Hello,

Unfortunately our theme has no such options from it’s settings so only a custom “creative” approach will do it in this case. Please provide a link to your site so we can inspect the banners and provide a css solution if one is found.

Thank you!

Please let us know if the problem comes back so we can investigate it.
Thanks.

Hello,

If you are referring to an image gallery on posts, you can use this element: http://demo.tagdiv.com/newspaper/td-post-aston-villa-beat-liverpool-to-join-arsenal-in-the-fa-cup-final/

https://forum.tagdiv.com/gallery-2/

Thank you!

Hello,

Unfortunately we have not tested wpglobus so we have no idea of it;s functionality. if it works ion a sidebar, probably it has a shortcode. You can use a do_shortcode function in the header file and see if the translation comes up. Here is an example of how to add a shorcode function in a header file: https://forum.tagdiv.com/topic/how-can-i-set-the-revolution-slider-int-header-not-in-content/
The topic refers to a revolution slider shortcode but the method is the same. Replace the rev slider shortcode with your plugin shortcode and try it out.
As for the language, the plugin should have the language translation option. Our theme can be trnalated from the translations panel: https://forum.tagdiv.com/loading-translations/ but i cannot say for sure about the plugin as it’s not tested.

Thank you!

If you translate the title, it will show up everywhere you have a news ticker element. The translation applies to all instances of the element.
Thank you!

Hello,

Please use this guide to set wp super cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/ Please make sure everything is set up properly and remove any other plugins exceopt visual composer and wp super cache and then clear all caches from the plugin, server or cdn. Then test again. Let us know if the problem is still there. We will also test this out and check for any incompatibility between WP 4.6 and wp super cache and the mobile theme.

Thank you!

Hi,

This will be no easy task as you will have to translate quite a bit of code. The main folder containing the admin panel files is this one: http://screencast.com/t/CAb0SX0B – all of the values are added in html directly: http://screencast.com/t/XmWeIGTud so there is no easy way to translate all of the entries. I will add this request to our list and hopefully our development team will find a solution for translating the back-end as well.

Thank you!

Hi,
I could not access your site as it;s in maintenance mode, but I assume you are referring to the image overlay on the grids. Please follow this topic for a css trick to remove it:
https://forum.tagdiv.com/topic/home-page-blocks-3/
I hope this helps.
Thank you!

Hello,

The author will need a bit of a css fix as the css got changed a bit in the new update but the author name was not updated for it. So until the next theme version please use this CSS code in the mobile theme’s custom code box:
.td-post-author-name div { display:inline; }
Sorry for the inconvenience.
For your second request, we only recommend these settings with wp super cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/

I hope this helps.
Thank you!

Hello,

The mobile theme is an optional plugin and is not mandatory for the use of the theme. Please read this guide: https://forum.tagdiv.com/the-mobile-theme/
It’s a simple plugin. Deactivate it and the theme will display the standard responsive version on mobile as it did before the plugin was implemented.

Thank you!

Hello,

If you want to place a rev slider element in the header, you will have to use the revolution slider shortcode to do it. You can use this function top wrap the shortcode in so it can be rendered by the theme: https://developer.wordpress.org/reference/functions/do_shortcode/
Here is an example of how to use it:

After you create the slider and add it in visual composer on a page, you can see it’s shortcode in text mode in the classic editor (the mce editor): http://screencast.com/t/wGw8sjS5eqLL
After you identify the shortcode and add it to the function, you need to place the whole function containing the shortcode inside the them file corresponding to the header style that you use:
http://screencast.com/t/LNgnFcnGjEtJ

I hope this helps.

Thank you!

Hi,

Let’t try this a different way.
This is not an error, nor an implementation bug. The theme has it’s own implementation and the buddypress plugin has it’s own as well. They are 2 different things.
Our theme creates a so-called ‘author page’ for every user so you will be able to see the profile no matter the role a user has. Even if the user is an admin, an author, an editor, subscriber, they will all be listed and all will have a so called ‘author page’ which is in fact a ‘user page’.
Buddypress has it’s own way of handling the users or members as they call it. They provide the so-called member page that can only be accessed through the plugin and not through the theme itself. The plugin only offers this option through the admin bar and not through our theme elements. I hope this is clear now. Our theme does not link to buddypress. If you want it to, you will require customization services as this is not a default implementation.

