Hello,

Please try to deactivate all other plugins except visual composer and clear all caching. Then test again. It is most likely a plugin conflict interfering with the normal functionality of VC.

Thank you!

Hello,

Sorry but category pages cannot be edited with any at all page builder. They are not pages. Category pages are a taxonomy and no page builder can edit them as you would a normal page.

Thanks.

Hello,

There could be a plugin interfering with the activation process. The process should be 1 time only and not reset after a period of time. Please deactivate ALL plugins and activate your theme without any plugin.
Then save your changes and re-activate your plugins. Let us klnow if you still encounter problems with the activation. Check the system status screen to make sure the theme is properly activated though before activating plugins again.

Thanks.

Hello,

1. You can use this code to make the text bigger:
@media(max-width:767px){
.td-search-wrap-mob .td-search-input span{
font-size:20px;
}
}

2. I’m not sure how you implemented the icons there. The default implementation of the mobile social icons is like so: https://www.screencast.com/t/5OwpQNJK
The order can be changed by changing the order in this array: https://www.screencast.com/t/MzsqDfiYKi

3. It can only be done with css for responsive options. Add this code in the theme panel-> cuxtom code-> advanced css box under ipad portrait:
.td-excerpt{
font-size:20px;
}

4. The article titles can be changed from the theme panel-> fonts settings.

5. The same order from the array at point 2 is applied.

Thank you!

Hello,

You will not find the word “contributor” in the theme code as it comes from WP and is not a key that can be used in coding themes. We use this function to check the user roles:
https://codex.wordpress.org/Function_Reference/current_user_can

Thank you!

Hello,

Please provide an example of how you are implementing the sidebar on that page. On pages you must split the row in 2 and either ad block elements or a widget sidebar element and select a sidebar from the widgets area of WP.
Please provide more details to how you are implementing the sidebar.

Thank you!

Hello,

Sorry but It cannot be done so easily. If this was simple, the theme would have let you choose the number of days you want. Here is an example of how a new sorting option can be created in our theme: https://forum.tagdiv.com/topic/implemented-new-sort-most-popular-among-posts-of-last-7-days/

Thank you!

Hello,

Please make sure the category filter is left to all categories before excluding certain categories. If you still have trouble with the sorting options, please contact us via email at contact@tagdiv.com and provide a link to your site and wp-admin so we can login and investigate.

Thank you!

Hello,

Please wait a bit for proper indexing after switching themes.Give it a bit of time.

Thank you!

Hello,

1. The mobile theme plugin has it;s own settings in the theme paenl at the very bottom of the theme panel.

2. I cannot see the isssue now. Please check again.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Sorry but changing the height in this block will result in all kids of css issues and we cannot offer this kind of customization as it takes a lot of time to adjust all the values. The best option is to simply add a sidebar to the page so the block can display on a 2 column layout and have the images smaller.

Thank you for your understanding.

Hello,

Maybe this will help resolve the errors: http://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-posts-returning-404-error/

Thank you!

Hello,

We are looking into adding new elements to our tagdiv composer but for the moment an accordion element is not present among the tagdiv composer features. I cannot say for sure if an accordion will be added or not. The developers decide what elements will the composer get.

Thank you!

Hello,

Sorry but unfortunately we cannot provide customization services at the moment. The plugin is not tested with our theme so no official solution can be found in this regard.

Thank you!

Hello,

Unfortunately that is a custom implementation made specifically for the voice report demo. If you want to replicate it on another demo, you will need the css code: https://www.screencast.com/t/l4I5hBeOXk and you need to create the element in the tagdiv composer and adjust it’s row settings and design options.

Thank you!

Hello,

The fonts on mobile are predefined in our theme. You will need to change the size using css. I can provide the code but I will need precise examples of where you want the font changed.

Thank you!

Hello,

The only files that will work though a child theme are mentioned here: https://forum.tagdiv.com/the-child-theme-support-tutorial/
If your file is not on that list, it will have to be modified in the main theme.

Thank you!

Hello,

The mobile search background is changed from here: https://www.screencast.com/t/jFxUYzyp
But if you use the mobile theme plugin,. You should check the mobile theme settings at the very bottom of the theme panel.

Thank you!

Hello,

I think you are looking at the comment count. Is this the counter you are looking at? https://www.screencast.com/t/JOjUCWKq
There are no post views on pages. Just on posts. The comment count can be disabled from the theme panel-> block settings-> meta info

Thank you!

Hello,

Try to use it in a raw html element or a text box.

Thank you

Hello,

The only tested and recommended plugins to use with our theme are these ones:

WP Super Cache- caching plugin
Contact form 7- used to make contact forms
bbPress- forum plugin
BuddyPress- social network plugin
Font Awesome 4 Menus- icon pack, supported in the theme menus
Jetpack- plugin with lots of features *it may slow down your site
WooCommerce- eCommerce solution
WordPress (Yoast) SEO- SEO plugin
Wp User Avatar- Change users avatars
WPML – multilingual plugin

Anything beyond this list is not tested and I cannot say for sure if it will work or not.

Thanks.
Bogdan B

Hello,

The only tested and recommended plugins to use with our theme are these ones:

WP Super Cache- caching plugin
Contact form 7- used to make contact forms
bbPress- forum plugin
BuddyPress- social network plugin
Font Awesome 4 Menus- icon pack, supported in the theme menus
Jetpack- plugin with lots of features *it may slow down your site
WooCommerce- eCommerce solution
WordPress (Yoast) SEO- SEO plugin
Wp User Avatar- Change users avatars
WPML – multilingual plugin

Anything beyond this list is not tested and I cannot say for sure if it will work or not.

Thanks.
Bogdan B

Hello,
Unfortunately I cannot say for sure if the plugin even works properly with our theme.
The only tested and recommended plugins to use with our theme are these ones:

WP Super Cache- caching plugin
Contact form 7- used to make contact forms
bbPress- forum plugin
BuddyPress- social network plugin
Font Awesome 4 Menus- icon pack, supported in the theme menus
Jetpack- plugin with lots of features *it may slow down your site
WooCommerce- eCommerce solution
WordPress (Yoast) SEO- SEO plugin
Wp User Avatar- Change users avatars
WPML – multilingual plugin

Anything beyond this list is not tested and I cannot say for sure if it will work or not.

Try the plugin without them ad system first and make sure the ads actually show up first. Add the inside the post content for testing.

Thanks.

Hello,

Yes we will be able to provide it via email at contact@tagdiv.com

Thank you!