Hello,

Our theme adds a margin bottom to all the blocks so using inner rows inside other rows will create multiple margins for the element. Please add a custom class to the row in the page builder and that way you can remove the margins specifically for that row. I will be able to provide the needed code. Simply access the row settings for the row containing the churches content and type in a custom class name like so: https://www.screencast.com/t/U4evR6xT8 It can be any name you want.
Let us know once you do so and I will provide the code to remove the spacing.

Thank you!

Hi,

Sorry but I cannot access your site http://nncoahuila.com
Make sure you use the fb debugger like mentioned above and check for any issues.

Thank you!

Hello,

The fix is to disable and delete the multi-purpose plugin you have active now and then install it again from here: https://www.screencast.com/t/hjK1ORMCSxq

Thank you!

Hello,

I’m not sure what social icons you are referring to. Please provide more details

Thank you!

Hello,

@dita999 if your bottom ad is placed in the theme panel but does not show up on the post itself, please make sure it is not disabled from the theme panel ads section: https://www.screencast.com/t/1jtKrXuY If this is not the case, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate. Please also include a link to this topic so we can identify you.

@thehubofnm

It is best practice to create your own topic. Please do not post in other people;s topics if you have an unrelated issue.

The latest articles section is controlled from the page loop settings as mentioned here: https://forum.tagdiv.com/page-templates-2/

Thank you!

Hello,

It appears on chrome only because of the browser cache. Please press ctrl + shift + delete and clear the browser cache. Then test the icons again.

Thanks.

Hello,

Please make sure you add a featured image to the post. Please use this guide: https://forum.tagdiv.com/featured-image/

Also please clear your cache afterwards from your cache plugin, cdn server and browser cache.

Thank you!

Hello,

Unfortunately qtranslate is not among the tested and recommended plugins so I cannot provide any solution for untested plugins. The official tested and recommended plugin for a multi lingual site to use with our theme is WPML.

Thank you for your understanding.

Hello,

Please use the wordpresws method as shown here: https://forum.tagdiv.com/how-to-update-the-theme-2/

OPTION C

Thank you!

Hello,

I think you are referring to the page builder + latest articles page template. If you change page templates, then the page will look different. Please read this guide: https://forum.tagdiv.com/page-templates-2/

Thank you!

Hello,

Are you sure speedbooster is active though? Please check: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/
You can see in the system status screen if the plugin is active or has been disabled.
Also speedbooster will not be able to move ALL of the css and js to the footer as it will not work with untested plugins.

Thank you!

Hello,

Please use this guide to properly install your theme: https://forum.tagdiv.com/install-via-wordpress/

Thank you!

Hello,

Unfortunately the theme has not control in that regard. The email is sent by wordpress, not the theme. You can change the default email sent to the users with plugins though so you can change the link your users are sent to.

Thank you!

Hello,
Please try this css code in your style.css file:


.td-js-loaded .td-post-sharing{
transition:none!important;
}

Thanks.

Did you downgrade the theme to the previous version to see if the db goes down again? There is no reason for the db to be doubled in the new theme version.

Thanks

Please add this custom css code in the theme panel-> custom code section

.td-category-header .td-page-title{
text-transform: none!important;
}

Thanks.

Hello,

The most common issue when the rows does not stretch is when you have a theme background color or image set. Please access the theme panel under background and remove any background image and access the theme colors section and press the clear button next to the background color.

Thank you!

Hello,

please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Sorry but the page builder is only available for pages. Posts can only be edited with the standard tiny mce editor.
The mentioned structure can be shown on pages but you can show posts or pages in the theme blocks. You cannot show a category in a theme block. You can only show posts from a specific category .

Thanks

Hello,

Version 7.5 is an old version of the theme which we cannot guarantee to work with the current version of plugins and wordpress. We recommend updating your theme to the latest version by using this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
If the issue is still there, please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Please also clear your browser cache as the buttons work fine on your site from our end.

As for the share button we are aware of the translation issue. It will be fixed as soon as possible. You could translate it here
– https://www.screencast.com/t/jpNM9CwY65

Thanks

Hello,

We have no reports of any such issue. Please try to downgrade to version 8.5.1 and test the table again. What is the difference between the 2 sizes?

Thanks.

Hi,

Please follow this topic for a solution:
https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/

Thanks.

Hello,
The sign-up page is found inside the login modal on the top bar. You simply must allow users to sign-up in the WordPress section and the button will become available:
https://www.screencast.com/t/CQ4EyCmfm
result: https://www.screencast.com/t/O5hbEVvVSNXC – https://www.screencast.com/t/tHxAIqbYm9l

There are no extra controls or extra fields though. Sorry

Thank you!

double post