Hi

I’ve checked your site and noticed that the images used for module 16 are not cut at the right sizes, that’s why the page layout it’s affected. Try to regenerate your thumbnails following this guide: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thanks!

Hi

Usually the theme should save the settings instantly so if it take to much time it could be due to a memory issue. Please check if the parameters from system status have the values indicated in our documentation: https://forum.tagdiv.com/system-status-parameters-guide/ then test again.

Hope this helps.
Thanks!

Hi

We certainly plan to extend the theme features in the future updates. I’ve added your suggestion on our list and when the time comes our developers will consider it. This may take some time because we have a long implementation list and we take them one by one.

Thanks for your suggestion, have a nice day.

Hi

This usually happens because of lazy load animation which’s script conflicts whit some of your installed plugins. Try to deactivate all plugins except Visual Composer, clear all caches then test again. Also try to deactivate lazy load animation from theme panel > template settings: http://screencast.com/t/W0tkTFrN3d

Let u know how it goes and if you still can’t manage to solve this please provide your site url so we can have a closer look.
Thanks!

Hi

The embed for featured videos it’s a bit different then for normal videos from post content. The link it’s rendered in td_video_support.php file: http://screencast.com/t/VVQ6kD75 so you can try to change the current implementation and adapt it to accepts a link from a shortcode.
This is a complex task which require many customizations and tests in order to be achieved.
We can’t offer customization services at the moment so if you still need guidance on this or you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you.

Thanks for your understanding!

Hi

Thanks for letting us know about this. However in V 7.0.1 which is available on themeforest the sharing for google+ works fine: http://screencast.com/t/VSJ5pAc0
I will forward this to theme’s developers and they will inspect it to check if there is something wrong with the code.

Thanks!

Hi

Unfortunately we can’t provide a solution for the moment as current implementation for theme’s grid does not allow displaying a list of submenus longer then page height.
We will change this implementation in next theme update but for the moment a solution would be to add some content on the page so its height to be higher.

Thanks!

Hi

Thanks @ptnorman for your help. Indeed there are required script tags for google analitycs code. We will change this implementation in next theme’s updates so that scripts to be added automatically.

@Diorama sorry for this inconveniences, we sill fix this issue in shortest time possible. If you need further assistance regarding the theme please let us know and will gt back to you in shortest time possible.

Thanks!

Hi

V 2.3.7 it’s available on themeforest and can be found at download section. Here you can check our documentation for more detail about the update process: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/

Thanks!

Hi

The above solution works fine but you have to do the steps in a very precise order. Firs make sure you edit the right file, then move the indicated php code and finally apply last css code.
My example refers to post template 5 but if you’re using different post templates you have to modify the files corresponding with them.

Thanks!

Hi

Please provide your site url so I can have a closer look at this issue.
Thanks!

Hi

I’ve made a search in google and the word Home dos not appear in SERP: http://screencast.com/t/lqvul0ghrC To control the information displayed by google in its search results you have to use a plugin like SEO by Yoas as the theme cannot control them.

Thanks!

Hi

After WordPress updated at V 4.5 there appeared a jQuery conflict in our theme, also older version of VC won’t work with it. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at current version available on themeforest, also update Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.

I hope this helps.
Thanks!

Hi

It seems that you’re using V 4.9 of Visual Composer. After WordPress released V 4.5 that version of Visual Composer had some issues and will not work fine. Try to update Visual Compose plugin at V 4.11.2 which is included in theme’s path https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ clear all caches then test again.

Let me know how it goes.
Thanks!

Hi

Replied you here: https://forum.tagdiv.com/topic/ads-option/
Thanks!

Hi

The theme is tested and works fine with google ads. I am not sure why this happens but you can try to deactivate all plugin except Visual Composer, clear all caches then test again. Also you can check if in browser’s console appear some error relate with the theme while you’re saving the settings.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Hi

We certainly plan to extend the theme features in the future updates and adding more social networks is one of our priorities. I’ve added your suggestion on our list and when the time comes our developers will consider it. This may take some time because we have a long implementation list and we take them one by one.

Thanks for your suggestion, have a nice day.

Hi

That was just an example value, you cal try a few smaller values and also try it with a stronger rule like here:

@media (max-width: 480px){
.td-main-menu-logo img {
max-width: 240px!important
}
}

Thanks!

Hi

@paty0323 I’ve checked your site and noticed that you’re using an older version of Visual Composer plugin: http://screencast.com/t/KdJA7uhS0P5 Try to update the plugin at V 4.11.2 which is included in theme’s path, clear all caches then test again.

@dodikmulyanto sorry for the delay but we don’t work on weekends.
I’ve replied you here: https://forum.tagdiv.com/topic/help-my-visual-composer-not-appear/#post-114135

Thanks!

Hi

Try to deactivate all plugin except Vistula Composer, clear all caches then test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Hi

When you’re using sidebar left the html structure of the page it’s a bit changed and there is no easy solution to display the sidebar after content on mobile. As can be seen in this example: http://screencast.com/t/vfnN4nHEY the sidebar comes before the page content and to load it differently for mobile are required some customization in page’s structure.
This is a complex task which require many customizations and tests in order to be achieved.
We can’t offer customization services at the moment so if you still need guidance on this or you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you.

Thanks for your understanding!

Hi

After WordPress updated at V 4.5 there appeared a jQuery conflict in our theme, also older version of VC won’t work with it. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at current version available on themeforest, also update Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.

I hope this helps.
Thanks!

Hi

1.You can use theme’s custom ad-spots to display your ad above the logo. First you have to place your ad-code in one of the available custom ads. Then you have to edit the file corresponding with header style used and add this code like here: http://screencast.com/t/C9xwScefN

I’ve used custom ad 1 as example for header style 7.

2 Add do_shortcode function in page-pagebuilder-latest.php file: http://screencast.com/t/egUxLLUCs http://screencast.com/t/8lHVlabaDs

Also you will need this css in theme panel > custom code > custom css:

.td-container.td-pb-article-list .td-container-border {
border-bottom: 1px solid #e6e6e6;
}

3. Unfortunately the theme does not have an option to add infinite scroll on posts. To achieve that you’ll need some customizations in theme’s core files. This is a complex task and I can’t provide a solution for the moment. If you need this and you’re not aware of the steps you need to take in this regard please consider hiring a developer to help you with implementation.

Try this css to hide the search cos:

.td-search-wrapper{
display: none;
}

Thanks!

Hi

I am not sure for what pages you want to add noindex tag so please provide more specific detail abort what you’re trying to do so I can insect it closer and get back t you with a more accurate answer.

Thanks!

Hi

Yes you can use the same license if you change the host but you keep the domain name.
Thanks!