Hello,

Please read this guide to learn how to use the cloud library for posts: https://tagdiv.com/customize-articles-with-single-post-templates/

Thank you!

Hello,
Try this custom css code:

.td_block_social_counter .td_social_info{
display:none!important;;
}

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

1. Sorry but there is no such functionality in our theme and there is no simple solution we can provide in this regard. I will add it to our list and maybe in future updates, we will consider implementing such a features.

2. Different smart lists offer different implementation for the URL. Try a different smart list style for different results.

Thank you!

Hello,

Please ignore that warning as it will not influence the proper functionality of the theme. Nothing has changed. A simple save in the WP back-end will cause the notice to come up as it detects that the composer was not the page builder that saved the content to your page. Edit the page with the tagdiv composer and press save. The notice will be gone.

Thanks

Hello,

Please read this guide in order to learn how to use the tagdiv composer and how to split a row into multiple columns: https://tagdiv.com/tagdiv-composer-page-builder-basics/

Thank you!

Hello,

Usually the header appears across the whole website. Do you use a cloud library post template? did you edit the template header using the header manager? Please provide a link to your site so we can inspect it.

Thank you!

Hello
Usually these messages appear when you deactivate a plugin. You can press the skip button and deactivate the plugin.
It is not theme related.
Thank you!

Hello,

You can add buttons to your site using the tagdiv composer where you also have the button controls:
general tab: https://www.screencast.com/t/KNcEKtVCJ2
style tab: https://www.screencast.com/t/PVD5GAEs

Thank you!

Hello,

There should be a mobile menu even if no mobile theme is used. Please provide a link to your site so we can inspect it.

Thank you!

Thank you for pointing this out. I have passed this information on to my colleagues from the envelopment team.

Thank you for posting this solution. I;m sure it will hep lots of users that struggle with the same problem. 🙂

Hi,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

I’m not sure what you mean. I can see images properly on your site:
https://www.screencast.com/t/CzFpQbk4o

Thank you!

Hi,

Please provide a link to your website so we can inspect this element

Thanks

Hello,

The top grid shows the featured posts only. Please read this guide to learn how to show featured posts: https://forum.tagdiv.com/featured-posts-2/

Thank you!

Hi,

Please read this guide to learn how to set up your pages and how to split a row to create space for a sidebar:
https://tagdiv.com/tagdiv-composer-page-builder-basics/

Thank you!

Sorry but we have not tested any other ad plugins with our theme so we cannot offer any insight into why this happens. You will have to contact the plugin author and ask for help if this issue is a plugin related issue and not a conflict with the theme.

Thank you!

Thank you for pointing this out. We will look into this and fix it for coming updates.

Thank you!

Hello,

Please read this guide to learn how to use the tagdiv composer page builder properly:
https://tagdiv.com/tagdiv-composer-page-builder-basics/
You can add elements wherever you want them.

Thank you!

Hello,

The theme uses a center-top cropping system as mentioned here: https://forum.tagdiv.com/featured-image/
How is the cropping different on the mega menu than the other elements?

Thanks

Sorry but we have not tested disqus with our theme or with our cloud library template so we cannot offer any insight into this.

Thank you for understanding.

@both
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

This is because those icons are not coming from the theme but rather a plugin. Please check your sharing plugins.

Thank you!

Hello,

W3 total cache is not a tested and recommended plugin to use with our theme. Please use wp super cache and these settings:
https://tagdiv.com/wp-super-cache-plugin-install-and-configure/

Thank you!