Hi, we managed to figure out the issue it was linked with just a page so don’t need to investigate.

Thanks

Hi Catlin,

we have investigated further and it looks as it was due to a plugin the problem. We have now deleted before upgrading and looks fine. If any issues I will let you know but that looks resolved for now. Thanks for your prompt feedback.

Simone

Hi Catlin,

sure, I am unable to send screenshots of the issue in the forum. Do you have an email I can contact you?

Also, what kind of settings do you need? We switched off all plugins and just let the theme on. We did that on a new site to test all was ok.

Thanks for letting me know

Thanks

• This reply was modified 4 years by bettingspin.

Our website is https://pennsylvaniasafebetting.com/ (now we have switched back to 7.4)

Hi,

same issue here. I have tried on a fresh site we have only Newsmag. As soon as upgraded to 8.0.13 (only one available at WPEngine hosting), the website break -> There has been a critical error on this website.

We tried to disable all plugins as it is a new site and still the problem is there until we switch back to 7.4 (only other option available).

Can you please advice?

Hi the issue did continue. We do believe it is a theme problem. Can you please investigate your end as it doesn’t seem linked only to our site?

Hi Calin,

we run some tests with the hosting provider (WPEngine) and also set up a staging site. We tried to deselect all plugins and the problem still it is there. Tracing back the issue it looks like it is related to the path: – the set MenuMinHeight – looks to be directly related to – /wp-content/plugins/td-composer/legacy/Newsmag/js/tagdiv_theme.min.js?ver=4.9.6

So there seem to be an issue with td-composer and the theme from what we can see. When we hit hard refresh the issue seems to disappear but it then comes back

Furthermore, we tried to deselect all plugins and change to a default theme and the issue disappeared.

So the issue seems to be related to the theme and maybe td-composer. Can you please look further into it and let us know?

Thanjs

we are running Newmag Version: 4.9.6

the workaround for this is to disable the mobile Theme plugin, make the changes to the Newsmag theme and re-able it. Than it works, but you might want to look into this conflict.

Hi, I have tried and there is a conflict with the theme setting and tagDiv Mobile Theme. When this plugin is set up, and you change setting like showing author post, etc. it doesn’t save the setting changes. Please can you look into this issue and let us know?

Hi, we are using WProcket as well and it is much much better than WP Supercache.

One problem we have found recently though is that after few hours if we don’t clean the cache the homepage instead of displaying the mobile editor version, it is showing the desktop version. If we clear the cache in Wprocket the problem disappear. Internal pages seems fine. Do you have experience similar issue and how can be resolved (apart from clearing cache frequently on Wprocket)?

Thanks

sorry ignore we found the problem it was due to lazyload of Smush Pro plugin. Disabled that, resolved the issue

It is fine it looks like it is working.

One suggestion for the future. Would be great to have the ability to select by page if to show the mobile editor or not. At the moment it is sitewide which is a bit restrictive as there are some functional pages that might need the desktop mode but you don’t want to slow the site down by switching off the mobile editor in all pages…

Cheers
Simone

Hi Catilin,

we tried again it might have been a problem of saving as it is now showing in the mobile version too.

Will try for the other pages and fingers crossed we will be able to keep the mobile version up as it is good!

Cheers
Simone

yes now it is working after saving the permalink again.

In regards to the page I have been told by support to test with ?/amp and that works too

Hi,

in fact it is not working on ANY posts or page since the update even if the AMP is enabled and it does display in the preview. The exact same pages were working before the recent newsmag update so there is an issue here. Those are some examples of pages affected:

https://toptradingplatforms.co.uk/2018/07/10/compare-top-10-brokers-in-the-uk/amp
https://bestbettingsites.online/new-betting-sites/amp

If you look them in preview they look fine but if you look at the URL above they going to 404 even if amp is correctly enabled and they show in AMP in the preview. Those pages were working in AMP before the update. We have several sites affected and getting google search consol flagging the issue as well as those AMP pages were working before.

Please let me know.
Simone

Hi Andrei,

yes, I have tried to deactivate W3 Cache and the problem has gone away. So there seem to be a conflict with the theme and W3 Cache following upgrade to 3.1. We didn’t had issues before. We might try to go to WP Super Cache then if it is the one supported by yourself.

Cheers
Simone

Hi, do you have an update on this? We had to disable W3 Cache altough not sure as it was working fine before the upgrade. Do you know if some particular setting could be conflicting and causing this error message with the theme?

Thanks

Please ignore, I have found how to remove it in the blocks setting. Thanks

same here. Are you releasing an upgrade? All images have gone