Hello,

I’m not sure how your filter appears on mobile though as this was hidden from mobile devices. This is not a default theme functionality The pulldown was never meant to show up on mobile devices.

Thank you!

Hello,

Sorry but this represents customization and falls beyond what the theme support can offer you. If you do not have the proper coding knowledge to make your modification we suggest hiring a developer to help out as we have not customization department and we cannot help in custom modifications. Sorry

Thank you for your understanding.

Hello,

In order to edit a header style, you will have to change it’s code as there is no setting to change the elements of a header. If you want to remove the header ad and replace it with the social icons, you will have to edit this file: http://screencast.com/t/DMIETQ5H

You can find the sharing widget code here: http://screencast.com/t/Re6yMPrw
You will need to adapt the code for it to work and then you will have to add some css rules for positioning
You will require coding skills for this. Moving things around is never easy.

Thank you!

Hello

If you do not have a cdn cache is cleared from the caching plugin that you use or from the host if it provides a hosting side cache.
We do not have a customization department so we cannot edit the thumb size for you unfortunately.
For the create account you have to activate this option in the WP settings: http://screencast.com/t/S7ex7sEbfpdI
The only tested plugins with our themes are these ones: http://screencast.com/t/Ki9B6WOm

Thank you!

Hello,

The header and footer social icons can be changed using a css code. Please add this code in the theme panel-> custom css box:
.td-social-icon-wrap .td-icon-font{
font-size: 15px!important;
}

Thank you!

Salut,

Counter-ul nu este un counter live si este afectat si de cache. O sa fac doar cateva request-uri pe zi la server pentru a nu il incarca prea mult cu request-uri. O sa faca update odata la cateva ore, dar nu live. Daca tot ai probleme cu counter-ul , poti sa ne contactezi pe contact@tagdiv.com si ne poti oferi acolo un username si o parola la un cont de administrator si ne vom putea loga sa aruncam o privire asupra counter-ului sa vedem daca este in regula.

O zi buna!

Sorry, but the menu style cannot be changed.
Thank you!

Hello,

I’m not sure what grid you are referring to: http://screencast.com/t/drUAr4ND5l The images seem to show up properly. Please provide more details to your request.

Thank you!

Well if the header is custom, you should edit the custom header file. I;m not sure how it;s added or how it pulls the ad. You will have to identify the custom header file and idendify the ad code and wrap it inside this condition:
<?php
if (!is_page( 24281 )){
the ad code here ; }
?>

Thank you!

Hello,

Well this will depend on how and where you want to place the image and depends on the header style that you use. please provide a link to your site and specify where you want the image so I can inspect the container and see the exact dimensions needed. The header height is also dynamic based on the line-height you add to your fonts so it’s hard for me to guess how you set up your site.

Thank you!

Hello,

You will have to use a plugin if you want user rating. our theme has a review system but it was not meant for user reviews, but rather an author review. You can only add reviews from the back-end.
A custom permalink can be added through the wordpress settings and seo yoast.
As for the author page, there is no simple way to change the default one but you can create an page in visual composer and then use 301 redirects between tha standard author page and your own custom page.
http://www.wpbeginner.com/beginners-guide/beginners-guide-to-creating-redirects-in-wordpress/

Thank you!

Sorry for not being able to identify the exact issue, but we are not the plugin support 🙂 We just tested jetpack but we are not aware of all the what’s and how’s for it as we are not the plugin author.
Glad you solved it though.
Regards.

Hi,

The category template uses this size: http://screencast.com/t/qXBuG6Lh
You should use images as close to this size as possible

Thank you!

Yep, same one.

Of course it will still ask. You have to ignore it. That is what the guide sais. It does not instruct you to do anything about it: http://screencast.com/t/paVAiyyUej
If your plugins does not work, then that is a different matter altogether.
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Buna,

Pentru social counter va trebui urmat acest link: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Facebook si-a schimbat un pic structura de cand este facut guide-ul dar in principiu va trebui un cont de developer si creat un nou app pe facebook pentru a putea obtine un app key si un secret key.

Multumesc

Hello,
Please provide a link to your site so we can inspect this issue.
Thank you!

Hi

To add a new custom ad you have to edit the following files like here:
– td_panel_ads.php – http://screencast.com/t/csyUpkoa – http://pastebin.com/v9xwLdQz
– td_block_ad_box.php – http://screencast.com/t/mRzwOa0Q5
– td_config.php – http://screencast.com/t/m3REo5pm

Result should be like here: http://screencast.com/t/FxYioNcpNS
This was just an example for custom ad 6. To add more custom ads follow the same steps but make sure you update properly the ad-spot ids.

Thanks!

Not a big issue,

We just have to add an extra class so it will only affect the post pagination. The css is not specific enough. Here is a more specific version:

.single-post .page-nav-post .td-icon-menu-right:before{
content: 'Next Page'!important;
font-size:20px;
}
.single-post .page-nav-post .td-icon-menu-left:before{
content: 'Previous Page'!important;
font-size:20px;
}

Thanks.

Hello,

Can you please provide an example of where this happens? I cannot see it on our end. The subcat dropdown woirks as expected for us.

Thank you!

Hello,

1. The line can only be removed with css so please use this code: ]
.td_mega_menu_sub_cats:after{
display:none;
}

2. The css classes are like follows:
there are 2 main containers with classes of td-ajax-prev-page and td-ajax-next-page
In these containers there are 2 icon fonts inside an i element with classes of
td-icon-menu-left and td-icon-menu-right. The font itself is added with a ‘before’ pseudo-element.

Thank you!

Please provide a link to your site pointing at the video that is not showing.
If you use the mobile theme plugin please read this guide to learn about the mobile editor: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

If you removed the youtube link from the correct social counter, then it can only be a caching issue. Please clear all caching on your site from the plugin settings, purge cdn files and ask your host to disable any serve side cache.
For the woocommerce numbers, please use this code:
.product-category mark{
color:white!important;
}
If you want to change a thumbnail size, it will not be easy. you need to use the theme api system and you will require coding skills for it, If you cannot do it, you will have to get some help form a developer as the api is not covered by the thee support.
If you want to remove the page title you must choose a page template that does not have a page title. You are using the only page template that shows the title. please choose either the defaulkt or the pagebuildet + latest articles.

Thank you!

Sorry but there is no other way. The container simply will not support too much text. If you add more items than the width can handle, it will fall on 2 columns. There is no way of showing a long string of text in a single line and be readable for the customer.
Sorry but Besides decreasing the spacing between the menu items and decreasing the font, there is nothing to be done. The theme width is fixed and it cannot be increased.
Thank you!

Well you will have to wait a bit as it is not an instant change. Google needs to crawl your site again, or
https://support.google.com/webmasters/answer/6065812?hl=en
If it still wonn’t work, you can try this guide:
http://pointblankpro.com/how-remove-date-google-serp-wordpress/
Thank you!