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I love to drive fast cars and to play Need for Speed! I enjoy to help customers tweak their websites for high performance! I’m a proud member of the tagDiv support team!
Andrei L.
tagDiv Member

Hi

Please provide your site url so I can have a closer look and get back to you with a more accurate answer.
Thanks!

Andrei L.
tagDiv Member

HI

Please provide the site url so I can have a closer look at this issue.
Thanks!

Andrei L.
tagDiv Member

Hi

Relate article block wasn’t intent to be displayed in sidebar and to achieve that you’ll need some customizations in theme’s core files. This is a complex task which requires lots of customizations and tests in order to be achieved. Unfortunately we can’t offer custom work at the moment so if you need this and you’re not aware of the steps you need to take in this regard my advice is to look for someone who can help you with implementation or hire a developer from sites like https://studio.envato.com/

Thanks!

Andrei L.
tagDiv Member

Hi

There is not a general list with images which will be best to use. Basically you have to use images which are at least by thumb’s size where they will be used. For example smart list 1 use a thumb by 640×0 px when the post have sidebar. In this case the mage used in that smart-list should have at least 640px width.
The list with all thumbs used by the theme and where are they used can be found here: http://screencast.com/t/7aH1t2Wt

I hope this helps.
Thanks!

Andrei L.
tagDiv Member

Hi

It doesn’t matter how you update the theme, its settings will remain the same as they are saved in database, not in theme’s php files. And yes the customizatiopns made in php files will be lost so you will; have to re-add them again.

Hope this helps!
Thanks!

Andrei L.
tagDiv Member

HI

Try this css in theme panel > custom code > custom css: http://screencast.com/t/5dxjYZCbe1

.td-header-sp-top-widget {
float: right!important;
}

Thanks!

Andrei L.
tagDiv Member

Hi

Each sidebar can be edited from Appearance > Widgets: http://screencast.com/t/hfbXC1qhw You can drag and drop elements there.

Let me know if you need further assistance on this.
Thanks!

Andrei L.
tagDiv Member

Hi

Try this css:

.td-subfooter-menu li{
border-right: 2px solid #ff823a;
}
.td-subfooter-menu li:last-child{
border-right: 0;
}

Let me know how it goes.
Thanks

Andrei L.
tagDiv Member

Hi

The code works fine on my end. Make sure you clear all caches after the css is added in theme panel then test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

We didn’t included V 4.12 in theme’s path yet. Currently we test the new version and when all it’s ready will be included in theme’s path.

Thanks!

Andrei L.
tagDiv Member

Hi

You have to use a function which get post’s url. In wordpress this can be done using get_author_posts_url(): https://codex.wordpress.org/Function_Reference/get_author_posts_url

Hope this helps.
Thanks!

Andrei L.
tagDiv Member

Hi

You can achieve that by adding this line of code in td_category_template.php file: http://screencast.com/t/W2DHGseBinhttp://screencast.com/t/ElnLpV5m

$buffy .= '<li class="entry-category"><a ' . $td_css_inline->get_inline_css() . ' class="' . $class . '" href="' . get_category_link($this->current_category_obj->cat_ID) . '">' . $this->current_category_obj->name . '</a></li>';

Thanks!

  • This reply was modified 10 years by Andrei L..
Andrei L.
tagDiv Member

Hi

I’ve checked your site and noticed that you’re using an older them’s version. Try to update the theme at V 3.0 which is available in themeforet: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ clear all caches, deactivate the child theme then test again.

Let me know how it goes.
Thanks!

Andrei L.
tagDiv Member

Hi

I’ve replied you via email.
Thanks!

Andrei L.
tagDiv Member

Hi

Try to deactivate all plugin except Visual Composer, clear all caches, purge cdn files if you’re using then test the site again. If you’re using child theme make sure that it does not affect main theme’s functionality, you can also test the site without it.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com and provide wp-admin and ftp access so we can have a closer look, also include a link to this topic.

Thanks!

Andrei L.
tagDiv Member

Hi

Please provide your site url so I can have a closer look at this issue.
Thanks!

Andrei L.
tagDiv Member

Hi

We didn’t tested the theme or the plugins included in its path with php 7 and we don’t recommend its usage. From our reports the theme works fine with php 7 but because is not tested with it we can’t recommend it.

Thanks!

Andrei L.
tagDiv Member

Hi

Have you made in changes in theme’s core files? If so you will have to keep track your changes and after the update it’s made re-add them in new files. If you didn’t made changes in theme’s files then you can’t update without any risks. Theme’s settings are saved in database not in theme’s files so they won’t be lost during the update.
However as a security measure make sure you do a full backup to your current wp-install and the database: https://codex.wordpress.org/WordPress_Backups

Hope this helps.
Thanks!

Andrei L.
tagDiv Member

Hi

The theme doers not control the action of these buttons, it only generate the links for them. The Like/Tweet action is set by buttons origins, by this I mean the scripts from Facebook and Twitter. To achieve the desired result you’ll need a similar implementation with the one we use in Social Counter.
This is a complex task which require some customizations in theme’s code. We can’t offer customization services at the moment so if you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you.

Thanks!

Andrei L.
tagDiv Member

Hi

I assume that you’re referring at the margin issue. if so use this css in theme panel > custom code > custom css to correct it: http://screencast.com/t/B6xlRN3sBE

.single .vc_row{
margin-left: 0;
}

Let me know how it goes.
Thanks!

Andrei L.
tagDiv Member

Hi

Our theme require a higher value for max_execution_time directive. Please follow this links and set those parameters to indicated values: https://forum.tagdiv.com/system-status-parameters-guide/ clear all caches then test again.

Thanks!

Andrei L.
tagDiv Member

Hi

I’ve checked your site and boticed that you’re using am older version of the theme. After WordPress updated at V 4.5 there appeared a jQuery conflict in our theme, also older version of VC won’t work with it. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at current version available on themeforest, V 3.0, also update Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.

I hope this helps.
Thanks!

Andrei L.
tagDiv Member

Hi

Each demo have its own style and to combine theme in most cases you’ll need a bit of custom css. For example the color for block’s title can be set from Visual Composer for each black but to have the same padding you’ll need this custom css: http://screencast.com/t/JaOfk9HUY9Kxhttp://screencast.com/t/kmQgh01r1m3

.block-title span, .td-medicine .block-title label {
padding: 7px 14px;
}

Thanks!

Andrei L.
tagDiv Member

Hi

Please make sure that you’re using V 3.0 of Newsmag theme as Scandal demo it’s available only with that version.
Thanks!

Andrei L.
tagDiv Member

Hi

That delay appears because when the page it’s loaded first time is requested the style from style.css file then the one from theme panel. A possible solution to avoid that delay would be to insert all css generated by the theme in style.css. To do that you’ll have to locate the custom css in page’s source, copy it and paste it in style.css. However in your case this won’t be an easy task because page’s source is minified and it’s hard to find that code. Currently you have this code generated in theme panel: http://pastebin.com/VnAmUDPH so try to paste in style.css file then test again. If you will make some changes in theme’s options you will have to update the code.

Thanks!

Andrei L.
tagDiv Member

Hi

Unfortunately theme’s blocks don’t have an option which filter posts by theirs format. An alternative would be to add a new category for posts, like Video or Standard, and filter posts by these categories.

Thanks!

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