Hello,

In the latest theme versions there is a header manager that lets you implement custom elements on the mobile and desktop menus. You can create the mobile menu implementation you need. Please read this guide: https://tagdiv.com/newspaper-theme-customize-the-header-manager/

Thank you!

Hello,

Your images must be at least the size of the thumbnail in order to see the images properly. The theme does not enlarge images. It only crops them.
After making sure the images are the correct size, please use the “force regenerate thumbnails” plugin to regenerate images.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
As for putting an image for a category, there is no such option. The category template requires a background image, not a featured image. Please add a background image for your category.

Thank you!

Hello,

Please check this article for a solution:
https://ardamis.com/2011/06/02/fix-for-php-fatal-error-get_header-in-wordpress/

Thank you

Hi,

The white space is an ad that is not getting delivered on amp.
It seems you are not getting any errors on AMP:
https://search.google.com/test/amp?utm_source=gws&utm_medium=onebox&utm_campaign=suit&id=SYDR5egZ6xvSiRApKjf18A
https://www.screencast.com/t/8I8G4CjM
Thank you!

Hello,

Please read this guide carefully: https://tagdiv.com/amp-newspaper-theme/
Amp only works through the mobile theme
You can activate the mobile theme only for amp, not across the entire website.

Thank you!

Hello,

Please read this guide:
https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/

Thank you!

Hi,

Sorry but we do not work with any external designers or developers. We cannot recommend anyone that can help you design your website. Sorry. You will have to find someone that has experience working with Newspaper. Try studio.envato.com

Thank you!

Hello,

In order to properly track the views of the AMP template, please use amp analytics:
https://tagdiv.com/amp-newspaper-theme/

Thank you!

Hello,

Sorry but our theme uses the default WP comment section. There are no settings to add or remove fields. You can either edit the code for the comments o use a plugin that can offer advanced comment controls.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Please read this guide to learn how to use the block settings: https://forum.tagdiv.com/block-settings-guide/
The css tab offers a css box model you can use to add borders.
You can use a different row layout to have content on 2 columns as mentioned in the same guide above.

Thank you!

Sorry but we cannot re-create this on our end. The published date in the meta info matches the one in WP. MAybe ou have a custom implementation on your date/time. Please make sure ou set correnct time and date in wp like mentioned here: https://codex.wordpress.org/Formatting_Date_and_Time
Please also test in a wp default theme and see if the date is the same in the meta.

Thank you!

Hello,
Yes, you can change the width to 250px. The code can be added under the theme panel in “custom code”
Thank you!

Hello,

We have approved your refund. Envato will now return your money so you can choose another theme.

Hi,

This is a common issue when using CDN or a very strong cache.
We can only recommend wp super cache and these settings:
https://forum.tagdiv.com/cache-plugin-install-and-configure/
As for CDN:
https://forum.tagdiv.com/cloudflare-cdn/

Thank you!

Hi,

Sorry but we have not tested any event plugins. Maybe one of our users can help with a recommendation.

Thank you!

Hello,

Please make sure you have the tagdiv composer plugin active. If you updated recently please note the tagdiv composer needs to be updated as well. Access the theme plugin section and press the update button and then activate the plugin.

Thank you!

Hello,

You can try adding this css code in your theme panel under custom code:

.td-post-template-1 .td-featured-image-rec{
float:right;
}

Thank you!

hello,
This is a common issue when using CDN or a very strong cache.
We can only recommend wp super cache and these settings:
https://forum.tagdiv.com/cache-plugin-install-and-configure/
As for CDN:
https://forum.tagdiv.com/cloudflare-cdn/

Thank you!

Hello,

Please provide a link to your site so we can see exactly which Instagram “thing” you are referring to. There are multiple Instagram widgets available in our theme

Thank you!

Hello,

Sorry but unfortunately the old amp plugin cannot work in the current version of the theme. The old implementation got deprecate. In order to use the old implementation, you have to revert to an older version of the theme.
You can download newspaper 9.5 from here: http://www.filedropper.com/newspaper_1

Thank you!

Hello,

The gallery you show is created using an image box element: https://demo.tagdiv.com/newspaper/image-box/
You can find the image box among the tagdiv composer element list.

Thank you!

Hello,

Please provide a link to your site so we can inspect it.

Thank you!

Hello,
Please first make sure amp is properly implemented as shown here: https://tagdiv.com/amp-newspaper-theme/
The YouTube video shows the old implementation.
This could be a plugin conflict so please disable all plugins except the page builder, mobile theme and AMP clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!