Thank you!
Bogdan B

Hello Ron,

The mega-menu was not created to work with pages. The mega-menu wors wioth the default post taxonomy. For a post to be able to display inside the mega-menu it needs a category. Mega-menus work based on posts and categories. A page has no taxonomy and thus no category. You can only use the page content inside the mega-menu with this option: https://forum.tagdiv.com/page-menu/ but you cannot add pages to the mega menu to display like posts do. sorry.

Thank you!

Hello,

If none of the styles work out for you, you can try this css:

.td_social_type .td-social-box{
background-color:grey!important;
}
I have added a grey color as requested.
You can add the code in the theme panel-custom css box

I hope this helps.
Thank you!

Hello,
Please try to identify what you changed since you last saw it working properly and revert any changes. You can try to disable all plugins except visual composer clear cache and reset cdn files but even so, whatsapp sometimes is able to grab the image and sometimes not. I ran a quick test in sharing an article from our demo but no image was grabbed so it could be an app issue.
Thanks.

Hi Theo,
Thank you for your kind words. It’s always good to see our hard work is appreciated.
Have a nice day!

Hello,

For the header if you want to increase the main menu beyond 90px you will need css to do it. Please use this code (I also added a bottom border for the header – the ‘shadow’):

.td-header-menu-wrap-full{
height:120px!important;
border-bottom: 1px solid black;
}
ul.sf-menu > .td-menu-item > a{
line-height: 120px!important;;
}
@media(min-width:768px){
.td-header-style-5 .td-main-menu-logo{
height: 120px!important;
}
.td-header-style-5 .td-main-menu-logo a{
line-height: 120px!important;
}}

As for the featured images, unfortunately you altered the theme width and thus the width of the container for the thumbnails. The theme will not adjust the thumb size. If you alter the theme width you need to adapt every element to the new width as our theme was built with a fixed width and all thumbs have a fixed width as well.
Our theme elements were not meant to be displayed in a stretched row so please do not stretch row and content. Only use the stretch row option.

Thank you!

Hi,

I have checked your site and saw the random mobile theme issue. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Also if you use other caching plugins than wp super cache please remove them and only use these settings for optimal compatibility: https://forum.tagdiv.com/cache-plugin-install-and-configure/
If you use cloudflare please disable the rocket loader option and use these settings: https://forum.tagdiv.com/cloudflare-cdn/
Let us know if you still have trouble with this.

Thanks

Hello,
Please disable all plugins except visual composer, clear cache and reset cdn files. Then test again. This is most likely a plugin conflict. Let us know how it goes.
Thank you!

Hello,
Unfortunately our theme does not provide such an option. It will have to be made custom if you have the proper coding skills to do it. The code for these elements can be found here: http://screencast.com/t/ytwx7YU3W
Thank you!

Hello,
Our theme has a translation system built in and you can use it like so: https://forum.tagdiv.com/loading-translations/ Unfortunately the back-end cannot be translated. Only the front end.
Thank you!

Hello,

Unfortunately our theme uses a fixed width: http://screencast.com/t/OmtyhNSVYM
It was not built with full width in mind. We do not recommend altering the theme width as the theme elements are designed based on this fixed width and they will not position properly if the width is changed. (You will have to do this at your own risk)

Thank you!

Hello,
It will get overwritten if you update and replace all the files in the main theme as a normal update does. If you use it in the child theme(i’m not sure the demo_style.css files work from the child theme as we have not tested this) then only if the demo css file gets changed will you have to re-apply your modification. (A child theme is not update proof as if the main file you transfer to it gets changed in an update and you still feed the old file through the child theme, it will create problems so you will have to replace it in the child theme as well)
I hope this helps.
Thanks.

Hi,
I have checked your site on desktop and mobile but could not find any issues. The gap you mentioned is not there. please test again and see if the problem is still present or it was a caching issue and it got cleared since then thus resolving the problem
Let us know how it goes.
Thank you!

Hi,
Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate. please also include a link to this topic.
Thank you!