Hello,
Unfortunately the theme width is fixed in our theme. It cannot be changed. All the theme elements are created based on the fixed width so if you plan on altering it, keep in mind that ALL the elements of the theme will have to be adjusted to the new width.
The theme was not created with a dynamic width. Sorry!
Thank you!

Hi,
The most popular one used by the people of this forum is Adrotate. Give it a try.
Thank you!

Hi,
The main problem that is causing trouble with child theme sis they have to be updated too once in a while. If you updated the theme and not your child theme, then this type of errors can happen as the code in the main theme gets updated. Please remove your child theme and create a new one using the basic one we provide in the theme package here: http://screencast.com/t/uYkcPnaq6uvO
Recreate your modifications as well with your new child theme and it should work as expected. Also please mind your modifications as incorrect code also creates errors.
A child theme is not update proof. If ta certain file gets replaced with an update, and you still use the old file in your child theme it will cause elements to ‘break’.
Thank you!

Hi,
There should be an alert if something goes wrong with the token. Please make sure you have the correct app key from facebook and try to disable all your plugins except visual composer, clear cache and reset cdn files if you use it. Then try the token again.If you still get the same error, please send us an email at contact@tagdiv.com and provide wp-admin so we can take a look. Also include a link to this topic.
Thank you!

Hi,
Please send us an email at contact@tagdiv.com and provide wp-admin and ftp access so we can take a look.
Please also include a link to this topic so we can identify you.
Thank you!

Hi,
I’m not sure what easyzone is. I assume it’s a plugin you use. Unfortunately we have no idea what this plugin does and how as it’s not tested so we cannot say for sure if it’s compatible or not with our theme. Not all plugins work with premium themes.
Thank you!

Hi,
This is a simple wordpress setting that allows you to select your desired homepage: http://screencast.com/t/RUfxDxYrDG
Thank you!

Hi,
1)The general hover color is defined by the theme accent color you set here: http://screencast.com/t/p3sPIjjxOdH0
If you want to only change the hover of the most popular posts, you need css to do it as there is no setting for individual elements (except for blocks as they have block settings)
You can target the block with css and change the hover for it like so:
.td-footer-wrapper .td_block_7 .td_module_wrap:hover a{
color:red!important
}

2)Please check your theme accent color and change it from blue to the color you want if you have not done so already. If you changed colors with css, make sure the code applies to all elements as only the home element changes color when clicked. Change your css code and use the !important attribute to make sure the css applies.
Thank you!

Hi,
If your product page is not loading fully then you might have plugin compatibility issues.
Please try to disable all your plugins, clear cache and reset cdn files.
As for the update: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thanks!

Hi,
Please make sure you set the primary category from here: http://screencast.com/t/ztL40ylQ6N – http://screencast.com/t/qiB63wpY2
Thank you!

Glad it worked, although if you have further questions, please move over to the newsmag forum, as this is destined for the newspaper theme.
Thank you!

Hi,
If you want to add content to the top bar, you need to edit the theme files as the re is no setting for this in the theme panel: http://screencast.com/t/HfoQiPaE2
Thank you!

Hi,
I have checked your website bu the load more button seems to be working properly. You can see it in this video: http://screencast.com/t/daJncXHX
Thank you!

Hi,
It seems not only your homepage is blank. Maybe on the new server something went wrong. Please try to activate a standard wp theme and make sure you get WordPress to work properly before activating the theme.
Thank you!

Hi.
It seems to be working fine at the moment. There is an issue with the classic sharing options http://screencast.com/t/y3gV69mWAm. If they are disabled, the twitter will not open in a pop-up. The solution to this if you want the classic like/tweet buttons at the moment is to simply hide them with css.
Thank you!

Hi,
Unfortunately there is no setting to increase the number of posts but it can be done by editing this file: http://screencast.com/t/4ribMwT219

Thank you!

Hello,

1) You can use this css to remove the bottom padding:
.td_block_big_grid_8{
padding-bottom:0!important;
}
But this will cause the block 1 below the big grid to stick to it so you need to assign an extra class to the row containing block 1 and use css with the class you assign like so:
http://screencast.com/t/iSvCwa5Dj6dX
.customrow1{
padding-top:20px!important;
}

2)You can assign a background color to the rest of the page by editin every row in visual composer lie you did the one with the big grid and assign that color to it.

3)Unfortunately I cannot see the ad at the moment. Please add it back in so I can inspect it and provide the proper code.

Thank you!

Hi,
sorry but I could not see the blocks in question: http://screencast.com/t/feBxsHuxXqe. In any case, every block can be removed. The blocks are on pages that can be edited in visual composer: https://forum.tagdiv.com/how-to-use-visual-composer/
I guess you already removed them.
Thank you!

Hi,
If you change the title colors, then they will lose the dynamic color they will stay the color you set them to.
If you want to have a different color other than the default black, then you need css to assign a different color for certain blocks or post templates. You can use the code I provided above as it will change the titles to white on this template: http://screencast.com/t/vIS7ETGi2
Thank you!

Hello,
I assume you are talking about the ajax filter. Unfortunately this was made to only work with category id, author id or tags. Pages are not compatible with this filter.
Thank you!

Hi,
Please send us an email at contact@tagdiv.com and provide wp-admin and a link to your site so we can access it. You could also provide ftp access in case we need to take a look at the files and please provide as many details as you can about the problem.
Thank you!

Hi,
If you cannot see them in the media gallery then please try this on a wp default theme. It could be your WP install. You can also try to increase these parameters: https://forum.tagdiv.com/system-status-parameters-guide/
You can also try to change your upload permissions: https://codex.wordpress.org/Changing_File_Permissions
Let us know how it goes.
Thanks.

Hi,
please clear your cache after you add the code in the custom css box or check if you closed all css tags in there because the code works on my end as expected: http://screencast.com/t/HvfftqTKq
Thank you!

Hi,
If a post has multiple categories, then the primary category you set from here will have priority in the background and the category tag that is displayed on modules and blocks: http://screencast.com/t/o0ak1dwP
Thank you!

Hi,
Unfortunately our theme has no such option. The menu will create an extra line if you have multiple menu items. Maybe you can find a menu plugin that has such options, but we have not tested any menu plugins so we cannot recommend any.
Thank you!