Hello,

The social counter widget is a separate plugin that will not disable the post facebook and twitter sharing. Simply access the page or the sidebar and remove the widget from there. https://www.screencast.com/t/q5F2lOt4s
https://www.screencast.com/t/uy5tIts1H1sV

Thank you!

Hello,

Please replace the part of the code mentioning ‘edit_theme_options’ with ‘create_users’
Only the admin can create users so only the admin will be affected.

Thank you!

Hello,

Yes it is possible, Please follow this link: https://forum.tagdiv.com/using-other-ads-non-adsense-ads/

Thank you!

Hello,

Unfortunately there is no simple solution I can provide to implement the faceboopk comments into a widget. Sorry.
You will have to hire a freelancer for this if you really need this as we cannot provide a solution in this regard.

Thank you!

Hello,

Please provide more details to what dropdown you are referring to. There are multiple dropdown menus and I will need to know which one you are mentioning.

Thank you!

I understand but you should also be careful with plugins especially if they are not tested and recommended with our theme. For each plugin marked as tested and recommended we create the proper implementation for them on each update. We cannot do this for every plugin out there. A plugin could be compatible with one version and become incompatible in a theme update. This is the case with plugins as they are created for the standard wordpress code and premium themes are custom made.

Thank you!

Hello,

Please make sure you meet the requirements for newspaper: https://forum.tagdiv.com/requirements-for-newspaper/ and increase your system status parameters: https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Buna,

Aceasta metoda ar trebui sa functioneze si in varianta curenta de tema. https://forum.tagdiv.com/topic/facebook-comments-2/
S-ar putea ca facebook sa fi schimbat implementarea pentru ca FaceBook este una din cele mai dinamice platforme. SIsi schimba codul foarte foarte des si de aceea este foarte dificil pentru toata lumea sa tina pasul cu toate schimbarile lor. COmmenturile de facebook nu sunt testate cu tema noastra oficial si nu putem oferin nici o solutie in acest sens daca implementarea default de facebook nu mai functioneaza. Va trebui sa incerci un plugin daca metoda standard nu mai functioneaza.

Multumesc.

You should edit the image and change the aspect ratio for it
Add a top and bottom white border as you have a wide image you want to show in a nearly square container. Edit it in your preferred image editor and add a top and bottom white space in order to show all of the text.

Thank you!

Hi,

Unfortunately we have not tested this so we have no tips to provide in this regard. Sorry. Time does not allow us to tackle customization requests. Thank you for you understanding.

Thank you!

Hello,

If the scroll method is not working for you then you can try to use this css to limit the code from overflowing the content:

.td_top_authors .td-authors-url {
white-space: nowrap;
overflow: hidden;
text-overflow: ellipsis;
display: block;
}

Thank you!

Hello,

Each non https site that requires a login will provide this error from google now. You should make sure you make the move to ssl properly on your site:
Please check this few guides: http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/
https://css-tricks.com/moving-to-https-on-wordpress/
https://yoast.com/dev-blog/move-website-https-ssl/

You can also check our forum for some insight on ssl:
https://forum.tagdiv.com/topic/moving-to-ssl/

As for the cooments please disable any external plugins for comments and only use the theme default comments

Thank you!

Hello,

1. Unfortunately the theme width cannot be changed. Our theme does not have a dynamic width and all of the theme elements depend on the fixed width. If you change the width, the theme elements will not position properly anymore.

2. Please provide more details as to how you are setting up the block in the back-end and what you want to achieve so I can figure out what it is you are not doing properly. This should also jhelp you with understanding the block settings: https://forum.tagdiv.com/block-settings-guide/

Thank you!

Hello,

You can add this html code in the ad spot before your add:
<span class="td-adspot-title">Advertisment</span>
Here is an example: https://www.screencast.com/t/uTL4gR2n

Thank you!

Hello,

1. For this you will have to contact your cdn host and they will instruct you how you can test their service. The only test I could provide is the google page speed. That is the main reason for using a cdn server, in order to load content faster and keep your host server requests low.

2. Please check this few guides: http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/
https://css-tricks.com/moving-to-https-on-wordpress/
https://yoast.com/dev-blog/move-website-https-ssl/

You can also check our forum for some insight on ssl:
https://forum.tagdiv.com/topic/moving-to-ssl/

Thank you!

Hello,

The article you mention has a featured image and it appears in the block like so: https://www.screencast.com/t/ebAuVZaimg6
That is because of the image aspect ratio. It is probably a wide image that must be positioned in a square box.
You should not use wide images when you have text as they will get cropped and the text will not get shown.
Our theme will crop images to fit the container.

Thank you!

Hello,

Try this code in the them panel-> custm css box:
.td_block_authors{
overflow:auto;
}

Thank you!

Hello,

The category pages will show a list of the latest articles as it uses the wordpress loop. Our theme does not provide any option to change the category grids.

Thank you!

Hello,

The mega menu will not override anything you add to the link. If I add a custom link to the mega menu item, it will lead to that link, not redirect to another. Here is an example: I set it to lead to google: https://www.screencast.com/t/awNAEwDuVkS There is no redirect on the menu item.

Thank you!

Hello,

That is the top menu. The top menu was not intended to show on mobiles. There is a css workaround if you need this option available on mobiles but I will need a link to your website though as the code is not the same for all sites. It depends on how you set it up.

Thank you!

Hello,

This is usually a php error. Please do not use php above 7.0 Please make sure you use the latest version of the theme (7.7) and only use php 7.0 or lower.

Thank you!

Hello,

1. You do not have to use the plugin. Just use these settings in the cloudflare server: https://forum.tagdiv.com/cloudflare-cdn/ (if the plugin was required, it would have been specified in the documentation)

2. Our theme is fully compatible with https. You do not need any at all plugins to move to ssl.

3. Unfortunately since the plugin is not tested I cannot say for sure if it will work or not. You wuill have to try it out with a bit of trail and error. We only recommend wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hi,
Well the code is coming from somewhere external. The theme css comes from either style.css or demo.style.css. If a code shows the source of “index” that means it comes from your site somewhere wheter it;s a plugin or custom code. This code that breaks the css for the related articles block come from index: https://www.screencast.com/t/oYdnGgTOeOmG so it;s not the theme or the theme update. it;s another source coming from your site.
Thank you!

Hello,

It seems the plugin adds a few css rules that rewrite the theme css. Please find these rules in the plugin css and remove them: https://www.screencast.com/t/Qial1iTPtN

Thank you!

Hello,
This is because smart lists are a different type of posts. They are not a standard post and will ignore any at all post ads. That means the article top, article inline and article bottom ads will not show up when a smartlist is present. There are smartlist ads though in the theme panel ad section but not for all smart lists.
Thank you!