Hello,
I’m not sure where ‘the view full site’ message comes from as our theme has no such button or message. It’s not there at the moment when I check your site. I assume it was the mobile theme of jetpack so please remove this feature as it is known to cause issues with our theme.
Thank you!

Hello,
The theme was built to show the ‘author’ page for each user if you click on your profile. The theme does not link to buddypress by default. Theme elements are separate from the plugin elements. If you want to change this implementation, you will need customization services and change the theme code or alternatively use a redirect plugin to make the link point to what you want it to.
Thanks.

Hi,

This depends on the plugin you use. If it allows the use of shortcodes in the visual editor, then you can use it like so. You will have to test it out though.

Thank you!

Hi,
I can see the broken big grid, Yes. Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate theis issue. Please also include a link to this topic so we can identify you.
Thank you!

Hi,
Our theme is responsive and will work on ANY type of device. Try out our default demo on your 4k monitor and see how it looks: http://demo.tagdiv.com/newspaper/ It should display properly and “scale well”
Thank you!

Hello,

I have checked your site and you have loads of errors in your browser console: http://screencast.com/t/qwpLVBSdXF These are most of the times caused by conflicting plugins. This is most likely the cause your site is so “heavy” on the load. Please disable all plugins except visual composer, clear cache and reset cdn files. Then test your site again. Also please try to use as less plugins as possible as they are most of the times poorly optimized.
Here is a list of tested and recommended plugins to use with our theme: http://screencast.com/t/YbmrBRFUY

Thank you!

Hello,
The first 2 footer styles come with predefined content that cannot be changed from the theme settings. If you want to have your own elements in the footer we recommend using a footer style that does not come with predefined content (footer style 3 and up) Please read this guide: https://forum.tagdiv.com/footer-templates/
Thank you!

Hi,
I have tested this and it worked for me on the first try: http://screencast.com/t/IVPUy9uh On mobile it was the same. Maybe there was a caching issue and since then got cleared. Please test this again and let us know if you still have trouble with it.
Thank you!

Hello,
Unfortunately I have no list to provide the exact places where each of these 2 fonts is used. You can us the browser inspector if you want to see fonts exactly or you can check style css and search for the fonts and see where it is added. For example. use the chrome inspector and inspect an element, let’s say the main menu: http://screencast.com/t/bRAjAWhnJ you can do this for every element and see the font used.
I hope this helps.
Thanks.

You should ask the wp developers :).
https://codex.wordpress.org/Child_Themes
I personally think it’s a waste of time and effort but that is my personal opinion on the matter. The purpose is to customize the theme files without altering the main theme and saving some time for future updates. If the file does not get modified in the next 3 updates for example, then you do not need to touch the child theme files…but if the files do, then you have to replace the files and re-apply the modification. I find it a waste of time as you need to constantly keep track of what files are changed when updating.
There are different opinions on the matter though so It is depends on the user preference.

Thanks.

Hi,
Please provide a link to your site so I can inspect it and see if a bit of css could help.
Thank you!

Hello,

The title lengths can be changed for each block by using the excerpts section of the theme panel: http://screencast.com/t/oMoISzz9e You can see which module belongs to which block by inspecting this list: http://screencast.com/t/2pONLfjDIal

Thank you!

Hi,

The facebook developers change their layout quite often so it;s hard to keep up with their modifications.
The social counter is not a live count. It makes only a few request per day to the server in order to keep server queries to a minimum. It is also affected by cache so it will help clearing all caches after you set it up.

@xelp: If you have the latest version and the counter still does not work, then please contact us via email at contact@tagdiv.com and provide wp-admin so we can investigate.

Thank you!

Hello,
The sticky bar does not have a php file as it;s created with JS. The code can be found here: http://screencast.com/t/rrrA8h5IMFA
Thank you!

Hello,
Thank you for your appreciation.

1) The elements you mention are found on the page. You do not have to look in the theme panel for them but rather by editing the front page in visual composer from page edit. The world news menu is an ajax filter. it can be removed from the block settings: https://forum.tagdiv.com/block-settings-tutorial/
The second element further down the page is a tabs element that can be removed from the back-end as well only this is a full element not a setting as the world news menu.

2) A module is the base element used by our theme. A block is created out of 1 or more modules. A module can be used directly only on loop pages that means category pages, search results or the latest articles section on pages. On pages you can only choose blocks from visual composer: http://screencast.com/t/SKmAlaRL
For a list of what module is used on what block, you can take a look here: http://screencast.com/t/2pONLfjDIal

Here is a useful video tutorial on how to use visual composer: https://vc.wpbakery.com/video-academy/backend-editor-collapsible-row-feature-explained/

Thank you!

Hi,
Sorry but our theme has no such functionality. This will have to be made custom and unfortuanlty we cannot provide any custom work at the moment.
Thank you!

Hello Jan,

The menu height can be adjusted by changing the line-height in the fonts section like so: http://screencast.com/t/mKnSMyGRkJX
As for the images, please use this guide: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

I hope this helps.
Thanks.

The results page is handled by wordpress so if you want to change the resutls provided there, ypou will have to customize wordpress itself not the theme. Sorry, b8ut I can;t provide a solution for this. You will have to search through teh wp forums or find a plugin that can filter the search results.

Thank you!

Hello,

If you do not want the scroll-up element, you can disable it completely with this css:

.td-scroll-up{
display:none!important;
}

You can add the code in the theme panel -> custom css box: http://screencast.com/t/4ylz9n3DZT84

Thank you!

Sorry but I have no suggestions to provide. You will have to try out a few of them with a bit of trial and error and see which one works best.
Thanks.

Hello,

Please try to use the ftp method to update your theme as it;ls the safest way to do it: https://forum.tagdiv.com/how-to-update-the-theme-2/
Please also make sure to update your visual composer plugin afterwards to version 4.12 as it is required by newspaper 7.3 – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thank you!

Hello,
Our theme uses the default search from Wp. The only custom search is the live search that appears without pressing the search button after you type the keyword. Is your cpt appearing in the livbe search or it appears on the search page after pressing the button?
Thanks

Hello,

Before changing the colors with css you might consider one of the social counter styles you can choose for your widget: https://forum.tagdiv.com/social-counter-styles-on-newspaper/
Let us know if you still require help with this.

Thank you!

Hello,

In order to upload just the fix for the mobile theme you will have to download the theme package and replace the “mobile” folder from the main theme folder: http://screencast.com/t/3CySFBUoC

Thank you!

Hello,

1) You can use the block settings on each element to filter it’s posts: https://forum.tagdiv.com/block-settings-guide/
2) Our theme uses the default roles and capabilities of wordpress: https://codex.wordpress.org/Roles_and_Capabilities If the user has the rights to edit content, he can by logging in and accessing the back-end. Our theme does not alter this structure so if you want subscribers to post content, you will need to use plugins for it. Unfortunately I cannot recommend one as we have not tested any.

Thank you!