Hello,
Unfortunately there is no advice I can give since the wp automatic plugins is not tested with our theme. Sorry but this falls beyond what the theme support can offer you. Untested plugins are not covered by the theme support. Here is a list of tested and recommended plugins: http://screencast.com/t/o9QQfBnrs
Thank you!
Hello,
The theme does not handle permalinks. They are handled by wordpress and the SEO yoast plugin. Please switch to a WP default theme and check to see if you still have these dynamic url’s
Thank you!
Hello,
It’s no theme bug as we do not get this error.
It’s probably a plugin that is not compatible with the new version of WP .
please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
The tiny mce editor does not have this option unfortunately so it can only be added through css. Please try this code:
.single-post .td-post-content{
text-align:justify;
}
Thank you!
Hello,
Version 5.0 of the plugin will be available in the next theme update. We do not have a release date yet as it’s still in the works. We are not updating the theme just for visual composer 5, of course. We will improve our code as we do on each update and add extra compatibility and functionality. We also try to include php 7 compatibility but I cannot promise anything. We will try as much as possible to include it in this update (and hope to succeed).
Thank you!
Hi,
Glad you found it. It is difficult for us to guess the issue without an example. We can only test our theme in it’s default state. We did not get any such errors so we could not recreate the error. That is why Catalin asked for a few examples so we can see the errors and try to figure out where they come from.
Have a nice day!
Bogdan B. – tagDIv
Hello,
The slider is bundled in the main theme package so you only have to import it for it to show up in the demo. Please use this guide: https://forum.tagdiv.com/import-revolution-sliders-on-demos/
Thank you!
Hello,
I suggest reinstalling the theme using ftp: https://forum.tagdiv.com/how-to-update-the-theme-2/ and then testing without plugins: please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
We only recommend wp super cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/ and if you want to use cdn: https://forum.tagdiv.com/cloudflare-cdn/
You have to click on register separately as they are 2 elements on mobile. On desktop they are the same link but they are separate on mobile: http://screencast.com/t/Cy3VVSUC4u1P
Thank you!
Hello,
I’m not sure what layout you want to change but I assume you are referring to the pages and the page content. You can simply edit the page in visual composer and edit each block, add or remove elements. You will have to learn how to use the visual composer. You an find guides on the plugin page: https://vc.wpbakery.com/video-academy/backend-editor-collapsible-row-feature-explained/
Thank you!
Hello,
Popular today is just a simple block 2 named that way. it can be changed as any other block in the theme. Please use the block settings guide to learn how to edit a block and change it’s settings: https://forum.tagdiv.com/block-settings-guide/
Thank you!
Hello,
Well you can import that exact slider in your page by using this guide: https://forum.tagdiv.com/import-revolution-sliders-on-demos/
The slide is provided free of charge in the main theme package.
Revolution slider is a very complex plugin with lots of settings. Please try the demo slider we provide and check if the post titles are still not showing.
Thank you!
Hello,
Our theme has no sticky ads options so you will have to add it custom or use a plugin.
As for the infinite loading, if you use the mobiele theme, this option will not be available. If you do not use the mobile theme you can activate it from the block settings on each block in particular: https://forum.tagdiv.com/block-settings-guide/ The latest articles section has no option to change the pagination.
Thank you!
Hello,
The latest version of visual composer is not yet included in our theme. We will include it in the next theme update. Please read this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!
As I replied above:
We will include it in the next theme update.
When the them update is released, it will contain the new version of visual composer.
Thank you!
Hello,
You can use this css code to get rid of the arrow:
.td-scroll-up{
display:none!important;
}
Thank you!
Bogdan B
Hi,
It seems you are not using the div’s provided for using a custom ad. Please use this method of implementation: https://forum.tagdiv.com/using-other-ads-non-adsense-ads/
Thank you!
Hello,
Please disable all plugins except visual composer,clear cache and reset cdn files. Then try to load a translation again and check if the email message is translated.
Let us know how it goes.
Thank you!
Hello,
If you want to switch to the boxed version of the site it is enough to add a background color from he theme colors section and the theme will go into boxed mode.
Thank you!
Hello,
Please make all of these tests without plugins. Plugins are the number one reason the theme functionality is affected. Please disable all plugins and only leave visual composer active. Then clear all caching from the cache plugin (we only recommend wp super cache), from the cdn server and from the host if there is any hosting related cache.
Then after all this test if you can save anything in the theme panel, check if you can disable the ads or add other ads, check if the social icons can be deactivated: http://screencast.com/t/5r8ZPkZdCbV
If you use a child theme, that can also cause issues if it’s not been updated.
If you still have trouble please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.
Thank you!
Hello
The youtube playlist does not work with youtube id’s or channel id’s It only works with youtube video id;s . It will create a playlist and not render a youtube playlist. This is a general misconception. Please use this guide: https://forum.tagdiv.com/video-playlist-2/
Thank you!
Hello,
I tested the password protect on my end but it works fine with the new version of WP so the theme is not the cause here.
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
This probably happens because of the modifications made to the menu or a plugin css conflict. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If the issue is still there please provide a link to your site so i can inspect the menu.
Thank you!