Hello,

If it’s a block title, it cannot be translated as it has to be changed from the block itself. Depending on the sidebar it can be in 1 of 2 places. On a default wp sidebar you can change the block title like so: https://www.screencast.com/t/ZCi780OqG and if the sidebar is created directly on pages: https://www.screencast.com/t/LRu8Xckq
A custom block title cannot be translated but it can be edited on the block itself

Thank you!

Hello,

1. You can use this css code in the theme panel->custom css code:
.widget_search .wpb_button.btn{
background-color: #ef7f1a;
}

2. FOr the facebook comments you can use the facebook api directly like shown in this topic: https://forum.tagdiv.com/topic/facebook-comments-2/

Thank you!

Hello,
The code you mention is part of the theme code and it should not be removed.
Why do you think it’s insecure?

Hello,
Please provide a link to your site and specify where are you getting this error.

(If you have the login active the error is still there until you disable the login google wants every site that requires a login to be https)

Thank you!

Hello,

Unfortunately we cannot provide such services. Sorry. But you can hire a freelancer from sites like studio.envato.com

Thank you!

Hello,

Unfortunately you cannot disable the categories and still have the post in a category. WordPress does not work like that. If your post is added to a category then the post will show up in that category page. You can hide a category though from the per-category settings in the theme panel: https://www.screencast.com/t/Td3wAYXP

Thank you!

Hello,

Please disable all other plugins except visual composer and wp super cache and clear all caching from the plugin.
Then test the views again. Also check your settings as you may not have activated the ajax view count. it is required if you use a cache plugin: https://forum.tagdiv.com/ajax-view-count/

Thank you!

Ok, please provide a link to your site so I can inspect it and point out which image is not shown properly.
Thank you!

Unfortunately if I cannot see the issue I cannot say what it is. Please provide a screenshot if you cannot provide a link. But a bigger screenshot so I can see the url and figure out what page is this on. Is it the author box on posts? is it the author box element on pages? Provide more details so I can provide a proper solution
Thank you!

Hello,

There will not be any problems as long as the theme is not activated on multiple sites at the same time for prolonged periods of time.
You can activate the theme on the first domain and then move it and activate it again on the second. Then you can reset the theme activation from the system status section on the first install.

Thank you!

Hello,

It can be done but only by editing the theme files as there is no setting for this.
You can replace this code: <?php echo $td_mod_single->get_author_box();?> with this one
<?php if (!current_user_can('edit_theme_options')) { echo $td_mod_single->get_author_box();}?>
And you can add it like so on each post template file: https://www.screencast.com/t/98szyfiMDbQ
You have to do this for each of the 14 post styles as each one has it;s own file (if you do not use all 14 just edit the ones you use on your site)

Thank you!

Well there are on the front end: https://www.screencast.com/t/9xqBnbjYN
This looks more and more like a plugin conflict.
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Please try the automatic process again as the envato servers tend to have a few hick-ups every once and a while. Try it again and see if it works. If you still cannot get it to work please contact us via email at contact@tagdiv.com and provide a link to your site, wp-admin and your envato purchase code.

Thank you!

Hello,

Our theme does not have any secondary menu. If you mention the mega menu feature https://forum.tagdiv.com/mega-menu/ that is only created for desktop. There is no way of adding it on the mobile menu.

Thank you!

Hello,

Unfortunately you are comparing apples to oranges 🙂
You use the newsmag theme and you compare it to the newspaper theme. They are 2 very different themes: http://tagdiv.com/newspaper-vs-newsmag-how-to-choose-the-perfect-wordpress-theme-for-your-project/

Thank you!

Yes, we will be able to login and load the translation oursleves. Please contact us at contact@tagdiv.com and provide a link to your site and wp admin. Also specify what language you want to translate to.

Thank you!

Yes, the wordpress seo by yoast is a free and very powerful plugin. It is a tested and recommended plugion to use with our theme.
Here is a download link for it: https://wordpress.org/plugins/wordpress-seo/

Thank You!

Unfortunately for any further customization you will have to either find a solution yourself or hire a freelancer as time does not allow us to provide any custom work at the moment. We try to help out where we can but custom work is not part of the theme support.

Thank you for your understanding.

Replied via email
Thank you!

Hello

@Roland Wenzlofsky If one channel or user works and the other does not, then there is some setting somewhere on the channel itself that is preventing the counter from grabbing the info. In most cases it;s the hide subscriber count that creates the problem. You need to show the subscriber count in order for the plugin to pull the info. If no subs are shown in the social network then no subs will be shown in the plugin .

@Marc_Ravaris it’s not the same problem. First , it;s not the same nework and second yours already displays 1 so it means the connection has been made but you probably have a very strong cache that does not let the plugin grab the updated info. Please clear all caching and contact your host and have them disable any hosting side cache.

Thank you!

Hello,

The theme schema information is found here: https://www.screencast.com/t/vKv7KoXuIG2
I’m not sure what plugin you mention above though so you will ahve to provide more details. If you want to see a list of tested plugins you can find one in the theme plugins section: https://www.screencast.com/t/gl61oAsYyy2z

Thank you!

Hello,

Please read the footer template documentation as the footer predefined content is explained there: https://forum.tagdiv.com/footer-templates/
The short version is: the first 2 footer styles come with predefined content. You can add widgets in the footer 1, 2 and 3 but in these footer styles it will show up after the predefined content that is already present in the footer.

Thank you!

Hello,
Unfortunately this is not possible as when you navigate you will not be able to keep the page open all the time. This is the default wordpress implementation, not the theme. You cannot be on the homepage and on a post or category at the same time in the same browser window that it.
Maybe you can find a plugin that can provide such functionality but I do not know of one to recommend. Sorry
Thanks

Hello,

Unfortunately the width is not recommended to be changed as it will break the theme layout. Our theme does not have a dynamic width and all elements were created based on the fixed width. Sorry
Our theme elements are already responsive. The issue you are facing is because of the custom code you added to the sidebar for creating this element. The code is interpreted by firefox differently.

Thank you!

Hello,

Unfortunately we do not have a customization department so we cannot provide any such services. Sorry.
You can hire a freelancer from sites like studio.envato.com

Thank you!