Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Please clear your browser cache. Or test from another browser.

Thanks.

Hello,

Please provide a link to your site so I can provide the proper code for the modification.

Thanks.

Hello,
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Please use this guide if you do not know how to disable plugin without wp-admin access:
http://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/
Thanks.

Hello,

the problems with amp have been fixed. A new package has been uploaded to envato. Please download the theme again. s for the lazyload of the icons, you can deactivate it from here: https://www.screencast.com/t/mPfDGqbw

Thank you!

Hello Diego,

There is no specific woocommerce element but you can use the woocommerce shortcodes inside a column text element. Here are the available shortcodes provided by the plugin:
https://docs.woocommerce.com/document/woocommerce-shortcodes/

Thank you!

@buddymantra

The icons on your site seem perfectly fine: https://www.screencast.com/t/pBc5BLA5iG3

Thanks.

Hello,

You can assign any at all page to the shop page. You can use woocommerce shortcodes on that page inside a column text widget. You can check a reference here:
https://docs.woocommerce.com/document/woocommerce-pages/

Thanks.

Hello,

You can use the page menu option which can be created in the tagdiv composer. https://forum.tagdiv.com/page-menu/
The travel label you exemplify is exactly a page menu.

Thanks

Yes we do plan to add new social icons in future updates. I cannot promise all these social networks will make it into the theme though.

Thanks.

Hello,

Please disable your multi-purpose plugin and delete it. Then install it again from the theme plugins section and clear all cache and reset cdn files. If you use a child theme please switch to your main theme.

Let us know how it goes.

Thank you!

Hello,

Please switch to the main theme if you use a child theme. If the issue is still there, please contact us via email at contact@tagdiv.com

Thank you!

Hello,

Please clear your browser cache and wordpress plugin cache as well as purge cdn files. The icon works just fine on our end: https://www.screencast.com/t/eL7bRDFfN

Thanks

Hello,

Sorry but our theme does not have any option to hide any content once logged in. You can maybe find a plugin that can offer such a functionality but I cannot recommend any as we have not tested such a plugin.

Thanks.

Hello,

The sections you want an author and date do not have them by default as a design choice. You can add them custom if you like.
Please add this css to the theme panel-> custom css box:
.td-big-grid-post.td-medium-thumb .td-big-grid-meta, .td-big-grid-post.td-small-thumb .td-big-grid-meta{
font-size: 11px;
}
And then add this code in these 2 files:
<span class="td-author-date">
<?php echo $this->get_author();?>
<?php echo $this->get_date();?>
</span>

https://www.screencast.com/t/9BsRigN2Zv

Thanks.

Hello,

Yes, if you simply hide post views with css, the sorting option will still count the numbers.

Thank you!

Hello,

Please check this topic: https://forum.tagdiv.com/topic/megan-menues/

Thank you!

Hello,

@Olya in the new update VK and linkedin are part of the social icons provided by the theme. The above method will not work anymore in the new version.

@buddymantra please clear your cache and purge cdn files. If you use a child theme please switch to the the default theme.

Thanks

Hello,

A 500 error can have a bunch of causes but in usual debuggin you would use such a guide: https://www.lifewire.com/500-internal-server-error-explained-2622938
Please access your files via ftp and try to rename the plugins folder and test again.

Thanks.

Hello,

Upon checking your site I see there are no more big fonts. If you change a font on desktop it will also affect mobile devices. if you want to have big titles on desktop and smaller ones on mobile you will need to add this css in your theme panel custom css box or if you use the mobile theme in the mobile theme custom css section:

@media(max-width:767px){.td-ss-main-content .td-post-header .td-post-title .entry-title{
font-size:18px!important;
}
}

Thanks.

Hello,

The footer in the new multi-purpose plugin can be set as a whole page. You basically create a page and set it as a footer. That is how the footer in the smart app demo has been created. https://www.screencast.com/t/MNADsc6sRyjz

Thank you!

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,

Please access the theme panel and remove the logo from the theme settings and then re-upload it. Let us know if the image is still missing.

Thank you!

Hello,

1) Sorry but there is no simple way to decrypt.
2) It will not affect seo. It is only encrypted in the back-end of your site. If you inspect the code using the browser inspector, you will see the markup is intact.

Thanks.

Hello,

Module 6 by default does not have an excerpt. If you want to customize it and make it have an excerpt, you will have to alter the theme code. You will have to add this code:

<div class="td-excerpt">
<?php echo $this->get_excerpt(20);?>
</div>

the number 20 represents the word limit
And place it like so: https://www.screencast.com/t/xs5y1NXiCt

Thanks.