Hello deambris,

First of all, you should update the theme to the latest version of it via FTP way, all of your untested plugins should have to be disabled. I suppose that you are using the Speed Booster and that’s why your additional customizations and the style will be loaded with a delay. Try to make a new install to another subdomain and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello all,

We recommend you update the theme to the latest version of it via FTP way because this is the surest method in this case. Remove all of the untested plugins, clear all the caches and check the results.

Thanks for your understanding!

Hello reloaded,

Generally, you should use the HD image if you want to achieve good results. All the settings regarding in Background can be found here -> https://www.screencast.com/t/W8dGR5KQT You can try fiding on Unsplash website from here -> https://unsplash.com/search/photos/textures-background as an example.

Thanks for your understanding!

Hello sanjaykumarmonu,

Please make sure that you are using the latest version of the theme installed via FTP way, clear all the caches and check the results. Notice that the News Sticker has been fully tested with the theme and seems to work as expected, as you can see here -> https://www.screencast.com/t/kW4oV9BDmT Try again to add that element and check the results.

Thanks for your understanding!

Hello nitewriter07,

Please try to the solution from the following topic from here -> https://forum.tagdiv.com/topic/bug-header-style-10-text-logo-tagline/

Thanks for the message!

Hello scotte,

Try to check the following topic here -> https://forum.tagdiv.com/topic/changing-the-date-to-x-time-ago/ because it might be useful for you.

Thanks for the message!

Hello moose85,

Make sure that you are using the latest version of the theme installed via FTP way, 8.7.3 because in this version the problem with Instagram was resolved, clear all of the untested plugins, purge CDN files and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and CPanel access so we can make some investigation.

Thanks for the message!

Hello Jakob,

Please provide a useful screenshot of your desired changes so I will be able to provide a more accurate response.

Thanks for the message!

Hello Jakob,

Unfortunately, but our theme does not have any such an option that allows you to hide ads for specific user groups/roles, sorry! You should do it yourself through the code and add such a custom Code which hide these. If you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry! Another alternative for you would be to find such a plugin with this functionality and check the results.

Thanks for your understanding!

Hello afterKa,

I am glad that you solved the problem.

Thanks.

Hello moose85,

Sorry but please notice that the MailPoet plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, unfortunately! Also, we cannot provide support for untested plugins.

Thanks for your understanding!

Hello afterKa,

Do you have set up the below code in .htaccess?

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Thanks.

Hello vargaspazdaniel,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and CPanel access so we can take a closer look at your setup page.

Thanks.

Hello novacescu_admin,

If you want to make some changes to that section, you should edit the footer.php core file from the mobile folder from here -> https://www.screencast.com/t/OVWbN56I5

Thanks.

Hello vargaspazdaniel,

1)Please notice that the smart sidebar should works as expected in both cases. I have inspected your website and I saw that your smart sidebar works as expected. (on the homepage works fine but on the post page it seems does not work). Please try to disable all of the untested plugins, because I saw that you are using something like this, clear all the caches and check the results.
2)Provide some useful screenshots with this problem.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello novacescu_adminm,

Notice that if you are using the mobile theme, the layout of the theme on mobile will be different than desktop. So, if you want to have the same footer style, you should simply disable the mobile theme, clear all the caches and check the results.

Thanks for your understanding!

Hello Severin,

Please read the following topic from here -> https://forum.tagdiv.com/topic/edit-with-td-composer-sends-me-to-a-blank-screen/ and try to set up each parameter as described there.

Thanks.

Hello vargaspazdaniel,

Please notice that we do not recommend using both page builders at the same time because might be appeared some conflicts.

Thanks for the message!

Hello Ninhigan,

Sorry, but please notice that iframe cannot be controlled using such custom CSS code because it comes by default on the Facebook and Instagram. It set up by default to be black.

Thanks.

Hello GreatTaste,

Unfortunately, please keep in mind that we cannot provide custom implementation, sorry! If you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you.

Thanks for your understanding!

Hello inapex,

Sorry but please notice that our theme does not have any such an option that allows you to add many ads to your category pages, unfortunately! You should do it through the code using the do_shortcode() method according to your category template used by you. Please check the following topic from here -> https://forum.tagdiv.com/topic/ads-on-category-pages/ because there was explained how you could add that thing. For more information about the is_category(categroy_ID) function, please consult here -> https://developer.wordpress.org/reference/functions/is_category/

Hope that help!

Thanks.

Hello moose85,

Please, provide such useful images to show me the problem. Also, before this, please remove all of the untested plugins, clear all the caches, purge CDN files and check the results.

Thanks for the message!

Hello moose85,

I have made a test page on your website with tD COmposer and the block seems to be correctly added to your page, as you can see here -> https://www.screencast.com/t/rNeCJ97OE What’s the problem?

Thanks.

Hello Anshu Garg,

I have inspected your website and I saw that your header Ad works as expected, as you can see here -> https://www.screencast.com/t/lNeH52VV5MBy Disable the AdBlocker if you are using something like this, clear all the caches and check the results. If is not what you mean, provide more details about your problem so I will be able to provide a more accurate response.

Thanks.

Hello Ninhigan,

How did you add that section to the post content? Because this code does not come from our theme.

Thanks for your understanding!