Hello,
I just sent you an email with the patch that applies for the latest version. It’s from 6.6.3 to 6.6.5 but the same files apply.
Thank you!

Hello,
You can create any page in visual composer for your shop and add woocommerce elements to it. FIrst make sure you have the woocommerce options checked in visual composer settings: http://screencast.com/t/NEQDaQdiPy, then you can create a shop page and add elements to it then you can set it as your shop page in the woocommerce plugin: http://screencast.com/t/TFnTUqcy
I hope this helps.
Thanks.

Hello,
I have checked your website but it seems to display fine at the moment. please provide more details to what issues we should be looking for. Some screenshots would be helpful.
Thank you!

Hi,

Do you get an error? I believe it happens due to a server configuration, it could be due to a delay or it could also be a temporary issue so you can try this a few times and if it still doesn’t work please contact your host provider and let him know about this, maybe you have a firewall that blocks external resources import. Also please make sure you have permission for upload folder, you can try to upload an image to media library to check this.
If you still cannot manage to install the demo, please send an email at contact@tagdiv.com and provide wp-admin so we can take a look. please also provide a link to this topic.

Thanks!

Hello Erik,
Please be careful with plugins as plugin incompatibility is the number one reason issues occur on wordpress. The images will break upon a js error created by conflicting plugins so please try to deactivate all plugins except visual composer and check your images again. I have checked your website and saw that you have a few errors in your console: http://screencast.com/t/I4vct5VKrn including js errors.
Thank you!

Hello,
The way you can customize category pages is through the theme panel: https://forum.tagdiv.com/how-category-settings-work/ You can select the grid, top post and the module in which posts will be displayed. Any customization beyond that will have to be made custom by editing the theme files.
As for the jetpack plugin, it has lots of settings/options. You can try to disable all other plugins except visual composer and jetpack to rule out any plugin conflicts.
You can try to remove and delete jetpack and install it again. The share and comments should work properly.
Thank you!

Hello,
Unfortunately the theme has no option for this but you can do it if you edit the theme files like so:
http://screencast.com/t/X2eSUG8wD4
Result: http://screencast.com/t/mskCGNX7p
I hope this helps.
Thank you!

Hello,
You can use shortcodes in posts also. You can activate visual composer for posts and add content blocks to your post directly: http://screencast.com/t/F4Kx1KXAqM (this option could create a few css issues as it’s not tested)
It depends on the shortcode if a post can accept it or not. for example you can use a custom ad spot in posts using an ad box shorcode: http://screencast.com/t/RlCcYPp2PK – http://screencast.com/t/x6Oiqytc result: http://screencast.com/t/y4UdT4lLez
I hope this helps.
Thank you!

Hi,
Notepad++ is a decent text editor. There are better ones out there though but not free (we use php storm btw https://www.jetbrains.com/phpstorm/)
Best of luck on your project.
Thank you for your message.

Hello,
I have checked your website with the structure data tool and saw the errors. Unfortunately these errors do not appear on any of our posts from the demo: http://demo.tagdiv.com/newspaper/
So the best thing you can do is to disable all your plugins except visual composer, clear cache and restore your minifications. Then test your post again.
Let us know how it goes.
Thank you!

Hello Nicolai,
The style you use (9) uses the full logo (it does not re-size your image). To decrease the size, you can simply edit the logo in any photo editor and decrease the image size.
Alternatively you can use css to do it:
.td-logo{
width:60%!important
}

I hope this helps.
Thank you!

Hello,
The file is located at the specified path: http://screencast.com/t/v7Ic19BPYxpB You will need to search for it and add the conditions like shown above. You need to use just the is_single() function: https://codex.wordpress.org/Function_Reference/is_single
If you cannot manage it, then you will need to hire some help because we cannot offer any customization services. We can only point you in the right direction.
Thank you for your understanding.

Hello,
You can set whatever block you want on your sidebar and add a title you want to it (most popular or most viewed or anything you prefer) Then you can use the popular 7 days sorting option: http://screencast.com/t/uFUeoDHer
https://forum.tagdiv.com/7-days-post-sorting/
I hope this helps.
Thank you!

Hello,
Maybe this will help: http://kb.yoast.com/article/99-enable-meta-keywords-in-wordpress-seo and https://yoast.com/meta-descriptions/
Thank you!

Hello,
This is the case for every premium themes. There will be no update button in the dashboard. you can use this guide on how to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
I hope this helps.
Thank you!

Hello,
Unfortunately this is the wordpress way of doing it. Our theme does not interfere with it. If you wish to change the behavior of the nextpage tag you will have to modify it in wordpress. As an alternative, you could find a plugin that has more pagination options.
Thank you!

Hello,
Unfortunately the images are cropped center-top. It will not be easy to change this cropping method. You can read more about it here: https://forum.tagdiv.com/featured-image/ – https://forum.tagdiv.com/thumbnails-vs-featured-image-size/
Thank you!

Hello,
I think the error message has to do with some plugin so please disable all your plugins except visual composer and clear your cache. Then edit your post again and see if the error is still there.
Let us know how it goes.
Thank you!

Hello,
1) Unfortunately I cannot provide a quick solution for the comments text. This will have to be made custom or as an alternative you can maybe find a plugin that has such functionality.
2) you can remove the email box with css like so:
.comments #email{
display:none!important;
}
SImply add the code in the theme panel->custom css box.
Thank you!

Hello,
You can remove the twitter option from the like/tweet part by using css.
In order to remove the g+ and pinterest you can use the same css method. This code will remove all 3 buttons:
.td-social-pinterest,.td-social-google,.td-classic-twitter{
display:none!important;
}
Unfortunately the tweet counter cannot be added so easily so we recommend using a sharing plugin for it.
Thank you!

Hello,

You can try it this way:

Header add Access-Control-Allow-Origin “*”

# BEGIN WordPress

RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]

This seemed to work for most people.
Let us know how it goes.
Thank you!

Hello Aaron,
In order to change the source text you can use the translations option in the theme panel: http://screencast.com/t/dffVmszY and simply type a “translation” for it. (no child theme needed)
I hope this helps.
Thank you!

Hi,
You can use this code to do it:
.td-post-template-7 .td-post-header{
height:500px!important;
}
I set it to 500px but you can change that value to your preferred one.
Thank you!

Hello,
You can use this code for the links :
.home .entry-title a{
color:yellow!important;
}
However, this will work for our theme elements. Other elements will most likely not receive the color as hey will not have the entry title class our theme has. In that case you need to use the browser inspector and get the plugin specific class.
Thank you!

Hello,

1) The top menu does not appear on the mobile version by default. This was a design choice. It can however be activated with custom css:

@media (max-width: 767px){
.td-header-top-menu-full {
display:block!important;
}
.td-header-sp-top-menu{
display:block!important;
}
.td-header-sp-top-widget{
display:none!important;
}
}

2)If you only want the menu to be sticky on mobile, you can use this css to remove the sticking menu from tablets and desktop:
@media(min-width:767px){
.td-affix{
display:none
}
}

Thank you!