Hi Vlad,

You already had the answers in the posts above.

The link to a post with a video can be found, for instance, here: https://letzbehealthy.com/comment-soccuper-durant-le-confinement/
or here: https://letzbehealthy.com/david-blondiau-a-le-vent-en-poupe/

Also, the picture of the issue (happening on real mobiles) can be found here: https://imgur.com/a/ns8f41g
This issue is reproducible from several mobiles and is therefore not mobile-specific. However, simply reducing the window from a desktop does not reproduce the issue.

Finally, I found that, when browsing from a mobile the above-mentioned pages, the error is displayed at first. However, if you request the browser to display the desktop version (function in Safari – iOS), the large black border disappears.

Disabling the different plugins does not help (especially those that could lead to this like WP Super Cache (tested plugin) and Autoptimize)…

So, the good news is that we figure out which was the origin of this break of our posts with a featured video: the use of Autoptimize and specifically one option for inline CSS. Mea culpa on our side. We simply disabled for now. However, I assume that we could still overcome this problem by excluding the specific cloud template from being CSS-optimized by Autoptimize, right?

In the meantime, we have another problem (not new): the featured video (again). The static image of the video (before clicking on it to load the video) has a large top border, and the bottom of the video is hidden. It only happens on mobile (although we do not use the mobile theme nor AMP). This phenomenon does not appear on a desktop while simply reducing the screen size (I mean, it happens but the website quickly readapts in 1/10th of second). See the photo here to understand the problem.

However, we tried modifying all parameters regarding CSS for the phone version but it did not change anything. Moreover, we tried by using a PRO cloud template dedicated to video, and the phenomenon is still present, so the problem is not to find on the COMPOSER side. Any solution? We tried playing with the THEME panel, and specifically in video settings, but still no solution.

Thank you

• This reply was modified 6 years by Arnaud.

Hi Calin,

We temporarily went back to 10.3.2. and we will try on a test server.

Best,

Just received the same email, although all my lights are green…

Do you realize some backups of your website using a plugin like Duplicator or alternatives?
If yes, you can set up a server environment on your own personal computer and import your website with your backup file and test in local. If you are on a Mac, you can use Local by Flywheel for instance. It does everything for you.

But if you don’t want to reinstall it and do not care about having a down time if you need to reinstall your website, just do a backup of your website and then try the update. If it works, no further action. If it does not work, just delete your website and then reinstall your saved package through SFTP.

Feel free.

Hi,
Which version do you use? Do you use Cloud Templates?

I would try on a test environment. Safer. If everything goes fine, just do the same on your real environment.

I ran some tests on Demos provided by TagDiv.
Newspaper Gossip Pro obtains a score of 40/70 while the default Newspaper Pro theme has an impressive speed around 7x/96. However, still some ajax calls, and a quite buzzy page… So, are some improvements made that are not standard? Did they manually modify CSS etc?

Hi Loano,

Nice AMP example you have. It looks quite nice on mobile!

I assume you use Cloud Templates for your different pages, categories, and posts. Am I right? However, when using cloud templates, I faced some constraints. Specifically, using Advanced Ads and image ads (not AdSense), I wanted to create ads displayed according to Categories & Language. This was not possible with cloud templates since they are not considered as categories per se…
So the trick was to use one template per category, and assign a different ad group… Painful, but this is the only trick I found so far. Any recommendation?
In the meantime, I assume it might lead to imperceptible improvements in speed as it does not run over 20 “If’s” (conditions) to display an ad. But normally imperceptible.

You have to activate the format of the thumbnails used in the Mobile version. Go to your theme panel > Block settings > Thumbs on Modules/Blocks.
Then, you may have to regenerate your thumbnails. To do so, use a plugin and it should be pretty straightforward.
Best,

Hi Neelesh,

You can change the colour of the different elements of your page by using custom CSS that you add in your Theme panel. To find which class or id to set, I recommend using the simple Element explorer available in your developer tools in your browser. Maybe there are other ways through your specific plugin, but I cannot say.

Regarding the redirection, it is a MailChimp feature that is not really related to the theme…

Create different Cloud Templates for your specific categories and then assign them through the theme panel.

Hi,
It’s indeed a problem, even more if you consider that TagDiv promotes the theme by announcing super fast websites (Google score of 98 on an Ad, if I remember well). Well… With which configuration then?

Regarding the AMP Plugin, I’ve indeed tried and found it quite limited. Specifically:

• We need to insert ads at specific locations. Do you know whether it is possible?
• How can we further customize the AMP version. I see for instance that you have a block of three articles on the top of your AMP website version. It is the standard way. However, the size of the thumbnails is not in line with our desktop version and we would be able to change it. So… either we play in the CSS file and risk to lose it after an update or…?

I also know that some developers provide an alternative to the official AMP plugin and they developed a theme dedicated to Newspaper: https://ampforwp.com/themes/newspaper/
Do you know about it?

Note that we also tried disabling all plugins (except TD) and the results are quite similar. In addition, we use HTTP2 and run on PHP 7.4. compiled in 64 bits.

WELL… Problem solved!

It was simply that, although the menu was sync across language, it was not set as a mega menu in the appearance > Menus > other language was not done. It had to be done manually.

Wishing you a wonderful weekend…

Hi Vlad,
I tried the following:

• Deactivating ALL plugins except tagDiv ones
• Making sure that all lights are green in the panel
• Adding a cache publing (as recommended: WP Super Cache)

In addition, I’m not using a child theme. The only workaround I found is to copy the code of the page produced by TagDiv and then create a new page. Then, it works perfectly fine… for the moment.
I read on this forum that this solution is not really a solution and that the problem sometimes come back. Any idea?

Thanks a lot