Hello,

The file you mention is not part of the theme though. There is no page-bbpress.php in our theme. The file from our theme is bbpress.php That could be a custom file you mention. That could be the cause of your issue. Please download the theme archive from envato and check the file structure.

For the second question, I’m not sure what sell page you are referring to. We only sell the theme through envato. We do not have a sale page of our own

Thank you!

Hello,

The global category setting will only affect the categories that do not have specific settings applied. If all the specific categories have all settings on default, they will grab the global settings. If they have settings applied to them in particular, they will ignore the global setting so it is not a bug.

Thank you!

Hello,

I think the template name says it all: Page builder + Page title
It is a page builder page and it will display the title. If you do not want the title, do not use the page builder + page title template. Use the default or the latest articles one.

Thank you!

Hello,

The js error is most likely caused bu one of your plugins. Unfortunately it is impossible for us to say which one. You will have to remove all of them except visual composer and clear all caching. Then activate them one by one testing your site after each one in order to find the one causing the issues.

Thank you!

Hello,

Sorry for the inconvenience but there is a translation issue in our theme that we have not yet been able to overcome. We will be able to load a translation for you if you contact us via email at contact@tagdiv.com and provide us with a link to your site, wp-admin and specify the language you want your site translated to.

Thank you!

Hello,

Yes we have seen this issue before. It is a plugin conflict that happens in the current version. There is a plugin that now affects the related articles section. I can’t say for sure which one so you will have to remove them and see which one is the culprit

Thank you!

Hello,

This is because the featured video is a custom made implementation we created and it does not show up in the main content. An alternative for this would be not to use the featured video and simply add the video as an embedded video inside the content. Add a featured image manually and set the post style to style 5 that will not show the featured image above the main content. This way the video will be inside the content.

I hope this helps
Thank you!

Please provide a link to your site pointing at the issue so I can inspect it
Thank you!

Hello,

CSS works in cascades so when there are more then 1 rewrite of the same color, you will be able to see each change happen especial if your connection is slow. If you load a theme demo that changes the colors that is one rewire and if you change the colors again that would be the second one and already you will be able to see the changes happen on page loading. That is the way css works and there is little to be done about it unfortunately. You can make the changes directly in style.css but you will have to re-add them on each update.

Thank you!

Hello,

Pleas use this guide to fix the strange looking thumbs. https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thank you!

Hello,

The category tag will show the primary category of the post. Please read this guide: https://forum.tagdiv.com/primary-category/

Thank you!

Html tags are very important as they will break the page instantly if a html tag is not closed properly.Glad it;s working now.

Have a nice day!

Hello,
Please check your post content in html mode and remove all the br tags and see if you still see the issues. There are br tags after some elements but missing after the ones that get the gap. There are br tags on your content on every browser but firefox seems to interpret them differently.
Thank you!

Hello,
What plugin are you trying to install? Please provide more details so I can better understand how to help.
Thank you!

Hello,

Unfortunately there is no simple way of adding the article top ad above as you require it. You will have to use a custom ad placed in the theme files as the spot above the sharing and category tag is outside the main content. The article top ad is a content ad. It cannot show outside of the main content. Here is an example of how you can get an ad above the category tag.
You will have to edit each post template as each of the 12 post styles has it’s own file:
https://www.screencast.com/t/WSR6WEHU9
Use this code and place an ad in the theme panel-> custom ad 1 spot
<?php echo do_shortcode('[td_block_ad_box spot_id="custom_ad_1"]');?>

Thank you!

Hi,

Please make sure the thumbnails for the specific blocks are active in the theme panel: https://www.screencast.com/t/zsJ9U6uyKDf
and then use this guide: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thank you!

Hi,

Categories have a general category setting that will affect each category in particular except if the particular category has different options set to it and is not left on default. You can find the general category settings here: https://www.screencast.com/t/kNdH8whO
Pages on the other hand do not have global settings as they can be created in the page builder. Each page is unique and cannot grab settings from the other ones except the page template used: https://forum.tagdiv.com/page-templates-2/

Thank you!

Hello,

I understand now but there is no simple solution for your request. Sorry. It can be done but only through customization which is not part of the theme support.

Thank you!

Hi,

The social sharing buttons are created here: https://www.screencast.com/t/pfjiriXHb but we have not tested them on pages though. We created them for posts. I’m not sure they will work. On pages you have the page builder to help with any share option as you can get a share button from each network’s api and then paste that in a raw html element in visual composer. You do not need to edit the theme code to get a few sharing buttons on pages.

Thank you!

Pleas contact us via email again.
contact@tagdiv.com and provide wp-admin and we will take a look
Please post a link to this topic as well.
Thank you!

You can use the solution posted here: https://forum.tagdiv.com/topic/author-alias/

Thank you!

Hello,
The page you show is not a bbpress forum page. It is a standard page. Here is your forum page: http://edmsauce.staging.wpengine.com/forums/discussion/hosting/
I’m not sure how you built the page you exemplified but it havs no bbpress class added to it so thus, no bbpress style
Thank you!

Hi,

Yes there is a debugger here: https://cards-dev.twitter.com/validator
You should use seo yoast and activate the og image from the plugin settings and check again.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Unfortunately if the URL is too big it will overflow. Please use this code in the theme panel-> custom css:
.td-author-url{
overflow:auto!important;
}

Thank you!