Hello,

Unfortunately it seems this issue comes from visual composer, not the theme. It behaves the same on a wp default theme. It is a plugin functionality. It will not work on mobile on our end as well on any theme. Sorry but it seems the plugin has it;s limits on the video background feature.

Thank you!

Hello,
The separator line is added so you have a visual representation of how the content will show when using a sidebar. If you do not use a sidebar on your post the line will go away. It cannot be removed except by altering the theme code.
Thank you!

Hello,

The menu width should not go over the main site width. It could be the hardcoded ad you placed on your site. Please restore the theme to it’s original state and test again. Your code could affect the layout of the site.
Let us know how it goes and if you still have this issue without your ad, please provide a link to your site so we can inspect it.

Thank you!

Hello,

I think you mention the block titles on the homepage. Those are not ‘fixed’ elements. You can access the page in visual composer and add or remove elements, or edit the existing ones using the block settings: https://forum.tagdiv.com/block-settings-guide/
Please load the translation from the theme panel and if an element is not translated it means it is not translatable meaning it has to be changed from another place. On pages usually it ca be changed from visual composer.

Thank you!

Hi,

I have tested the code on your homepage and it works as expected: http://screencast.com/t/dWQYiNBp5
Please add it to the theme panel-> custom css box and make sure the css above it is properly closed.

Thank you!

Hi,

Well the top menu was not intended to show on the mobile view. That is why the login was added in the mobile menu. We do not recommend using the top menu login on mobile. Please only use the mobile menu login. You should remove the login from the top menu but I cannot access your site anymore now since you activated the maintenance mode so I cannot provide the code for removing the login from the mobile top menu for the moment.

For the bbpress as well, I cannot access your site so i cannot inspect the forum in order to provide the code.

Thank you!

hello,
Sorry buy you cannot have a page as a taxonomy for a post or category. WordPress does not work like that. A page is not part of any taxonomy. The theme and wordpress cannot do that.
Thank you!

Hello,

Please provide an example of how you are implementing the video.
As for the menu items, your menu items are created as custom links pointing at # you will need to add urls’s to them if they are to point anywhere on mobile or desktop.

Thank you!

Hello,

Please provide a link to your homepage so i can inspect it and see why the code does not apply.

Thanks

Hello,

Sorry but I cannot access your site: http://screencast.com/t/FeaC4ZXte
Please let us know when we can access the site and see the error.
Until then you can try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

The sidebars are sensitive to the names you assign to them. The sidebars will get stripped of content if you use any symbols or language specific characters. Please only use standard characters not any symbols such as!@#$%^&*(){}L:”><? as this will cause an error. The names cannot be seen anywhere else so you can use any name for them without language characters or symbols.

Let us know how it goes.

Thank you!

Hello,

Sorry but our theme only uses the 2 post formats. The others were deactivated and there is no simple way of adding in any other ones.

Thanks for your understanding!

Hello,

Unfortunately there is no setting to order the categories in any other way. Our theme has no such option. The sorting is done by wordpress. There are plugins that can reorder the category archive though. You might give them a try.

Thank you!

Hello,

The widget titles in our theme can be changed all at once using this setting: http://screencast.com/t/phWSJY0p

The latest articles element is added by the page template: https://forum.tagdiv.com/page-templates-2/

Thank you!

I just created an account on your site: http://screencast.com/t/RnTtB534WWTv why do you say you cannot do it?
The bbpress forum can onyl be changed with css as there is no setting for the font colors of the forum . Please provide a link pointing at the forum and I will provide the proper code to change the font color

Thanks

Hello,

Sorry but our theme has no such functionality. You will have to look for a plugin that can offer such an option. Unfortunately i cannot recommend any as we have not tested any such plugin.

Thank you!

Hi,
I tested the translation on my end but could not find any errors. The translation was applied as expected:
http://screencast.com/t/yj2EckZUS2 – http://screencast.com/t/lrqumqGtSwV
If you still cannot get it to work, please contact us via email at contact@tagdiv.com and provide a link to your site and wp-amdin so we can login and investigate.
Thanks.

https://forum.tagdiv.com/topic/in-popular-today-show-only-three-category/

Hello,

You can see which block uses which module here: http://screencast.com/t/DWrOxrJn6mH

Thank you!

Hello Rolf,

There is no bug and no mistake done. The category tag simply was not built to show up on custom post types. The CPT usually has a custom taxonomy, not a standard ‘category’ That is why we did not add any tag on CPt’s. If your code works and does not cause any issues, then it;s a good solution. Our theme has limited support for custom post types unfortunately.

Thank you!

Hello,

Unfortunately, more and more users report having this problem with the Translations but we have not identified why this happens yet. We cannot recreate this issue to our side. Therefore, please provide as many details about your configuration because the reasons that can cause this error are quite different. Also, please try to disable anything else which you think that influence the good functioning of the theme -> Ad Blocker, try the theme on more than one browsers.
If you are using the https URL, please try to follow the next steps for your Translations. Try to load your desired translation from panel and then you can see in left corner of your browser, an icon with a shield and then try to Load unsafe scripts, like this -> http://screencast.com/t/aLm2aAFv5
Also, if your problem is still there, please try to translate manually your strings from the theme panel, like this -> http://screencast.com/t/s6bfE5NI6t
Also, you can send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look to your setup page and also, so I will be able to provide a more accurate response. Please provide there the link to this topic so we can quickly identify you.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello,

Sorry but we have not tested any external comments with our theme. We have reports that people use disqus or facebook comments with our theme but these are not tested as well. Unfortunately not all plugins are compatible with premium themes. The list for tested and recommended plugins is found in the theme panel under the theme plugins section

Thank you!

Hello,

This is not an error but an intended functionality. We removed the standard sidebars from pages as there were 2 methods of adding sidebars and it confused people and they tended to create split rows and place sidebars at the same time resulting in broken layouts. Please use the widgetized sidebar element or create your own sidebar on pages using a split row in visual composer.

Thank you!

Hello Edward,

You can try a little css trick to increase the padding between elements. Try this code:
.single-post .td-post-content ul li, .single-post .td-post-content ol li{
padding-bottom:5px;
}

Thanks.

Da, putem fie daca ne scri pe email si ne oferi date de login, fie ne oferi un link la site si un link la contul de youtube deoarece exista cateve exceptii la youytube din cauza unor conturi numerice. Daca ai un astfel de cont, trebuie adaugat doar numarul acela lung din url in campul plugin-ului.

Multumesc.