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tagDiv Member
I love to drive fast cars and to play Need for Speed! I enjoy to help customers tweak their websites for high performance! I’m a proud member of the tagDiv support team!
Andrei L.
tagDiv Member

Hi

To increase the subcategories number displayed in mega menu just increase this value: http://screencast.com/t/27rexqkeMM

Let me know how it goes!
Thanks!

Andrei L.
tagDiv Member

Hi

You can achieve that by editing td_category_template.php file like here: http://screencast.com/t/NKIB4diyLhttp://screencast.com/t/Cx9Ga4ZR1UH9

$buffy .= '<li class="entry-category" style="font-size: 13px"> CATEGORY </li>';

Thanks!

Andrei L.
tagDiv Member

Hi

Please make sure that you’re using V 3.0 of Newsmag theme and also check if Social Counter it’s update at v 4.1 which is included in theme’s path, clear all caches then test again.
Let us know how it goes and if the problem persist please address us via email at contact@tagdiv.com including a link to this conversation and also give us wp-access so we can have a closer look.

Thanks!

Andrei L.
tagDiv Member

Hi

Yes it is possible to remove the date only from homepage, To do that replace the previous css with this one:

.home .td_block_4 .td-post-date, .home .td_block_4 .td-post-author-name span{
display: none;
}

To remove the date from slider use this css:

.home .td-theme-slider .td-post-date, .home .slide-meta-author .td-post-author-name span{
display: none;
}

The code it’s made for homepage but is you want to use it for all site just remove .home class.
Thanks!

Andrei L.
tagDiv Member

Hi

I’ve checked your site and mega menu page works fine now: http://screencast.com/t/OoSbJbpUTWr
If you still have this issue please provide more detail about it and I will get back to you in shortest time.

Thanks!

Andrei L.
tagDiv Member

Hi

I’ve checked your site on mobile and it works fine on my end. I didn’t encountered any issue with page’s load. If you still have this issue try to deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using then test the site again.

Let me know how it goes.
Thanks!

Andrei L.
tagDiv Member

Hi

I’ve replied you via email!
Thanks!

Andrei L.
tagDiv Member

Hi

By default the theme does not check if there are any posts to be displayed in a block. Unfortunately I can’t provide a solution now as this is a complex task and we have to do some investigations on this. However I’ve added this on our todo list and when the time comes developers will consider it. This may take some time because we have a long implementation list and we take them one by one.

Thanks!

Andrei L.
tagDiv Member

Hi

Please provide your site url so I can have a closer look at this issue.
Thanks!

Andrei L.
tagDiv Member

Hi

You can display the content from page-builder after module 15 by editing page-pagebuilder-latest.php file. Basically you have to insert inside do_shortode function the content which you want it be displayed after module 15. Here is an example: http://screencast.com/t/tqHqSS0HEBOa

I hope this helps.
Thanks!

Andrei L.
tagDiv Member

Hi

I’ve checked your site and the sticky sidebar works fine on IE 11. If you still have this issue try to deactivate all plugins except Visual Composer, clear all caches including browser’s cache then test again.

Let me know how it goes.
Thanks!

Andrei L.
tagDiv Member

Hi

Try this css ion theme panel > custom code > custom css: http://screencast.com/t/BhEC0iolM

.td_block_11 .td_module_10 .td-excerpt {
border-top: 1px solid #ff823a;
}

Thanks!

Andrei L.
tagDiv Member

Hi

Please provide your site url so I can have a closer look and get back to you with a more accurate answer.
Thanks!

Andrei L.
tagDiv Member

Hi

I’ve removed your credential as this is a public forum and any member can see them.

I am not really sure what layout you’re trying to achieve for menu so please provide more detail about this, also a screen pointing the desired result would help.

Use this css in theme panel > custom code > custom css to make a white background for excerpts:

.home .td-excerpt {
background-color: white;
}

To hide whatsapp button use this code:

.td-social-whatsapp{
display: none!important;
}

Thanks!

Andrei L.
tagDiv Member

Hi

Try this css as example:

.menu-item-abc a {
color: #AD2929 !important;
}
.menu-item-abc a:hover {
color: green!important;
}

You will have to replace the abc with the numerical id of menu item.
Thanks!

Andrei L.
tagDiv Member

Hi

Please provide your site url so we can have a closer look to this issue and we will get back to you Tuesday.
Thanks!

Andrei L.
tagDiv Member

Hi

Leverage browser cache won’t comperes images, it only comperes resources like css/js/html. To optimize the images follow the above guide and also you could try a lower compression for them. You could also check these tutorials to optimize the images: https://premium.wpmudev.org/blog/fix-jpeg-compression/http://www.wpbeginner.com/beginners-guide/speed-wordpress-save-images-optimized-web/

Thanks!

Andrei L.
tagDiv Member

Hi

The mobile theme displays on homepage three posts from Featured category then all other posts from the newest to oldest. There shouldn’t be any repetition so try to deactivate all plugins, clear all caches then test the site again.
Let us know how it goes and if the problem persist please provide your site url so we can have a closer look and we will get back to you Tuesday.

Thanks!

Andrei L.
tagDiv Member

Hi

It depends where you want to place your iframe. If you want it inside post/page content this can be done from wordpress editor: http://screencast.com/t/oXTLy8uLu If you want to add it outside the post/page content added in wp-editor you’ll have to edit the file which generate that part and include your iframe there.
Please provide more specif detail about what you’re trying to do so we can get back to you with a more accurate answer.

Thanks!

Andrei L.
tagDiv Member

Hi

Try to deactivate all plugins except Visual Composer, clear all caches then test again.
Let us know how it goes and if the problem persist please provide your site url so we can have a closer look and we will get back to you Tuesday.

Thanks!

Andrei L.
tagDiv Member

Hi

Yes you can follow the above steps to update the theme. However as a security measure make sure you do a full backup to your current wp-install: https://codex.wordpress.org/WordPress_Backups

Thanks!

Andrei L.
tagDiv Member

Hi

Thanks for your suggestion. I’ve added it on our list and when the time comes developers will consider it. However this may take a while because we have a long list with feature requests and we have to take them one by one.

Thanks!

Andrei L.
tagDiv Member

Hi

Have you updated the theme at V 7.1.1 which is available on themeforest? When the theme is updated it’s settings shouldn’t be affected as they are stored in database. Please follow our documentation to update the theme: https://forum.tagdiv.com/how-to-update-the-theme-2/ Also before the update process deactivate ll plugin except Visual Composer, clear all caches, deactivate the child theme if you’re using then run the update.

Let us know if you still need assistance on this.
Thanks!

Andrei L.
tagDiv Member

Hi

We’re sorry for this bad experience you encounter using Firefox browser.
Please address us via email at contact@tagdiv.com including a link to this conversation and we will try to find a solution in shortest time possible. We have a day off Monday so only Tuesday can get back to you.
I’ve also added this on our list and in next period of time will make some additional tests and will try to find a fix for this issue.

Thanks for your understanding and again sorry for this inconveniences!

Andrei L.
tagDiv Member

Hi

Are you trying to achieve something like this: http://screencast.com/t/4A07Qiv8so If so you have to edit the row like here: http://screencast.com/t/F03rnImlMhttp://screencast.com/t/3kCUlQZ34Zt
For category pages you can set a background image or background color from theme panel > categories: http://screencast.com/t/PhmnuEzVjkN

Thanks!

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