hard on the development, updates, fixes and support. If you really need this and you’re not aware of the steps that must be taken in this regard my advice is to look for a developer who can help you with implementation.

Thanks!

Hi

To add read more or block 11 you have to edit td_module_10.php file like here: http://screencast.com/t/njpr9mQSI – http://screencast.com/t/IM6rdJr6

Thanks!

Hi

Try this css in theme panel > custom code > custom css: http://screencast.com/t/DM8jfuJH

@media (max-width: 767px) {
.td-header-top-menu {
display: block;
}
.top-bar-style-1 .td-header-sp-top-widget {
float: none;
display: table;
margin-left: auto;
margin-right: auto;
}
}

Thanks!

Hi

When the theme is updated any custom modification made in its files will be lost so you will have to re-add them again. Also our theme was not tested with any minification plugin and we can’t say for sure if these plugin will affect its functionality.

Thanks!

Hi

I’ve checked your site and mobile menu works fine on my side: http://screencast.com/t/KmCimojOyn Id you still have this issue try to deactivate all plugin except Visual Composer, clear all caches, purge cdn files if you’re using then test again.

Let me know how it goes.
Thanks!

Hi

Make sure you’re using the child theme included in theme’s path and also make sure that the child theme is the theme which is active in dashboard.
Thanks!

Hi

Please provide your site url so I can have a closer look and get back to you with a more accurate answer.
Thanks!

Hi

This behavior appear in almost any case when the page load take a bit more time or Speed Booster plugin is used. Also I’ve noticed that you’re using some minifictions and the css from theme panel it’s loaded at page bottom aster all other resources are requested. Try to paste the indicated code in style.css as I’ve indicated above, clear all caches then test again.

Thanks!

Hi

We removed smooth scroll from the theme so there is not a dis-functionality from Visual Composer. I am not sure why the header disappear after the page goes to anchor the anchor link as I’ve test this on my side and it works fine.
Please provide the shortcode from Visual Composer via http://pastebin.com/ so I can have a closer look and maybe I can helps.

Thanks!