Hi,

The video playlist requires videos not playlists. It creates the playlist, it does not display an already created playlist from youtube. (I thought your id was actually 2 id’s separated with “-” )
Glad you figured it out though.

Thanks

Hello,

You also need version 4.1 of the social counter: http://screencast.com/t/TPgyiq7PH5u
If you do not have the latest version please disable and delete files for your current plugin and theninstall it again from here: http://screencast.com/t/2KzhuTZv7y

Thank you!

Hello Jeff,
Did you by any chance add a few design options on the grid? Please try to remove any custom code you might have on your site that changes any at all width. Restore the theme to it;s default code and test again. You can also test this out without plugins to rule out a plugin conflict. Please disable all plugins except visual composer, clear cache and reset cdn files.
Let us know how it goes.

Hi,

You can use this css to increase the title for the element:
div.vc_tta-container .vc_tta-color-grey.vc_tta-tabs-position-top.vc_tta-style-classic .vc_tta-tabs-container{
margin-bottom: 26px!important;
}

You can add the code directly in the theme panel in the custom code section under custom css.

Thank you!

Hello,

The big grid just like any other block elements will open block settings once you add them to a page. Please read this guide to see how you can filter the content shown in the grid: https://forum.tagdiv.com/block-settings-guide/

Thank you!

Hello,
The design of the social counter is changed either from visual composer if that is the way you implemented it or from the widgets area if you added it to a sidebar: http://screencast.com/t/w4OEwxIHZ
These features are only available in newspaper 7 and social counter version 4.1
Please update your theme and social counter if you do not see the styles.
Thank you!

Hello,

In order to cahnge the order of the social icons you will have to change the order in this array: http://screencast.com/t/hHMZne9nOLnF
After you do so, please access your theme panel in the social networks section and hit the save button: http://screencast.com/t/hEGNlLNiPBnJ

Thank you!

Hello,
Unfortunately our theme does not have dual sidebars options. You can only have one sidebar either left or right.
Thank you!

Hello,
All advertisements in our theme are added in the theme ad spots here: http://screencast.com/t/sYg6f3egt
If you want to remove all ads, make sure each section of the ad spots is empty.
The bottom ad should be found here: http://screencast.com/t/ZPOhMQjefuv
Thank you!

Hello,

If you followed every step of the guide but still cannot get it to work, please make sure you have the latest version of the social counter plugin (4.1)
If you have the latest version and the counter still does not work, then please contact us via email at contact@tagdiv.com and provide wp-admin so we can investigate.

Thank you!

Hello,

The file where the loop ad is present is this one: http://screencast.com/t/BMz7MKsyC
Unfortunately we cannot provide any custom work. You will have to hire a developer or a freelancer to help out. you can maybe try studio.envato.com

Thank you!

Hello,

This is most likely a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then test again.
Let us know how it goes.

Thank you!

Hello,

Unfortunately there is no automatic update for the year in the footer section. You will have to change one number once a year from the footer settings.

Thank you!

Hi,
Caching is not cleared from the theme but rather the cache plugin , the hosting if it provides cache or the cdn server you might use. The theme has no caching options.
Thank you!

Hi,
Unfortunately you will have to replicate the method shown in the topic I mentioned above. You will have to either use sprites as i have pointed out or separate the images and use the background-image property. I cannot do these things for you unfortunately as custom work is not part of the theme support. We do try to help out where we can when time allows us to, but we cannot tackle bigger tasks.
Thank you for your understanding.

Hi,

The css box shows suggestions, yes. By cleaning up the code you can use it like so:
.td_module_mx6:hover .td-module-thumb {
border: 5px solid #F3EC04;
}
.td_module_mx6 .td-module-thumb {
transition: all 0.3s linear;
(the first was a copy of the code used by the site you mentioned)

Thanks.

Hi,
If you want to re-create our shop page, then you can use these shortcodes. This is an exact copy of the back-end:
http://pastebin.com/TED1Yy7P
You can simply add the code in text mode
Thank you!

Hello,
This is not done through the theme as google will grab all the information it can from the post itself. If the post author is enabled, it will get displayed. You can use these alternatives to remove the author from google though: https://wordpress.org/support/topic/how-to-completely-remove-authorusername-url
I hope this helps.

Hi,
Our demos are all static pages. That is what I am referring to. Change to static page as your homepage and then you can use visual composer and the latest articles section you can choose from the page template: http://screencast.com/t/BizGW5q1N
Thank you!

Hello,

The author will need a bit of a css fix as the css got changed a bit in the new update but the author name was not updated for it. So until the next theme version please use this CSS code in the mobile theme’s custom code box:

.td-post-author-name div { display:inline; }

Thank you and sorry for the inconvenience.

Hi,
In order to add pop-ups, you will need to use plugins as our theme has no pop-up options unfortunately.
Sorry.

Hi,
Please use this code:
http://pastebin.com/BfqSkxq6
And replace the one from the theme: http://screencast.com/t/yl6gVJBh
This should remove the link from the images and provide the results you want.
Thank you!

Unfortunately the ad does not work from my end and I can’t see it on your end as well. it is most likely a simple z-index issue, but I need to be able to inspect the ad itself if i am to provide any help.
Thank you!

Hi,
If you disable the admin bar, you cannot have access to the members area as there is nothing linking to it. If you know the buddypress structure, there is a members area you can access from this link: https://projectmanagers.org/members/ That is how we were able to access that page you are looking for, but without an admin barm your users cannot access the members area. You can alternatively add a custom link to your menu and place the url i provided so your users have access to their profiles. (best way would be through the admin bar)
Thank you!

Hello,

The author will need a bit of a css fix as the css got changed a bit in the new update but the author name was not updated for it. So until the next theme version please use this CSS code in the mobile theme’s custom code box:

.td-post-author-name div { display:inline; }

Thank you and sorry for the inconvenience.